Kelly and Chip discuss the new reality of texting being the most used format for communication in our culture in 2024. They debate on certain texting etiquette, response times, lack of response at all and how a lot of the issues still boil down to bad communication skills. 
"It's like our technology has evolved with mass communication, but our emotional intelligence has not." 
Kelly also brings up the difference between generations on response time via text and it's actually the opposite of what you may assume. 

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