Aaron Jolliffe is a seasoned leader in operational excellence, known for his pragmatic approach to problem-solving and team engagement. Currently, Director of Warehouse Operations and Services at ALDI Stores Australia, Aaron advocates for the power of effective consultation and the importance of empowering frontline leaders to drive cultural change within organisations.

Aaron discusses the role of technology, warning against data overload, and stresses the importance of balancing technology with practical, people-centred approaches. His top advice is to focus on engaging people, celebrating small wins, and continuously improving by making the tools serve the purpose rather than obsessing over perfection.

To purchase a copy of Ishan’s book, Unlock: 
https://ishangalapathy.com/books/

MORE ABOUT ISHAN GALAPATHY 
https://ishangalapathy.com/

Aaron Jolliffe is a seasoned leader in operational excellence, known for his pragmatic approach to problem-solving and team engagement. Currently, Director of Warehouse Operations and Services at ALDI Stores Australia, Aaron advocates for the power of effective consultation and the importance of empowering frontline leaders to drive cultural change within organisations.
Aaron discusses the role of technology, warning against data overload, and stresses the importance of balancing technology with practical, people-centred approaches. His top advice is to focus on engaging people, celebrating small wins, and continuously improving by making the tools serve the purpose rather than obsessing over perfection.
To purchase a copy of Ishan’s book, Unlock:  <a href="https://ishangalapathy.com/books/">https://ishangalapathy.com/books/</a>
MORE ABOUT ISHAN GALAPATHY  <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>

If you're immersed in the world of manufacturing or supply chain management, you've likely encountered the elusive concept of excellence. But what does it truly mean? Is it a destination or a journey? And how do we navigate the path to unlock excellence within ourselves and our organisations?

With more than 25 years’ experience in manufacturing across the Asia Pacific region, Ishan Galapathy delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people.

Ishan shares insights and techniques honed from years of working with teams and leaders, helping them unleash their hidden potential and achieve remarkable results. Whether it's uncovering hidden capacity or fostering a culture of continuous improvement, he explores practical strategies for unlocking excellence in your workplace.

https://ishangalapathy.com/

If you're immersed in the world of manufacturing or supply chain management, you've likely encountered the elusive concept of excellence. But what does it truly mean? Is it a destination or a journey? And how do we navigate the path to unlock excellence within ourselves and our organisations?
With more than 25 years’ experience in manufacturing across the Asia Pacific region, Ishan Galapathy delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people.
Ishan shares insights and techniques honed from years of working with teams and leaders, helping them unleash their hidden potential and achieve remarkable results. Whether it's uncovering hidden capacity or fostering a culture of continuous improvement, he explores practical strategies for unlocking excellence in your workplace.
<a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>

Excellence Unlocked delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people

Excellence Unlocked

Ep22 Empowering frontline leaders for operational excellence – Aaron Jolliffe

While technology can speed up processes, over-involvement by leaders often stifles team autonomy. That’s according to Ishan Galapathy, who says effective leaders assign initiatives to teams, providing guidance but avoiding direct control. Set meaningful, measurable KPIs that teams can easily track, like waste reduction per shift. Establish aspirational, realistic goals to inspire without overwhelming. Support teams by removing barriers, ensuring regular check-ins, and fostering a culture of accountability and celebration for achieved milestones. By empowering teams, leaders can unlock excellence, accelerate outcomes, and build an engaged, self-reliant workforce.

To purchase a copy of Ishan’s book, Unlock: 
https://ishangalapathy.com/books/

MORE ABOUT ISHAN GALAPATHY 
https://ishangalapathy.com/

While technology can speed up processes, over-involvement by leaders often stifles team autonomy. That’s according to Ishan Galapathy, who says effective leaders assign initiatives to teams, providing guidance but avoiding direct control. Set meaningful, measurable KPIs that teams can easily track, like waste reduction per shift. Establish aspirational, realistic goals to inspire without overwhelming. Support teams by removing barriers, ensuring regular check-ins, and fostering a culture of accountability and celebration for achieved milestones. By empowering teams, leaders can unlock excellence, accelerate outcomes, and build an engaged, self-reliant workforce.
To purchase a copy of Ishan’s book, Unlock: <a href="https://ishangalapathy.com/books/">https://ishangalapathy.com/books/</a> 
MORE ABOUT ISHAN GALAPATHY  <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>

Ep24 Achieve rapid results without micromanaging

Ishan Galapathy dives into the core principles of continuous improvement as a path to unlocking excellence. Continuous improvement, he insists, is about consistent, small wins that accumulate over time, like building momentum on a metaphorical “flywheel”. Ishan outlines his model, comprising three key elements: building momentum, gaining traction, and expanding followers.

Organisations should focus on solving two types of problems: those that drain profits (like inefficiencies) and those that drive strategic goals. Key to success is assigning the right team with a mix of engaged leaders and fence sitters who need a chance to contribute.

To purchase a copy of Ishan’s book, Unlock: 
https://ishangalapathy.com/books/

MORE ABOUT ISHAN GALAPATHY 
https://ishangalapathy.com/

Ishan Galapathy dives into the core principles of continuous improvement as a path to unlocking excellence. Continuous improvement, he insists, is about consistent, small wins that accumulate over time, like building momentum on a metaphorical “flywheel”. Ishan outlines his model, comprising three key elements: building momentum, gaining traction, and expanding followers.
Organisations should focus on solving two types of problems: those that drain profits (like inefficiencies) and those that drive strategic goals. Key to success is assigning the right team with a mix of engaged leaders and fence sitters who need a chance to contribute.
To purchase a copy of Ishan’s book, Unlock: <a href="https://ishangalapathy.com/books/">https://ishangalapathy.com/books/</a>
MORE ABOUT ISHAN GALAPATHY <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>

Ep23 Build momentum through consistency

Dean Patton is Regional Operations Leader at Goodman Fielder, an Australian manufacturer and distributor of consumer goods. Dean discusses with host Ishan Galapathy the key principles for driving operational excellence and continuous improvement in businesses. Success in continuous improvement, Dean insists, starts with clear, consistent direction from leadership. Without it, efforts become unsustainable as individuals may take charge but lack long-term support.

When improving operations, focus on specific areas where problems are most prominent, whether it’s waste, downtime, or inefficiencies. Address these directly to make meaningful progress. Businesses often have strong areas, and it’s important not to discard valuable institutional knowledge. Work with the team’s existing strengths while introducing improvements.

To purchase a copy of Ishan’s book, Unlock: 
https://ishangalapathy.com/books/

MORE ABOUT ISHAN GALAPATHY 
https://ishangalapathy.com/

Dean Patton is Regional Operations Leader at Goodman Fielder, an Australian manufacturer and distributor of consumer goods. Dean discusses with host Ishan Galapathy the key principles for driving operational excellence and continuous improvement in businesses. Success in continuous improvement, Dean insists, starts with clear, consistent direction from leadership. Without it, efforts become unsustainable as individuals may take charge but lack long-term support.
When improving operations, focus on specific areas where problems are most prominent, whether it’s waste, downtime, or inefficiencies. Address these directly to make meaningful progress. Businesses often have strong areas, and it’s important not to discard valuable institutional knowledge. Work with the team’s existing strengths while introducing improvements.
To purchase a copy of Ishan’s book, Unlock:  <a href="https://ishangalapathy.com/books/">https://ishangalapathy.com/books/</a>
MORE ABOUT ISHAN GALAPATHY  <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>

Ep22 Empowering frontline leaders for operational excellence – Aaron Jolliffe

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