ServiceNow Insights PodcastServiceNow Insights Podcast

Episode 41: Embedded Help and Guided Tours

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In this episode, Darius Koohmarey and Sameep Kodia talk about the Embedded Help and Guided Tour features to give users helpful info while they're using the product. This episode covers:

  • What is embedded help?
  • Context sensitivity: domain, product screen, and user role
  • Supported media types
  • What is a guided tour?
  • Guided Tour Designer

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