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Ep21 Operational success starts at the top – Dean Patton

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Excellence Unlocked

If you're immersed in the world of manufacturing or supply chain management, you've likely encountered the elusive concept of excellence. But what doe 
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Dean Patton is Regional Operations Leader at Goodman Fielder, an Australian manufacturer and distributor of consumer goods. Dean discusses with host Ishan Galapathy the key principles for driving operational excellence and continuous improvement in businesses. Success in continuous improvement, Dean insists, starts with clear, consistent direction from leadership. Without it, efforts become unsustainable as individuals may take charge but lack long-term support.

When improving operations, focus on specific areas where problems are most prominent, whether it’s waste, downtime, or inefficiencies. Address these directly to make meaningful progress. Businesses often have strong areas, and it’s important not to discard valuable institutional knowledge. Work with the team’s existing strengths while introducing improvements.

To purchase a copy of Ishan’s book, Unlock: 
https://ishangalapathy.com/books/

MORE ABOUT ISHAN GALAPATHY 
https://ishangalapathy.com/

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Excellence Unlocked

If you're immersed in the world of manufacturing or supply chain management, you've likely encounter 
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