ServiceNow Community Podcasts
ServiceNow Podcasts
Playlist by ServiceNow Community PodcastsServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our expe…Follow the podcast:
662 clip(s) in playlist
Pre Gartner Data & Analytics Rants with Juan and Tim
Juan and Tim rant about whats on their mind going into Gartner Data and Analytics conference: "Context" is going to be the word of the week, The Execution Gap, Decision intelligence might be the bridge and the thing nobody's talking about yet: context lock-in.
15:18
The Human in the Loop | Ethical AI with Di Le
The Human in the Loop | Ethical AI with Di Le ServicveNow Insights Podcast - hosted By Bobby Brill What does it actually mean to build AI responsibly? Not the buzzword version. The real version. In our latest episode, I sat down with Di Le — AI Ethicist and Human-Centered AI Strategist at Servic…
29:02
Your data should speak your language with Säde Haveri
Most data and AI initiatives don't fail on technology — they fail on meaning. In this episode, Juan and Tim chat with Säde Haveri, who makes the case that metadata is the bridge between systems and people: the language and structures that help humans understand, trust, and use data in their daily w…
56:08
TAKEAWAY - Your data should speak your language with Säde Haveri
This is the takeaway episode with Säde Haveri where she makes the case that metadata is the bridge between systems and people. Most data and AI initiatives don't fail on technology — they fail due to the lack of meaning. If your data doesn't speak your language, it simply won't work for you.
05:32
UTG Unlocked: AI Careers, Partnering with AI, and Understanding Global Cloud Services at ServiceNow
AI is transforming how businesses operate and how early-career talent grows. In this episode, UTG Unlocked, Mark Stockford (GVP, Global Cloud Operations) and Alyssa Gerhart (former intern, now full-time employee) share how AI is reshaping work at ServiceNow—from strategic impact to day-to-day execu…
43:38
Shift Left Everything: How Ontology, Events, and Culture Unlocked Enterprise AI with Nachiket Mehta
Juan and Tim are back for a LIVE episode with Nachiket Mehta, an experienced data leader who has lived and breathed the “shift left”. In this episode we unpack how ontology, events and culture unlock enterprise AI. We discuss the gap between what your systems think is happening and what's actuall…
1:02:20
TAKEAWAY - Shift Left Everything: How Ontology, Events, and Culture Unlocked Enterprise AI with Nachiket Mehta
This is the takeaway episode with Nachiket Mehta, an experienced data leader who has lived and breathed the “shift left”. In this episode we will unpack how ontology, events and culture unlock enterprise AI. We discuss why your ontologist needs to visit the fulfillment center, how to shift data tea…
06:10
The way we build agents today is dumb with Vaibhav Gupta
Tim and Juan unpack why Vaibhav Gupta, co-creator of BAML, states that most agentic AI code out there is dumb. It's ugly, fragile, and built by people who've never had to wrestle with probabilistic systems before. But here's the thing: we've seen this movie before. Remember when building websites w…
54:05
TAKEAWAY - The way we build agents today is dumb with Vaibhav Gupta
This is the takeaway episode with Vaibhav Gupta, co-creator of BAML, where we unpack why most agentic AI code out there is dumb. If you like what you hear, you should listen to the full episode.
03:42
It's Friday, Juan and Tim rant about Decisions, Context, MCP and Maturity Models
Juan and Tim grab a beer and rant about decision intelligence and context graphs, MCP vs Skills, and how companies really have a work problem (not a data/AI problem) and what is the maturity model to get that work done
27:38