Tech clues in the Guthrie case, wireless satisfaction rankings & AI dog scam (160, February 7, 2026)

• TVs returned after the Super Bowl: Returns management firm B‑Stock says TV returns jump more than 100% after the big game, a practice known as “wardrobing.” Vizio is the most-returned brand, highlighting how buyers prioritize size and price over long-term satisfaction. • Wireless carriers custom…

Amazon’s evolution, best big-screen TVs & better home internet (159, January 31, 2026)

Midge in Atlanta, Georgia is trying to add her Gmail address to iCloud, and it’s saying it’s already in use. Rich says to try recovering the Gmail Apple account here, then migrate the old account to the new one. Al in Inglewood is getting pop-ups telling him to clear out his cloud. Rich says to ma…

Sony hands off TVs to TCL, TikTok stays & keeping Android safe from malware (158, January 24, 2026)

Rich talked about how it’s the end of an era for Sony TVs. They will soon be manufactured by TCL under the Bravia name. Rich talked about how TikTok has a new lease on life with a deal to stay in the U.S. Rich discussed the privacy policy and terms of conditions for the new TikTok US. Verizon sh…

Apple and Google upgrade their AI, DROP data removal site & Tesla CD player (157, January 17, 2026)

Rich discussed how Apple is integrating Google’s Gemini to make Siri smarter, while Google introduced its own enhanced Gemini AI featuring “Personal Intelligence.” Susan in San Jose is looking for a simple flip phone for a friend. Rich recommended the Nokia 2780 and suggested checking out the webs…

CES 2026, ChatGPT Health & Gmail gets AI boost (156, January 10, 2026)

Rich talked about attending CES 2026 in Las Vegas and some of the trends he saw, including robots, AI, and wacky gadgets. Rich mentioned using the WiFi sharing feature on Android phones. If you got an email about an Instagram Password Reset request, ignore it for now, but be sure you have a stron…

Helping my dad untangle his tech, Galaxy A17 & removing people from photos (155, January 3, 2026)

Rich talked about helping his dad with his tech set up while home on Christmas vacation. Mike in Minneapolis asked about performing a factory reset on his Netgear router, but he couldn’t see the serial number because he’s visually impaired. Rich suggested using the Be My Eyes app to get visual hel…

AI-enhanced wizardry, iPhone storage fixes & esports insights - Best of (154, December 27, 2025)

• Wizard of Oz immersive experience at the Sphere: The Las Vegas Sphere premiered a reimagined 1939 Wizard of Oz film using AI to enhance resolution, expand backgrounds, and add crowds for its massive 16K wraparound screen. Physical effects like wind, rumbling seats, falling apples, snow, and fire …

Favorite apps of 2025, spam calls explanined & removing duplicate photos (153, December 20, 2025)

Rich went through his list of favorite apps for 2025. Mark wants to know how to get audio from his TV speakers and Bluetooth headphones simultaneously. Patricia in Massachusetts is getting too many political texts. How does she stop that? Larry in San Clemente says Avantree has great TV audio so…

Amazon Echo home theater setup, best iPhone cleaner & privacy first wireless carrier Phreeli (152, December 13, 2025)

Rich talked about how he set up an instant surround-sound home theater system using Amazon Echo speakers and shared a tip on how to turn off autoplay ads on Fire TV devcies. Brian in Atlanta is wondering why his old iPads don’t connect to his new Wi-Fi router. Rich suggested deleting the old wifi …

Holiday shopping cheat sheet, Slate EV, Voice transcription apps (151, December 6, 2025)

Rich shared his holiday shopping cheat sheet, packed with money-saving tips! Bonnie in Charleston asks for a good transcription app. Rich mentioned Wispr Flow, Willow Voice, Super Whisper, Monologue, Aqua Voice, Talktastic, Whisper Memos. Jeff Jablansky, with the startup Slate, will talk about th…