Growth plans. Hard calls. Systems that scale. Culture under pressure. Client focus. Offshore support. Letting go of control.

High-performing brokerages aren’t built on theory — they’re built on decisions.

In this Broker Bulletin episode, Denya Dean goes inside the engine room with Simon Carl, Director of The Loan Company, one of WA’s most consistent Top 100 businesses.

This is a candid look at how high-performing businesses are actually built. From buying the business and reshaping the team, to systemising growth and protecting culture — Simon shares what’s worked, what hasn’t, and what he’d do sooner.

What you’ll take away:

• the decisions that mattered most after buying the business

• how systems, process and offshore support unlocked scale

• why client focus became the real growth lever

• what Simon had to stop doing to let the business move faster

• how values, KPIs and leadership choices shape long-term performance

 Like this episode?

Leave a review! Don’t miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service.

Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker.

You can also connect with us on Instagram @lmg.broker and on LinkedIn.

Want to know more about LMG? Click here.