Hiring ahead of growth. Letting go of perfection. Offshore scale. Onshore leadership. Capacity before volume. Protecting culture. Redefining success.

High-performing brokerages aren’t built by accident — they’re built by deliberate choices.

In this Broker Bulletin episode, Denya Dean sits down with Tina Howes, Director of Amara Mortgage Brokers, to unpack how she’s built out a Top 100 business without burning out her people, or herself.

From backing herself to hire earlier than felt comfortable, to building serious offshore capacity, setting clear boundaries, and putting culture before ego — Tina shares the real decisions behind the business’ growth. This is an honest look at what it actually takes to move from “busy broker” to sustainable business owner.

What you’ll take away:

• why hiring ahead of growth changes everything

• how onshore leadership unlocks scale and focus

• how to protect culture across a remote and offshore team

• why success = capacity, confidence and continuity 

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