In this episode, Darius Koohmarey and Sameep Kodia talk about the Embedded Help and Guided Tour features to give users helpful info while they're using the product. This episode covers:
What is embedded help?
Context sensitivity: domain, product screen, and user role
Supported media types
What is a guided tour?
Guided Tour Designer

For more information, see:
Product documentation: Embedded help and guided tours
Blog post: Embedded Help and Guided Tours in Jakarta

Your feedback helps us serve you better! Did you find this podcast helpful? Please leave us a comment to tell us why or why not.

To catch clips behind the scenes with our guests and hear about new episodes before they’re published, follow @NOWsupport on Twitter. You can also search Twitter using #SNtechbytes for previous podcasts, video clips and pictures.

In this episode, Darius Koohmarey&nbsp;and Sameep Kodia&nbsp;talk about the Embedded Help and Guided Tour features to give users helpful info while they're using the product. This episode covers:
<ul>
<li>What is embedded help?</li>
<li>Context sensitivity: domain, product screen, and user role</li>
<li>Supported media types</li>
<li>What is a guided tour?</li>
<li>Guided Tour Designer</li>
</ul>
For more information, see:
<ul>
<li>Product documentation: <a href="https://docs.servicenow.com/bundle/kingston-platform-user-interface/page/build/help-guided-tours/concept/embedded-help-guided-tours.html">Embedded help and guided tours</a></li>
<li>Blog post: <a href="https://community.servicenow.com/community?id=community_blog&amp;sys_id=3fbdaea9dbd0dbc01dcaf3231f96192b&amp;view_source=searchResult">Embedded Help and Guided Tours in Jakarta</a></li>
</ul>
Your feedback helps us serve you better! Did you find this podcast helpful? Please leave us a comment to tell us why or why not.
To catch clips behind the scenes with our guests and hear about new episodes before they&rsquo;re published, follow&nbsp;<a href="https://twitter.com/NOWsupport" target="_blank" rel="noopener">@NOWsupport on Twitter.</a>&nbsp;You can also search Twitter using <a href="https://twitter.com/search?f=tweets&amp;vertical=default&amp;q=%23sntechbytes&amp;src=typd" target="_blank" rel="noopener">#SNtechbytes</a>&nbsp;for previous podcasts, video clips and pictures.

ServiceNow TechBytes brings you ServiceNow experts with an inside look at our products - tech insights, best practices, new features, tricks and tips, and more. Join us here for the inside scoop, and join the conversation in the ServiceNow Community.

ServiceNow TechBytes brings you ServiceNow experts with an inside look at our products - tech insights, best practices, new features, tricks and tips, and more. Join us here for the inside scoop, and join the conversation in the ServiceNow Community.

ServiceNow TechBytes is a Podcast Program hosted …

Advertisement