Episode 8 of Tip of the Iceberg Podcast, brought to you by The Packer and PMG, features an interview with Shannon Kyle, who handles sales and marketing for Torrey Farms in Elba, N.Y. Kyle discusses the adjustments the company has made in the face of unpredictable foodservice demand, including packing later in the day since orders are coming in later than normal and no one wants extra inventory. She talks about the need for above-and-beyond flexibility and opines on the value of old-school phone conversations in navigating a very unusual time. In case you're new to Tip of the Iceberg Podcast, its name serves as a reminder for listeners that these conversations are just a taste of the vast produce industry coverage provided by The Packer newspaper, PMG magazine and always-updating websites for both brands: ThePacker.com and ProduceMarketGuide.com. Hope you enjoy the conversation!