Angelo J. Valletta: Concise Communication, Empathy and Servant Leadership
In this episode, Dr. Laura Sicola interviews Angelo J Valletta, CEO of Ben Franklin Technology Partners, about leadership communication and taking risks. They discuss the importance of concise communication, the challenges of being an expert in a specific field, and the need for empathy and servant…
Aundrea Mitchell - Customer Contact Services: Building Trust Through Transparency
In this episode of Speaking to Influence, Dr. Laura Sicola interviews Aundrea Mitchell, president of Customer Contact Services. Aundrea shares her experiences of handling a major error, turning a crisis into trust. Hear how she faced the challenge head-on, communicated transparently, and built tru…
Dr. Sarah Combs - Univ Area Communi Dev. Corp.: Getting Community Buy-In
Dr. Sarah Combs, CEO of University Area Community Development Corporation, shares her insights on the importance of active listening and recounts a personal experience where she failed to fully listen to a direct report, leading to a strained relationship. Dr. Combs also discusses the significance …
Misty Davis, CMO Circana: The Power of Authentic Communication
In this episode, Dr. Laura Sicola interviews Misty Davis, the Chief Marketing Officer of Circana. They discuss the importance of authenticity in communication, the value of understanding different personality types, and the power of going to bat for others. Misty shares her experiences of taking ri…
Liz Ross, Shift Paradigm: The Power of Having a Point of View
In this conversation, Liz Ross, CEO of Shift Paradigm, discusses the importance of transparency within a framework in leadership communication. She shares a personal experience where lack of transparency caused disruption and unrest within her organization. Liz emphasizes the need for leaders to co…
Kate McQuade - VP Marketing at P360: Effective Team Collaboration and Dynamics
In this episode, Dr. Laura Sicola interviews Kate McQuade, the Vice President of Marketing at P360, a life sciences SaaS company. They discuss the importance of collaboration in leadership communication and the benefits of asking for help. Kate shares a missed opportunity where she didn't speak up …
Reed Phillips - Oaklins DeSilva + Phillips: Mastering the Art of Win-Win Negotiations
Reed Phillips, CEO of Oaklins De Silva and Phillips, shares insights on leadership communication and lessons learned from his career in investment banking. He emphasizes the importance of transparency in communication and the negative consequences of being secretive with employees. Reed also discu…
Richard Blank - CRCC - Building Rapport: Getting to Know Your Team
In this episode, Dr. Laura Sicola interviews Richard Blank, the CEO of Costa Rica's Call Center, about the importance of communication skills and influence in the business world. They discuss the value of soft skills, such as foreign language proficiency, and the need to recognize and leverage one'…
Ekaterina (Katie) Curry, Millennial Specialty Insurance: Precision, Timing, and Advocacy
In this episode, Dr. Laura Sicola interviews Ekaterina (Katie) Curry, the Managing Director of Millennial Specialty Insurance. They discuss various topics related to communication and leadership, including the importance of precision in word choice, the need to be a translator between the C-suite a…
How to Clearly State Your Own Value
In this episode, Dr. Laura Sicola discusses the importance of crafting a clear and compelling elevator pitch. She deconstructs several examples of effective elevator pitches and highlights the key elements that make them powerful. She emphasizes the need for simplicity, relatability, and passion i…