Rich celebrates 200 episodes of Rich On Tech! The first show aired January 7, 2023.

A rare nationwide FAA ground stop disrupts thousands of flights. Aging air traffic control technology raises concerns about the reliability of critical infrastructure.

The Great Outlook Outage of 2026 takes down Microsoft 365, Teams, Outlook and other services. Rich explains why so much of the internet depends on a handful of big tech companies.

Scammers capitalize on the Microsoft outage with fake messages claiming emails are being held. Don’t click links asking you to restore your messages.

Before troubleshooting a service that isn’t working, check Downdetector or the company’s official status page. Don’t immediately reset passwords, reinstall apps or change settings.

Rich shares why it’s important to have a backup plan for email, photos and other essential digital services.

Listeners react to the Microsoft outage, joking it should be called Microsoft 364.

Gary in LA compares the Galaxy S26 FE and Pixel 11. Rich prefers the Pixel but recommends the regular S26 for speed.

Rich recommends End of Oak Street on HBO Max, a fun 90-minute movie reminiscent of Jurassic Park and Back to the Future.

Viral iPhone spying warning debunked. Apple’s Live Listen is an accessibility feature, not a way for strangers to listen remotely. Settings > Accessibility > Audio & Visual > Live Listen.

Diana in Norco has trouble with T-Mobile Home Internet. Rich suggests trying an Eero 6 or Netgear Orbi router, or comparing Verizon 5G Home and AT&T Internet Air.

Best days to fly for the holidays, according to Expedia and Kayak. Compare two one-way tickets using Google Flights, Kayak or Expedia to save money.

Vic in LA asks how to avoid phone tracking. Rich recommends privacy-focused carriers Cape (cape.co) and Phreeli, plus GrapheneOS for advanced privacy protection.

Nvidia CEO Jensen Huang resigns amid allegations of affairs and possible Chinese espionage. Rich discusses the stock’s decline and the company’s future under interim CEO Colette Kress.

Dawn in Tucson has devices showing different times. Check the official time at time.gov and toggle automatic date and time settings to resync.

Rich shares a Waze “Leave Later” tip and how an accidentally enabled “Avoid Highways” setting nearly made his family late to a memorial. His AI assistant Glitchy got blamed.

Hostinger’s AI website builder redesigns websites in minutes. Early Black Friday pricing starts at $2.49/month, plus 10% off with code RICH at hostinger.com/rich.

Pangram’s Chrome extension checks images and text for AI with a right-click. Free for four images daily or 2,000 words of text at pangram.com.

Rich compares AI meeting note tools including Granola, Evernote, Wispr Flow, Gemini and Zoom My Notes.

Elijah Dittersdorf of Mom’s Computer in Westwood discusses helping older adults with tech, printer problems, Windows 10, scams and antivirus software. Featured in PBS SoCal’s Screenagers documentary.

Brian in San Marcos asks about online banking on Windows 10. Rich recommends Extended Security Updates through October 2027, an updated browser, Windows Defender and Malwarebytes.

Google Fi adds automatic switching between two major 5G networks for better coverage. Available on newer Pixel phones, with more devices coming next year. Use my code 8DU5XE if you sign up to get $60 off!

Mary in North Dakota shares a BitLocker encryption nightmare. Rich explains why it’s important to save your Windows BitLocker recovery key, with advice from Marc Anthony Arena, the Computer Exorcist.

United Airlines restricts AI agents from booking flights, citing security concerns. Rich explains why companies blocking AI shopping agents could lose customers as voice-powered shopping grows.

Nash in Downey asks about iPhone sizes and cell coverage. Rich recommends the smaller iPhone Pro and CoverageMap.com to compare carriers, with AT&T ranking best in Downey.

Chris Perry, creator of the HIRO Report newsletter (hiro.report), shares favorite apps, gadgets and discoveries, including the iPhone Duo, Apple HomeView, voice dictation tools and a Keepsake app. Full list here!

Apple HomeView reviews praise its design and smart home controls but criticize Siri’s inconsistent performance.

Listener feedback: Target’s Thanksgiving closure, tipping at The Habit, and an Amazon Uber Eats $20 discount that still cost more than ordering directly.

Linda in Connecticut fixes a short iPhone ring through Accessibility settings. Mark shares frustrations with Samsung Health support.

Tech tips: Shop midrange products, use PCmover or Acronis True Image to transfer computers, and keep older software like Quicken 98 running.

Also mentioned: Bryan Cranston and Aaron Paul’s Dos Hombres tequila, the grammar police, and listener appreciation from Chicago and California.