“That sounds exactly like what I need. Send me the details.” You do. Then silence.
Before you question your price or rewrite your offer, consider what that potential client took away from your conversation.
In this episode, Cathy Smith shares how she walked away from one car dealership and bought the same product from another. The difference offers a valuable lesson for coaches whose promising enquiries go quiet.
Explore the three kinds of trust behind a coaching decision: trust in you, your process and themselves. Learn how to help potential clients picture working with you, make room for their unspoken questions and agree on a clear next step.
They felt understood. Did they leave understanding?
π§ Listen now and take one practical idea into your next client conversation.

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