Ever wondered why your online order feels like it’s taking a million years to arrive? In this bonus episode, Britt dives into the behind-the-scenes chaos that businesses face during major sales periods, from shipping delays to warehouse backlogs.

She also unpacks the responsibility brands have to be honest and transparent with their customers when things don’t go to plan and why clear communication can make all the difference.

If you've ever hit "add to cart" and then waited... and waited… this one’s for you.

LINKS

Follow Britt on:

• Instagram - @brittney_saunders
• Instagram - @bigbusiness_podcast
• TikTok - @brittney_saunders 
• YouTube - Brittney Saunders - Fayt The Label
• Check out FAYT The Label HERE.
• Purchase my book "Just Getting Started" HERE

CREDITS
Host: Brittney Saunders. 
Senior Producer: Xander Cross
Managing Producer: Elle Beattie

Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial