Pragmatic Use-Case-Driven Data Governance with Jason Doerr

Jason Doerr has spent years watching governance programs undermine themselves by cataloging everything without a use case, naming data stewards who have nothing to actually do, and building central teams that become blockers instead of enablers. In this episode, he walks through what pragmatic gove…

TAKEAWAY - Pragmatic Use-Case-Driven Data Governance with Jason Doerr

This is the takeaway episode with Jason Doerr who has spent years watching governance programs undermine themselves. He walks through what pragmatic governance actually looks like and digs into PADU (Preferred, Acceptable, Discouraged, Unacceptable) as a practical roadmap framework. 

Data Catalyst³: Governance × Change Management × Data Fluency w/ Bob Seiner

Bob Seiner has spent decades in data governance, and in this episode he joins Juan and Tim to unpacks his new framework, Data Catalyst Cubed, which multiplies data governance by change management and data fluency. Miss any one of them, and you get zero. The problem is that leadership has never trea…

TAKEAWAY - Data Catalyst³: Governance × Change Management × Data Fluency w/ Bob Seiner

Takeaway episode with Bob Seiner where he unpacks his new framework, Data Catalyst Cubed: multiplies data governance by change management and data fluency. Miss any one of them, and you get zero. 

Day One Ready: What New Engineers Need to Know About AI — Engineering Now Unlocked

Day One Ready: What New Engineers Actually Need to Know About AI | Engineering Now Unlocked Starting your first engineering role — or coming back for a return offer — and wondering what AI actually changes about the job? This episode gives you the real answer, from two engineers living it every d…

AI Governance Isn't Compliance. It's About Humans with Victoria Gamerman

Most organizations are treating AI governance as a compliance checkbox. Victoria Gamerman argues it's the gateway that finally forces organizations to confront the human side of AI adoption. In this episode, Victoria breaks down why the POC-to-operationalization gap is so hard to close, why people,…

TAKEAWAY - AI Governance Isn't Compliance. It's About Humans with Victoria GamermaN

This is the takeaway episode with Victoria Gamerman who argues that AI Governance is the gateway that finally forces organizations to confront the human side of AI adoption. 

AI Appetite Is Easy, Digestion Is Hard with Diana Wu David

Everybody wants AI. AI adoption conversations are dominated by tools, models, and metrics. Far fewer organizations have figured out what to do with it once it's inside the building. The harder question, one that most leaders are avoiding, is what happens to the humans? Diana Wu David, Director of F…

TAKEAWAY - AI Appetite Is Easy, Digestion Is Hard with Diana Wu David

This is the takeaway episode with Diana Wu David, Director of Futures at ServiceNow where we discuss AI adoption, the metrics and how far fewer organizations have figured out what to do with AI once it's inside the building.

EVA - A Framework for Evaluating Voice Agents by ServiceNow

Voice AI agent evaluation — why it's fundamentally harder than text, how cascade failures derail conversations invisibly, and ServiceNow's open-source framework to establish industry evaluation standards. Featuring real audio examples showing authentication failures, leaked reasoning, and latency p…