When people are jealous of financial wins

When your business has success and reaches a milestone, naturally, you want to celebrate the win. But when it comes to financials, things can get a bit tricky. Jealousy is rife. How do you manage this as a business owner? And how can you celebrate without throwing it in people's faces? LINKS Foll…

Fayt is opening a new store

Fayt is opening a brand-new store next month, but this isn't your typical store launch. For the first time in the brand's history, Fayt is completely rethinking the retail experience. In today's episode, Britt reveals the exciting changes, why the team decided to take a different approach, and, of …

My thoughts on the Meta & Kylie Jenner glasses 🕶️

Britt has been seeing the Kylie/Meta glasses collab all over her fyp, and the commentary online has been mixed. Whilst this collaboration might seem like a smart business move for both parties, it raises many ethical questions about the glasses themselves. Has Kylie been hypocritical in taking part…

The retail apocalypse is here...

I'm sure you've all noticed a shift in retail. It feels like every day we're waking up to the news of another business going into administration, receivership, or going completely online. But what is the cause of this retail apocalypse? Has in-person shopping really come to an end? In today's epis…

When should you FIRE someone? 👀

Yes, you read the episode title correctly. Britt is explaining exactly how you fire someone... BUT WAIT, there is context to this. We got sent a DM from a business owner in crisis with a difficult employee, and doesn't know what her next steps are. LINKS Follow Britt on: Instagram - @brittney_sau…

Exposing the truth about Influencer Updates (ft. Influencer Updates)

How do you turn an influencer gossip page into a legitimate business? This week, Britt sits down with Amber, the creator behind Influencer Updates, to uncover the truth behind one of Australia's most talked-about social media accounts. From how the page actually makes money to the biggest misconce…

Addressing the STAX receivership (ft. Anaita Sarkar)

With the announcement that STAX has entered receivership, Britt has recorded an extra special bonus episode addressing the situation. Also joined by Anaita Sarkar from Hero Packaging, they unpack what the owners of STAX would be going through right now, how they would handle the situation from a PR…

Can we talk about customer complaints?

Britt always says, "It's not personal, it's just business"... but what happens when a customer decides to make it personal? In today's episode, we're diving into one of the trickiest parts of running a business: customer service. From unreasonable complaints and difficult customers to navigating s…

Have Fayt and other brands lost their sparkle?

Britt is feeling inspired today, so much so that she's sat down at 8pm to record this episode. Many businesses have been posting on social media recently, all essentially saying the same thing but in different ways. All signaling a shift that seems to be hitting every business that has experienced …

Fayt is officially bringing back our swim range 👙

Huge exclusive news in today's bonus. Britt announces the comeback of Fayt's swim range. What is in store for the new swim range, and when can you expect it to be available to purchase? All is revealed and more in today's episode. LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - …