Reconciliation Road Map - Building Better Businesses10. Mini Episode: How not to Personalise Feedback as a RAP Leader
In this episode, I emphasise the significance of not taking feedback personally when it comes to leading and implementing the Reconciliation Action Plan (RAP) in your organization. We all struggle with receiving feedback, especially when it's influenced by our mood, the delivery, the source and our interpretation of the conversation's intention.
There are effective ways to approach and handle feedback or advice on becoming better, more influential leaders. These include actively listening, separating feedback from our self-worth, staying open-minded, seeking clarification and avoiding defensiveness.
One of the key aspects of implementing a RAP in your organisation is having open and honest communication. This extends to receiving feedback as well. As leaders, it's important to create a safe space for others to provide constructive criticism or suggestions for improvement.
It's crucial that we take the time to process feedback, reflect on our behaviour and patterns, seek diverse perspectives, embrace a growth mindset and focus on the impact of our actions rather than solely our intentions. Sometimes, they may not align perfectly.
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