Aaron Jolliffe is a seasoned leader in operational excellence, known for his pragmatic approach to problem-solving and team engagement. Currently, Director of Warehouse Operations and Services at ALDI Stores Australia, Aaron advocates for the power of effective consultation and the importance of empowering frontline leaders to drive cultural change within organisations.

Aaron discusses the role of technology, warning against data overload, and stresses the importance of balancing technology with practical, people-centred approaches. His top advice is to focus on engaging people, celebrating small wins, and continuously improving by making the tools serve the purpose rather than obsessing over perfection.

To purchase a copy of Ishan’s book, Unlock: 
https://ishangalapathy.com/books/

MORE ABOUT ISHAN GALAPATHY 
https://ishangalapathy.com/

Aaron Jolliffe is a seasoned leader in operational excellence, known for his pragmatic approach to problem-solving and team engagement. Currently, Director of Warehouse Operations and Services at ALDI Stores Australia, Aaron advocates for the power of effective consultation and the importance of empowering frontline leaders to drive cultural change within organisations.
Aaron discusses the role of technology, warning against data overload, and stresses the importance of balancing technology with practical, people-centred approaches. His top advice is to focus on engaging people, celebrating small wins, and continuously improving by making the tools serve the purpose rather than obsessing over perfection.
To purchase a copy of Ishan’s book, Unlock:  <a href="https://ishangalapathy.com/books/">https://ishangalapathy.com/books/</a>
MORE ABOUT ISHAN GALAPATHY  <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>

If you're immersed in the world of manufacturing or supply chain management, you've likely encountered the elusive concept of excellence. But what does it truly mean? Is it a destination or a journey? And how do we navigate the path to unlock excellence within ourselves and our organisations?

With more than 25 years’ experience in manufacturing across the Asia Pacific region, Ishan Galapathy delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people.

Ishan shares insights and techniques honed from years of working with teams and leaders, helping them unleash their hidden potential and achieve remarkable results. Whether it's uncovering hidden capacity or fostering a culture of continuous improvement, he explores practical strategies for unlocking excellence in your workplace.

https://ishangalapathy.com/

If you're immersed in the world of manufacturing or supply chain management, you've likely encountered the elusive concept of excellence. But what does it truly mean? Is it a destination or a journey? And how do we navigate the path to unlock excellence within ourselves and our organisations?
With more than 25 years’ experience in manufacturing across the Asia Pacific region, Ishan Galapathy delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people.
Ishan shares insights and techniques honed from years of working with teams and leaders, helping them unleash their hidden potential and achieve remarkable results. Whether it's uncovering hidden capacity or fostering a culture of continuous improvement, he explores practical strategies for unlocking excellence in your workplace.
<a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>

Excellence Unlocked delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people

Excellence Unlocked

Ep22 Empowering frontline leaders for operational excellence – Aaron Jolliffe

Identifying and solving the right problems can unlock excellence in business. Using a quadrant matrix, Ishan Galapathy categorises problems based on when they occur (proactive vs. reactive) and who solves them (expert vs. team).

Ishan illustrates the four types of problems: chaotic, sporadic, specific, and systemic. While chaotic and sporadic problems are reactive, specific and systemic problems are proactive. Emphasising the importance of tackling systemic issues with cross-functional teams, Ishan explains how this approach enhances profitability, team engagement, and overall productivity.

To purchase a copy of Ishan’s book, Unlock: 
https://ishangalapathy.com/books/

MORE ABOUT ISHAN GALAPATHY 
https://ishangalapathy.com/

Identifying and solving the right problems can unlock excellence in business. Using a quadrant matrix, Ishan Galapathy categorises problems based on when they occur (proactive vs. reactive) and who solves them (expert vs. team).
Ishan illustrates the four types of problems: chaotic, sporadic, specific, and systemic. While chaotic and sporadic problems are reactive, specific and systemic problems are proactive. Emphasising the importance of tackling systemic issues with cross-functional teams, Ishan explains how this approach enhances profitability, team engagement, and overall productivity.
To purchase a copy of Ishan&rsquo;s book, Unlock: <a href="https://ishangalapathy.com/books/">https://ishangalapathy.com/books/</a>
MORE ABOUT ISHAN GALAPATHY <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>

Ep28 Fixing what matters: four types of problems explained

Ishan Galapathy explores the three core methodologies of continuous improvement: Lean Manufacturing, Six Sigma, and Total Productive Maintenance (TPM). He delves into their origins, key principles, and practical applications, highlighting how each approach contributes to improving productivity and reducing waste. Ishan explains Lean’s focus on eliminating non-value-added tasks, Six Sigma’s structured problem-solving framework, and TPM’s emphasis on machine reliability. By blending these philosophies, Ishan emphasises the importance of tailoring strategies to fit organisational needs and cultures, ensuring continuous improvement. The ultimate goal? Unlocking excellence by striving to do better every day.

To purchase a copy of Ishan’s book, Unlock: 
https://ishangalapathy.com/books/

MORE ABOUT ISHAN GALAPATHY 
https://ishangalapathy.com/

Ishan Galapathy explores the three core methodologies of continuous improvement: Lean Manufacturing, Six Sigma, and Total Productive Maintenance (TPM). He delves into their origins, key principles, and practical applications, highlighting how each approach contributes to improving productivity and reducing waste. Ishan explains Lean’s focus on eliminating non-value-added tasks, Six Sigma’s structured problem-solving framework, and TPM’s emphasis on machine reliability. By blending these philosophies, Ishan emphasises the importance of tailoring strategies to fit organisational needs and cultures, ensuring continuous improvement. The ultimate goal? Unlocking excellence by striving to do better every day.
To purchase a copy of Ishan’s book, Unlock: <a href="https://ishangalapathy.com/books/">https://ishangalapathy.com/books/</a> 
MORE ABOUT ISHAN GALAPATHY <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>

Ep27 A breakdown of Lean, Six Sigma, and TPM for operational excellence

If you’re looking to improve business performance, it’s important to identify and remove operational frustrations on the shop floor. Ishan Galapathy explains the importance of immersing oneself in operational roles to truly understand pain points. He highlights how addressing inefficiencies, like unkinking a garden hose, can unlock business excellence. By eliminating non-value-adding processes—such as redundant approvals or unnecessary managerial interventions—teams can enhance productivity.

To purchase a copy of Ishan’s book, Unlock: 
https://ishangalapathy.com/books/

MORE ABOUT ISHAN GALAPATHY 
https://ishangalapathy.com/

If you’re looking to improve business performance, it’s important to identify and remove operational frustrations on the shop floor. Ishan Galapathy explains the importance of immersing oneself in operational roles to truly understand pain points. He highlights how addressing inefficiencies, like unkinking a garden hose, can unlock business excellence. By eliminating non-value-adding processes—such as redundant approvals or unnecessary managerial interventions—teams can enhance productivity.
To purchase a copy of Ishan’s book, Unlock: <a href="https://ishangalapathy.com/books/">https://ishangalapathy.com/books/</a>
MORE ABOUT ISHAN GALAPATHY <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>

Ep22 Empowering frontline leaders for operational excellence – Aaron Jolliffe

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