Executive Circle Podcast
Executive Circle Podcast
The ServiceNow UK and Ireland Executive Circle podcast invites listeners to hear debate and discussion on the issues of the day, elevating conversation away from products to focus on the bigger business opportunities. Embrace knowledge, access new perspectives and help define the future.Social links:
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Maximising the Minutes on AI: Data, Trust & Transparency
In this episode, we dive deep into the transformative role of AI and data in reshaping businesses and customer experiences. We explore the critical intersection of AI, automation, and data quality. Join Adam Spearing, Head of AI Innovation at ServiceNow as he shares how ServiceNow leverages a unif…
08:56
AI Transformation & The Future of Work
In this episode, Andy Baynes, former Apple, Next and Google Executive, and CEO and co-founder of GT Life Sciences, shares his journey from Silicon Valley innovator to leader in AI and data science. We explore the challenges and opportunities of working with massive datasets, the critical need for …
44:25
Maximising the Minutes on AI: Human in the Loop
In our new podcast mini-series – Maximising the Minutes on AI – we’re joined by Adam Spearing, Head of AI Innovation for ServiceNow EMEA. In this episode Human in the Loop, we dive into the evolving relationship between artificial intelligence (AI) and human intelligence, exploring the critical ba…
06:21
Using AI to make Government more Human
In this episode of the ServiceNow EXECUTIVE CIRCLE podcast, we speak with Dr Laura Gilbert CBE, globally respected technologist, head of No.10 Downing Street's Incubator for AI and Chief Analyst at the Cabinet Office. In a fascinating conversation, Laura makes the case for AI in the public sector,…
34:56
Digital & AI transformation in the Public Sector
In this episode of the ServiceNow Executive Circle podcast, Gina Gill, Chief Strategy Officer at the Governments Central Digital and Data Office (CDDO), discusses how technology transformation offers organisations a unique opportunity to reevaluate and realign their strategic vision, values, and em…
18:55
Episode Eleven: Experian - Putting AI and automation to work
Unlocking the full potential of AI and automation is no longer about streamlining tasks — it's about reimagining entire processes. That’s why global information services company Experian is transforming the way it serves customers, through a comprehensive strategy that touches every aspect of opera…
11:44
Episode Ten: Smart CT - keeping innovation flowing for continuous improvement
As business processes and customer needs evolve, one-time digital transformation is no longer enough. That’s why Smart CT, a leading IT services provider, is on a continual journey of growth and change to remain at the forefront of its industry. In this episode, we sit down with Andy Morgan, CEO o…
13:36
Episode Nine: Mitie - turning operational efficiency into public benefit
Mitie is one of the UK’s leading facilities management and strategic outsourcing firms, delivering services anywhere from schools, to hospitals, transport hubs and commercial spaces. But as these environments — and the people in them — constantly change, Mitie needs to stay one step ahead. That’s…
12:48
Episode Eight: Lessons from Female Founders
In this latest podcast, we talk with Kelley Steven-Waiss, Chief Transformation Officer at ServiceNow on the launch of her latest book “Valley Girls: Lessons From Female Founders in the Silicon Valley and Beyond”. The booksheds light on the challenges faced by women founders, providing insights into…
19:05
Episode Seven: Forget customer service, what makes a great experience?
Customer experience is no longer just about service. It’s about the entire customer journey. Every single interaction your customer has with your organisation forms their overall experience, so it’s vital to get it right. Doing so relies on making the best use of insights and data, delivering intel…
17:13