Creating a strong workplace culture is essential for business success. When your staff aren’t performing you have to take responsibility for their behaviour. Guess what? part of it has to do with you. If you created a strong culture that supported the team and managed the team in the way it needed to be managed talking holidays would be a breeze. It starts by creating steps towards creating effective systems and processes, and strategies for customer retention. Rachael also discusses the significance of consistent marketing efforts and practical tips for engaging with customers to ensure business success.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.