Dive into digital transformation in the public sector with Sean Dawson, Client Architect, Cask and Jonathan Alboum, federal CTO for ServiceNow. This episode covers the evolution of legacy applications, creative workflow solutions, and the role of ServiceNow’s App Engine in federal agencies. Jonathan shares practical strategies from his time at the USDA and discusses the impact of generative AI on improving service delivery. Learn how to modernize your digital strategy and achieve better outcomes for both internal customers and constituents.

Click here to view the on-demand recording

Dive into digital transformation in the public sector with Sean Dawson, Client Architect, Cask and Jonathan Alboum, federal CTO for ServiceNow. This episode covers the evolution of legacy applications, creative workflow solutions, and the role of ServiceNow’s App Engine in federal agencies. Jonathan shares practical strategies from his time at the USDA and discusses the impact of generative AI on improving service delivery. Learn how to modernize your digital strategy and achieve better outcomes for both internal customers and constituents.
<a href="https://youtu.be/PlPuTXUPc90">Click here to view the on-demand recording</a>

The ServiceNow Federal Podcast Program is a collection of podcast shows hosted by various ServiceNow experts, featuring professionals in the private and public sectors. Listen to our experts talk about what’s going on at ServiceNow and how we can support Government agencies. Join the conversation!

The ServiceNow Federal Podcast Program is a collection of podcast shows hosted by various ServiceNow experts, featuring professionals in the private and public sectors. Listen to our experts talk about what&rsquo;s going on at ServiceNow and how we can support Government agencies. Join the conversation!

Federal Fridays with ServiceNow (Government)

ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!

Visit the Now Community forums

ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!
<a href="https://community.servicenow.com/community">Visit the Now Community forums</a>

ServiceNow Podcasts

Subscribe to the ServiceNow Industries podcasts where we will bring your conversations from ServiceNow thought leaders, customers, and special guests across our public and private sector industries.

Check out the ServiceNow Special Interest Groups for Industries on the Now Community

Subscribe to the ServiceNow Industries podcasts where we will bring your conversations from ServiceNow thought leaders, customers, and special guests across our public and private sector industries.
Check out the <a href="https://community.servicenow.com/community?id=community_static&amp;sys_id=44f71e901b5d4c90ada243f6fe4bcb52">ServiceNow Special Interest Groups for Industries on the Now Community</a>

ServiceNow Industries Podcasts Podcast

ServiceNow Industries Podcasts

ServiceNow’s Federal CTO on Public Sector Modernization

Tune in as we explore opportunities to modernize IT and deliver exceptional citizen services with low-code tools. A Federal agency customer will share best practices and examples of how ServiceNow’s low-code platform enables rapid application development – streamlining workflows, reducing costs, improving collaboration, and more.

Featured Speakers:
Mike Rohde, Deputy Chief Information Security Officer, Federal, ServiceNow
Dr. Allan Friedman, Senior Advisor and Strategist, Cybersecurity and Infrastructure Security Agency



Click here to view recording

Tune in as we explore opportunities to modernize IT and deliver exceptional citizen services with low-code tools. A Federal agency customer will share best practices and examples of how ServiceNow’s low-code platform enables rapid application development – streamlining workflows, reducing costs, improving collaboration, and more.
Featured Speakers:
<ul>
<li>Mike Rohde, Deputy Chief Information Security Officer, Federal, ServiceNow</li>
<li>Dr. Allan Friedman, Senior Advisor and Strategist, Cybersecurity and Infrastructure Security Agency </li>
</ul>
<a href="https://youtu.be/i09uvEUR7wc">Click here to view recording</a>

ServiceNow Federal Forum 2024: Defending Software Supply Chain Integrity

Listen as we explore opportunities to modernize IT and deliver exceptional citizen services with low-code tools. A Federal agency customer shares best practices and examples of how ServiceNow’s low-code platform enables rapid application development – streamlining workflows, reducing costs, improving collaboration, and more.

Featured Speakers: 
• Robert Jennings, Senior Advisor Operations and Technology, Defense Counterintelligence and Security Agency Chief Strategy Office
• Gus Pastore, Director of Creator Workflows, Federal, ServiceNow



Click here to view recording

Listen as we explore opportunities to modernize IT and deliver exceptional citizen services with low-code tools. A Federal agency customer shares best practices and examples of how ServiceNow’s low-code platform enables rapid application development – streamlining workflows, reducing costs, improving collaboration, and more. Featured Speakers: • Robert Jennings, Senior Advisor Operations and Technology, Defense Counterintelligence and Security Agency Chief Strategy Office • Gus Pastore, Director of Creator Workflows, Federal, ServiceNow 
<a href="https://youtu.be/1V5LyUeelOs">Click here to view recording</a>

ServiceNow Federal Forum 2024: Maximizing Value to the Enterprise Using Low- and No-Code Development

AI brings exponential positive benefits to Federal missions, but bad actors are also putting AI to work in cyber attacks. As agencies evolve cyber strategies, this new layer of sophistication demands new approaches. Hear how agencies can navigate the new cyber landscape and protect against AI-driven cyber threats.

Featured Speakers: 
• Jason Beland, Senior Security Solution Sales Executive, ServiceNow
• David Carroll, Associate Director for Mission Engineering, Cybersecurity and Infrastructure Security Agency



Click here to view recording

AI brings exponential positive benefits to Federal missions, but bad actors are also putting AI to work in cyber attacks. As agencies evolve cyber strategies, this new layer of sophistication demands new approaches. Hear how agencies can navigate the new cyber landscape and protect against AI-driven cyber threats. Featured Speakers: • Jason Beland, Senior Security Solution Sales Executive, ServiceNow • David Carroll, Associate Director for Mission Engineering, Cybersecurity and Infrastructure Security Agency 
<a href="https://youtu.be/aoeWi5a24z0">Click here to view recording</a>

ServiceNow’s Federal CTO on Public Sector Modernization

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