ServiceNow Community Podcasts
ServiceNow Podcasts
Playlist by ServiceNow Community PodcastsServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our expe…Follow the podcast:
633 clip(s) in playlist
AI isn’t magic, it’s math w/ Danielle Crop
Tim and Juan chat with Danielle Crop is the EVP Digital Strategy & Alliances at WNS, former Chief Data Officer of Albertson and also the former Chief Data Officer of American Express about how data leaders and practitioners need to be thinking about AI and how to focus on what truly provides busine…
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TAKEAWAYS - AI isn’t magic, it’s math w/ Danielle Crop
This is the takeaway episode with Danielle Crop is the EVP Digital Strategy & Alliances at WNS, former Chief Data Officer of Albertson and also the former Chief Data Officer of American Express where we chat about how data leaders and practitioners need to be thinking about AI and how to focus on w…
04:34
AI-Driven Innovation with Shruti Shrivastava and Averria Martin
In this episode of the podcast, host Bobby Brill takes a break from hosting duties and introduces Shruti Shrivastava, Director of UX Research at ServiceNow in Bangalore, India. Shruti takes the reigns for this episode and interviews Averria Martin, Senior Director, UX Research. The conversation cov…
26:48
When is Data and AI governance truly a business enabler? w/ Jessica Zuñiga
Jessica Zuñiga is the Head of AI Readiness & Data Governance at BlueYeti and one of the most important voices in data governance in Mexico and Latin America. Tim and Juan discuss with Jessica about when data and AI governance truly becomes a business enabler and how to use frameworks like DAMA effe…
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TAKEAWAYS - When is Data and AI governance truly a business enabler? w/ Jessica Zuñiga
This is the takeaway episode with Jessica Zuñiga is the Head of AI Readiness & Data Governance at BlueYeti and one of the most important voices in data governance in Mexico and Latin America. Tim and Juan discuss with Jessica about when data and AI governance truly becomes a business enabler and ho…
04:46
Narrative Analytics with Agent Ada
Sitting down with Amrutha Ramesh, visiting researcher at ServiceNow one of the minds behind Agent Ada, a data-focused AI agent, in the latest episode of the podcast. We talk about the gap in enterprise workflows: you upload data, ask questions, and expect clear, data-backed insights… but traditiona…
14:45
Netflix’s Unified Data Architecture: Model Once, Represent Everywhere with Alex Bertails
A few months ago, Netflix engineering published a blog post titled “Model Once, Represent Everywhere: UDA (Unified Data Architecture)” which is an RDF knowledge graph connecting domain models to data through mappings, all grounded in-house metamodel. In this episode, Tim and Juan sit down with Alex…
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TAKEAWAYS - Netflix’s Unified Data Architecture: Model Once, Represent Everywhere with Alex Bertails
Listen to the Tim and Juan's takeaways from our discussion with Alex Bertails about Netflix's Unified Data Architecture. If you like what you heard, listen to the full episode!
05:53
Fall 2025 Data & Analytics trends with Sanjeev Mohan
Tim and Juan chat with the honest no-bs analyst Sanjeev Mohan to discuss the latest trends in the data & analytics space. We go over the vendor unification, the focus on semantics and metadata, what trends have survived and much more.
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TAKEAWAYS - Fall 2025 Data & Analytics trends with Sanjeev Mohan
Tim and Juan chat with the honest no-bs analyst Sanjeev Mohan to discuss the latest trends in the data & analytics space. We go over the vendor unification, the focus on semantics and metadata, what trends have survived and much more. If you like this short takeaway episode, you should listen to th…
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