Hands-on with Apple’s $599 MacBook Neo, the AI personality test everyone’s taking & Android helps airlines track lost luggage (164, March 7, 2026)

Rich talks about going to the Apple NYC event and how the $599 MacBook Neo is a gamechanger for basic laptops. Mike in Austin can’t get his printer to connect to his WiFi network. A new online personality test uses a series of questions to generate a massive report about you - and you can export …

Galaxy S26 Ultra hands-on, VPNs explained & why algorithms are replacing shared culture (163, February 28, 2026)

Rich gave his early impressions of the Samsung Galaxy S26 Ultra. Watch Rich’s TV segment on the Samsung Galaxy S26 series. See camera samples from the Galaxy S26 Ultra. Susan in Northridge is trying to move photos, texts, and contacts from an old Samsung phone to an iPhone. Rich mentioned SMS Ba…

Samsung Galaxy update to do, cutting your cable bill & why AI passwords are a bad idea (162, February 21, 2026)

Premium subscribers, listen to the ad-free version of the show here. Rich talked about Google Gemini and how it can now make music with AI. Rich also discussed the popularity of the tiny Kodak Charmera camera. Samsung phones are finally getting Google Play updates again. You should do it right n…

Google expands ID removal, cord-cutting tips & Bitcoin selloff analysis (161, February 14, 2026)

Ads are now appearing in ChatGPT. Google updated its free results about you tool to remove search results that contain ID numbers like your passport, driver’s license, or Social Security number. Want something more heavy duty to remove your personal information from the web? Check out newsletter …

Tech clues in the Guthrie case, wireless satisfaction rankings & AI dog scam (160, February 7, 2026)

• TVs returned after the Super Bowl: Returns management firm B‑Stock says TV returns jump more than 100% after the big game, a practice known as “wardrobing.” Vizio is the most-returned brand, highlighting how buyers prioritize size and price over long-term satisfaction. • Wireless carriers custom…

Amazon’s evolution, best big-screen TVs & better home internet (159, January 31, 2026)

Midge in Atlanta, Georgia is trying to add her Gmail address to iCloud, and it’s saying it’s already in use. Rich says to try recovering the Gmail Apple account here, then migrate the old account to the new one. Al in Inglewood is getting pop-ups telling him to clear out his cloud. Rich says to ma…

Sony hands off TVs to TCL, TikTok stays & keeping Android safe from malware (158, January 24, 2026)

Rich talked about how it’s the end of an era for Sony TVs. They will soon be manufactured by TCL under the Bravia name. Rich talked about how TikTok has a new lease on life with a deal to stay in the U.S. Rich discussed the privacy policy and terms of conditions for the new TikTok US. Verizon sh…

Apple and Google upgrade their AI, DROP data removal site & Tesla CD player (157, January 17, 2026)

Rich discussed how Apple is integrating Google’s Gemini to make Siri smarter, while Google introduced its own enhanced Gemini AI featuring “Personal Intelligence.” Susan in San Jose is looking for a simple flip phone for a friend. Rich recommended the Nokia 2780 and suggested checking out the webs…

CES 2026, ChatGPT Health & Gmail gets AI boost (156, January 10, 2026)

Rich talked about attending CES 2026 in Las Vegas and some of the trends he saw, including robots, AI, and wacky gadgets. Rich mentioned using the WiFi sharing feature on Android phones. If you got an email about an Instagram Password Reset request, ignore it for now, but be sure you have a stron…

Helping my dad untangle his tech, Galaxy A17 & removing people from photos (155, January 3, 2026)

Rich talked about helping his dad with his tech set up while home on Christmas vacation. Mike in Minneapolis asked about performing a factory reset on his Netgear router, but he couldn’t see the serial number because he’s visually impaired. Rich suggested using the Be My Eyes app to get visual hel…