Ep24 Achieve rapid results without micromanaging

While technology can speed up processes, over-involvement by leaders often stifles team autonomy. That’s according to Ishan Galapathy, who says effective leaders assign initiatives to teams, providing guidance but avoiding direct control. Set meaningful, measurable KPIs that teams can easily track,…

Ep23 Build momentum through consistency

Ishan Galapathy dives into the core principles of continuous improvement as a path to unlocking excellence. Continuous improvement, he insists, is about consistent, small wins that accumulate over time, like building momentum on a metaphorical “flywheel”. Ishan outlines his model, comprising three …

Ep22 Empowering frontline leaders for operational excellence – Aaron Jolliffe

Aaron Jolliffe is a seasoned leader in operational excellence, known for his pragmatic approach to problem-solving and team engagement. Currently, Director of Warehouse Operations and Services at ALDI Stores Australia, Aaron advocates for the power of effective consultation and the importance of em…

Ep21 Operational success starts at the top – Dean Patton

Dean Patton is Regional Operations Leader at Goodman Fielder, an Australian manufacturer and distributor of consumer goods. Dean discusses with host Ishan Galapathy the key principles for driving operational excellence and continuous improvement in businesses. Success in continuous improvement, Dea…

Ep20 Unlocking Potential in Teams and Leaders

Ishan Galapathy wraps up his exploration on how to unlock potential in individuals, teams, and organisations through insights from his latest book, Unlock: Engage the Seemingly Disengaged. Ishan reflects on Stephen Covey’s insight: “You cannot talk yourself out of a problem you behaved yourself int…

Ep19 Empowering the Disengaged with Key Leadership Strategies — Alodia Bourke

Alodia Bourke is a seasoned continuous improvement expert with nearly 30 years of experience leading transformation and engagement initiatives across global companies. She discusses with host Ishan Galapathy the significance of building trust, transparency, and communication, especially when addres…

Ep18 A Rising Tide Lifts All Boats

A positive workplace culture can fast-track success by fostering an environment where people feel valued, supported, and motivated to contribute their best. Ishan Galapathy shares a story of a remarkable leader during a factory shutdown. Despite the challenging situation, Tim fostered an environmen…

Ep17 Leverage Their Ego

Encouraging individuals to feel proud of their achievements can motivate them to embrace change and become champions for growth within an organisation. Drawing from examples such as Maslow's Hierarchy of Needs, Ernest Shackleton’s Antarctic expedition, and Nelson Mandela’s leadership of South Afri…

Ep16 How simple acknowledgement boosts team morale — Stuart Baak

Stuart Baak is a seasoned expert in operational excellence with over 30 years of experience in improving processes and leading teams across diverse industries. Currently focused on driving innovation and efficiency at Suntory Beverage & Food Oceania, Stuart has a proven track record of enhancing pe…

Ep15 Name It: How to Make Your Project Shine

Ishan Galapathy delves into part three of the Unlock framework, focusing on expanding followers through effective branding and identity creation. If you have a new initiative to create change, how do you get your people on board? First, secure the commitment of your engaged members. They’re your se…