In this episode of the Reconciliation Roadmap Podcast, host Dixie Crawford discusses the importance of receiving and acting on constructive feedback from the community when developing and implementing a Reconciliation Action Plan (RAP). She emphasises the need for organisations for First Nations representation on your RAP Working Group that has First Nations lived experience and is connected to the community to analyse and respond to community feedback. Dixie highlights five key points: relevance, quality improvement, sustainable relationships, identifying blind spots, and exchanging knowledge. She also provides guidance on how to seek feedback, what questions to ask, how to handle critical feedback, and how to implement feedback effectively.

Takeaways

• Receiving and acting on community feedback is crucial for ensuring that a RAP is relevant to the needs and aspirations of the stakeholders involved.
• Community feedback provides valuable insights and advice for improving the approach, actions, and processes of a RAP, leading to better outcomes.
• Building sustainable relationships with communities and stakeholders fosters open and transparent dialogues, helps identify blind spots, and facilitates the exchange of knowledge and ideas.
• Organisations should be open to feedback from the community and maintain visibility to demonstrate their commitment to reconciliation and cultural respect.
• Implementing feedback requires analysing the information, prioritising action items, allocating resources, monitoring progress, and communicating the changes or results to stakeholders.

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