Interview 8 - How To Say No With Style With Ka

Marker - Sometimes saying no is the best thing

Marker - Three  questions to set the stage for

Marker - Why priorities matter

Marker - Dealing with stretch moments and asso

Marker - Engaging our "wise" minds

Marker - Making "choice moments" count

Marker - When you really need a crystal ball

Marker - Growth mindset

Marker - Beating yourself up is like burning m

Marker - The Itty Bitty Shitty Committee

Marker - Techniques for dealing with people pl

Marker - How to say no, without sounding horri

Saying “no” to things or to people can create intense dissonance, especially for people who like to help others.

In this episode, Counselling and Clinical Psychologist, Katrina Streatfeild, takes us through a number of ways to deal with the guilt and the dissonance.  And she explains how to say no in a way that leaves the other person feeling heard, understood and valued.

We talked about:
Why sometimes saying no is the best thing for the other person
Three questions to set the stage for saying no
Why your priorities matter
Dealing with stretch moments and associated guilt
Engaging our "wise" minds
Making "choice moments" count
What to do when you really need a crystal ball
Why a growth mindset is vital
When beating yourself up is like burning money
Techniques for dealing with people pleaser dissonance
How to say no, without sounding horrible about it

There is so much that is helpful in this episode.

If you’d like some help with learning how to say no nicely and with style, be sure to have a listen.

And please share the podcast with anyone else you think it would help.

Saying “no” to things or to people can create intense dissonance, especially for people who like to help others.
In this episode, Counselling and Clinical Psychologist, Katrina Streatfeild, takes us through a number of ways to deal with the guilt and the dissonance.  And she explains how to say no in a way that leaves the other person feeling heard, understood and valued.
We talked about:
<ul>
<li aria-level="1">Why sometimes saying no is the best thing for the other person</li>
<li aria-level="1">Three questions to set the stage for saying no</li>
<li aria-level="1">Why your priorities matter</li>
<li aria-level="1">Dealing with stretch moments and associated guilt</li>
<li aria-level="1">Engaging our "wise" minds</li>
<li aria-level="1">Making "choice moments" count</li>
<li aria-level="1">What to do when you really need a crystal ball</li>
<li aria-level="1">Why a growth mindset is vital</li>
<li aria-level="1">When beating yourself up is like burning money</li>
<li aria-level="1">Techniques for dealing with people pleaser dissonance</li>
<li aria-level="1">How to say no, without sounding horrible about it</li>
</ul>
There is so much that is helpful in this episode.
If you’d like some help with learning how to say no nicely and with style, be sure to have a listen.
And please share the podcast with anyone else you think it would help.

This podcast is for new and emerging online business owners who are determined to do what it takes to reach their financial goals, help people along the way and learn a bunch of useful new skills. Have a love/hate relationship with the tech? We talk about that. Not sure you have what it takes to achieve success? We talk about that, too, plus how to deal with mindset challenges. Trudy Rankin, Founder of the Online Business Program, shares actionable tips that will help you really get your business growing, as well as interviews with experts and inspiring stories so that you can grow your online business with confidence.

This podcast is for new and emerging online business owners who are determined to do what it takes to reach their financial goals, help people along the way and learn a bunch of useful new skills. Have a love/hate relationship with the tech? We talk about that. Not sure you have what it takes to achieve success? We talk about that, too, plus how to deal with mindset challenges. Trudy Rankin, Founder of the Online Business Program, shares actionable tips that will help you really get your business growing, as well as interviews with experts and inspiring stories so that you can grow your online business with confidence.

Online Business Launchpad | Start An Online Business | Online Business Growth

The Online Business Launchpad podcast shares tips, techniques and stories from small business owners who have solved problems and challenges like the ones you face.  This podcast is for you if you want to increase revenue and profits without burning out so that you can have more time for yourself and your family and more choices in how you live your life.

The Online Business Launchpad podcast shares tips, techniques and stories from small business owners who have solved problems and challenges like the ones you face.  This podcast is for you if you want to increase revenue and profits without burning out so that you can have more time for yourself and your family and more choices in how you live your life.

How To Say No Nicely And With Style With Katrina Streatfeild

Chosen episode title: AI Is a Toddler With Crayons: How to Rein It In and Put It to Work

You don't expect a digital marketer to say this out loud: "Let's call cold email what it is. It's spam. It's B2B spam." But Dan Kurtz has spent twenty years learning exactly where the line sits between marketing that works and marketing that gets you deleted — and these days he's building AI systems that let one person do the work of ten, without crossing it.

Dan started out getting mom-and-pop shops found online, scaled his skills across a 300-location national fitness franchise, and did stints inside Nielsen and Microsoft Bing before founding Miss Pepper AI, where he builds marketing automation and AI-driven sales systems for businesses.

We Also Talked About
Why your Google Business Profile only ranks if your website mirrors it, with pages for every service and area you claim.
How a modest press release can land a local business in Google's AI answer boxes.
What "black hat" actually means, and the irony Dan spotted at a major SEO conference.
The permission gates that keep automated outreach on the right side of spam — and the law.
Using AI as an "assembly line worker" instead of a creative that veers off the path.
Why Dan starts every automation project with the most overworked employee in the building, stopwatch in hand.
How to bring managers on board by showing them productivity, not problems.
Who gets replaced and who gets promoted when AI arrives — the line-worker-to-plant-manager shift.
Dan's advice for employees: use AI to optimise your own work first, and become the use case.

Want this kind of practical, expert help every week — before your competitors do? Get tips and strategies for growing your business delivered straight to your inbox: https://onlinebusinessliftoff.com/newsletter

Resources Mentioned
Miss Pepper AI — https://misspepper.ai/
Dan Kurtz on LinkedIn — https://www.linkedin.com/in/kurtzdan/
Linchpin by Seth Godin (affiliate link) 
Pipedream (secure integration platform) — https://pipedream.com/

My newsletter is for people who want to build a real income from home — practical, doable ideas each week for creating a better life for you and your family, without the overwhelm: https://onlinebusinessliftoff.com/newsletter

Chosen episode title: AI Is a Toddler With Crayons: How to Rein It In and Put It to Work
You don't expect a digital marketer to say this out loud: "Let's call cold email what it is. It's spam. It's B2B spam." But Dan Kurtz has spent twenty years learning exactly where the line sits between marketing that works and marketing that gets you deleted &mdash; and these days he's building AI systems that let one person do the work of ten, without crossing it.
Dan started out getting mom-and-pop shops found online, scaled his skills across a 300-location national fitness franchise, and did stints inside Nielsen and Microsoft Bing before founding Miss Pepper AI, where he builds marketing automation and AI-driven sales systems for businesses.
We Also Talked About
<ul>
<li aria-level="1">Why your Google Business Profile only ranks if your website mirrors it, with pages for every service and area you claim.</li>
<li aria-level="1">How a modest press release can land a local business in Google's AI answer boxes.</li>
<li aria-level="1">What "black hat" actually means, and the irony Dan spotted at a major SEO conference.</li>
<li aria-level="1">The permission gates that keep automated outreach on the right side of spam &mdash; and the law.</li>
<li aria-level="1">Using AI as an "assembly line worker" instead of a creative that veers off the path.</li>
<li aria-level="1">Why Dan starts every automation project with the most overworked employee in the building, stopwatch in hand.</li>
<li aria-level="1">How to bring managers on board by showing them productivity, not problems.</li>
<li aria-level="1">Who gets replaced and who gets promoted when AI arrives &mdash; the line-worker-to-plant-manager shift.</li>
<li aria-level="1">Dan's advice for employees: use AI to optimise your own work first, and become the use case.</li>
</ul>
Want this kind of practical, expert help every week &mdash; before your competitors do? Get tips and strategies for growing your business delivered straight to your inbox: https://onlinebusinessliftoff.com/newsletter
Resources Mentioned
<ul>
<li aria-level="1">Miss Pepper AI &mdash; <a href="https://misspepper.ai/">https://misspepper.ai/</a></li>
<li aria-level="1">Dan Kurtz on LinkedIn &mdash; <a href="https://www.linkedin.com/in/kurtzdan/">https://www.linkedin.com/in/kurtzdan/</a></li>
<li aria-level="1"><a href="https://geni.us/Linchpin-Godin">Linchpin</a> by Seth Godin (affiliate link)&nbsp;</li>
<li aria-level="1">Pipedream (secure integration platform) &mdash; <a href="https://pipedream.com/">https://pipedream.com/</a></li>
</ul>
My newsletter is for people who want to build a real income from home &mdash; practical, doable ideas each week for creating a better life for you and your family, without the overwhelm: https://onlinebusinessliftoff.com/newsletter

AI Is a Toddler With Crayons - How to Rein It In and Put It to Work with Dan Kurtz

“Your price selects your customers.” 

That one line from Per Sjofors stopped me in my tracks. Per — known as The Price Whisperer, a name he didn’t even give himself — has spent years running pricing experiments across companies in four countries. Some sent revenues up 30% in a quarter. Others were complete disasters. And that’s exactly why he says small businesses shouldn’t run pricing experiments at all — there’s a smarter way.

Per has been the CEO of multiple companies across the US, the UK, Switzerland and Sweden, and his secret sauce is applying behavioral science to pricing and go-to-market strategy. He’s also the best-selling author of The Price Whisperer: A Holistic Approach to Pricing Power.

We Also Talked About
Why everything your business does — marketing, messaging, targeting — affects what you can charge.
The two exact questions to ask 50 potential customers to find your pricing range.
Why copying competitors’ prices means following someone else’s guess.
Why cost-plus pricing ignores the only thing that matters: what buyers think it’s worth.
The pricing-page mistake that preconditions customers to think you’re expensive.
Why you should always present a proposal rather than just sending it — and what to say when a client insists you just email it through.
How price anchoring works, from a Thai restaurant menu to Apple’s $17,000 watch.
Why raising your prices can attract better customers and slash support costs.

Want this kind of practical, expert help every week — before your competitors do? Get tips and strategies for growing your business delivered straight to your inbox: https://onlinebusinessliftoff.com/newsletter

Resources Mentioned
Per’s book, The Price Whisperer: A Holistic Approach to Pricing Power (affiliate link)
Per’s company, Sjöfors & Partners — https://sjofors.com
Per’s YouTube channel — https://www.youtube.com/@thepricewhisperer

My newsletter is for people who want to build a real income from home — practical, doable ideas each week for creating a better life for you and your family, without the overwhelm: https://onlinebusinessliftoff.com/newsletter

&ldquo;Your price selects your customers.&rdquo; 
That one line from Per Sjofors stopped me in my tracks. Per &mdash; known as The Price Whisperer, a name he didn&rsquo;t even give himself &mdash; has spent years running pricing experiments across companies in four countries. Some sent revenues up 30% in a quarter. Others were complete disasters. And that&rsquo;s exactly why he says small businesses shouldn&rsquo;t run pricing experiments at all &mdash; there&rsquo;s a smarter way.
Per has been the CEO of multiple companies across the US, the UK, Switzerland and Sweden, and his secret sauce is applying behavioral science to pricing and go-to-market strategy. He&rsquo;s also the best-selling author of The Price Whisperer: A Holistic Approach to Pricing Power.
We Also Talked About
<ul>
<li aria-level="1">Why everything your business does &mdash; marketing, messaging, targeting &mdash; affects what you can charge.</li>
<li aria-level="1">The two exact questions to ask 50 potential customers to find your pricing range.</li>
<li aria-level="1">Why copying competitors&rsquo; prices means following someone else&rsquo;s guess.</li>
<li aria-level="1">Why cost-plus pricing ignores the only thing that matters: what buyers think it&rsquo;s worth.</li>
<li aria-level="1">The pricing-page mistake that preconditions customers to think you&rsquo;re expensive.</li>
<li aria-level="1">Why you should always present a proposal rather than just sending it &mdash; and what to say when a client insists you just email it through.</li>
<li aria-level="1">How price anchoring works, from a Thai restaurant menu to Apple&rsquo;s $17,000 watch.</li>
<li aria-level="1">Why raising your prices can attract better customers and slash support costs.</li>
</ul>
Want this kind of practical, expert help every week &mdash; before your competitors do? Get tips and strategies for growing your business delivered straight to your inbox: <a href="https://onlinebusinessliftoff.com/newsletter">https://onlinebusinessliftoff.com/newsletter</a>
Resources Mentioned
<ul>
<li aria-level="1">Per&rsquo;s book, <a href="https://geni.us/price-whisperer">The Price Whisperer: A Holistic Approach to Pricing Power</a> (affiliate link)</li>
<li aria-level="1">Per&rsquo;s company, Sj&ouml;fors &amp; Partners &mdash; <a href="https://sjofors.com">https://sjofors.com</a></li>
<li aria-level="1">Per&rsquo;s YouTube channel &mdash; <a href="https://www.youtube.com/@thepricewhisperer">https://www.youtube.com/@thepricewhisperer</a></li>
</ul>
My newsletter is for people who want to build a real income from home &mdash; practical, doable ideas each week for creating a better life for you and your family, without the overwhelm: <a href="https://onlinebusinessliftoff.com/newsletter">https://onlinebusinessliftoff.com/newsletter</a>

The Two Questions That Take the Guesswork Out of Pricing with Per Sjofors

“I don’t have a story.” 

Sara Lohse hears those words almost every day, and she doesn’t buy it for a second. Her proof? A spot on one of the biggest finance shows around — landed by offering to tell the story of a regrettable tattoo she got on holiday in Ireland. As Sara puts it, “you don’t need to have that massive story. You just need to tell it to people in a way that connects with them.” This episode is about finding, and finally telling, the stories you’ve been sitting on.

Sara is a podcast producer and strategist, and the founder of Branded Media and Favorite Daughter Media. She started in advertising, landed in wealth management where she was handed a podcast and told she was now the executive producer, and fell so hard for the medium she went all in — now helping everyone from wealth managers to solo creators use podcasting and storytelling as genuine marketing tools.

We Also Talked About
Why “I don’t have a story” is almost always false — and how to spot the story you should tell first.
The “use your outside voice” test for finding a podcast topic you’ll never run out of steam on.
Why we’re not short on information anymore — we’re short on connection, the one thing AI can’t fake.
The counterintuitive trick of giving away the ending up front, and why it works especially well for ADHD brains.
What podcast monetization really looks like — and why “return on impact” beats “return on investment.”
The reframe that turns 20 downloads from an empty stadium into a crowded living room.
How short-form video and long-form audio feed each other, and why your face on screen builds the trust that sells.

 

Want this kind of practical, expert help every week — before your competitors do? Get tips and strategies for growing your business delivered straight to your inbox: https://onlinebusinessliftoff.com/newsletter

Resources Mentioned
openthisjournal.com — Sara’s hub: download her storytelling journal exercises free, grab the book, and find her socials and calendar.
Open This Book: The Art of Storytelling for Aspiring Thought Leaders(affiliate link) – Sara’s book
Branded Media — Sara’s podcast production company.
Favorite Daughter Media — Sara’s strategic podcast guesting company.
Podmatch(affiliate link) — the guest-matching tool Trudy uses (and how she found Sara).
Descript(affiliate link) — the tool Trudy uses to transcribe and edit episodes.

My newsletter is for people who want to build a real income from home — practical, doable ideas each week for creating a better life for you and your family, without the overwhelm: https://onlinebusinessliftoff.com/newsletter

<blockquote>
&ldquo;I don&rsquo;t have a story.&rdquo; 
</blockquote>
Sara Lohse hears those words almost every day, and she doesn&rsquo;t buy it for a second. Her proof? A spot on one of the biggest finance shows around &mdash; landed by offering to tell the story of a regrettable tattoo she got on holiday in Ireland. As Sara puts it, &ldquo;you don&rsquo;t need to have that massive story. You just need to tell it to people in a way that connects with them.&rdquo; This episode is about finding, and finally telling, the stories you&rsquo;ve been sitting on.
Sara is a podcast producer and strategist, and the founder of Branded Media and Favorite Daughter Media. She started in advertising, landed in wealth management where she was handed a podcast and told she was now the executive producer, and fell so hard for the medium she went all in &mdash; now helping everyone from wealth managers to solo creators use podcasting and storytelling as genuine marketing tools.
We Also Talked About
<ul>
<li aria-level="1">Why &ldquo;I don&rsquo;t have a story&rdquo; is almost always false &mdash; and how to spot the story you should tell first.</li>
<li aria-level="1">The &ldquo;use your outside voice&rdquo; test for finding a podcast topic you&rsquo;ll never run out of steam on.</li>
<li aria-level="1">Why we&rsquo;re not short on information anymore &mdash; we&rsquo;re short on connection, the one thing AI can&rsquo;t fake.</li>
<li aria-level="1">The counterintuitive trick of giving away the ending up front, and why it works especially well for ADHD brains.</li>
<li aria-level="1">What podcast monetization really looks like &mdash; and why &ldquo;return on impact&rdquo; beats &ldquo;return on investment.&rdquo;</li>
<li aria-level="1">The reframe that turns 20 downloads from an empty stadium into a crowded living room.</li>
<li aria-level="1">How short-form video and long-form audio feed each other, and why your face on screen builds the trust that sells.</li>
</ul>
&nbsp;
Want this kind of practical, expert help every week &mdash; before your competitors do? Get tips and strategies for growing your business delivered straight to your inbox: <a href="https://onlinebusinessliftoff.com/newsletter">https://onlinebusinessliftoff.com/newsletter</a>
Resources Mentioned
<ul>
<li aria-level="1"><a href="https://openthisjournal.com/">openthisjournal.com</a> &mdash; Sara&rsquo;s hub: download her storytelling journal exercises free, grab the book, and find her socials and calendar.</li>
<li aria-level="1"><a href="https://geni.us/open-this-book">Open This Book: The Art of Storytelling for Aspiring Thought Leaders</a> (affiliate link) &ndash; Sara&rsquo;s book</li>
<li aria-level="1"><a href="https://workwithbranded.com/">Branded Media</a> &mdash; Sara&rsquo;s podcast production company.</li>
<li aria-level="1"><a href="https://favoritedaughtermedia.com/">Favorite Daughter Media</a> &mdash; Sara&rsquo;s strategic podcast guesting company.</li>
<li aria-level="1"><a href="https://onlinebusinessliftoff.com/podmatch">Podmatch</a> (affiliate link) &mdash; the guest-matching tool Trudy uses (and how she found Sara).</li>
<li aria-level="1"><a href="https://onlinebusinessliftoff.com/Descript">Descript</a> (affiliate link) &mdash; the tool Trudy uses to transcribe and edit episodes.</li>
</ul>
My newsletter is for people who want to build a real income from home &mdash; practical, doable ideas each week for creating a better life for you and your family, without the overwhelm: <a href="https://onlinebusinessliftoff.com/newsletter">https://onlinebusinessliftoff.com/newsletter</a>

How To Say No Nicely And With Style With Katrina Streatfeild

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