The nature of the workplace is changing. The pandemic and the response to it has led for a need to find better ways to address employee well-being. We’re interacting with one another in new ways and organizations need to ensure that the culture and expectations can continue to be cultivated and enforced in the new hybrid environment. Hear how ServiceNow's Kevin Brooks, Principal Digital Strategist – DoD & US Intelligence Community, spoke about this at the recent ACT-IAC CX Summit.