

How do I get customers to leave reviews?
Reviews!!! They are so valuable for a business, but how do you incentivise customers to leave them? Are there steps that businesses can take to help with this? And are there any rules and legalities around the incentivization? LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bi…

Should I be deleting negative comments about my business?
We have been receiving some very similar DMs lately from business owners who are all experiencing the same thing. Hate comments left on their business social media. No matter how hard you try, sometimes haters are gonna hate for no reason, and that can feel personal when it's about the business you…

Raising your prices and the guilt that comes with it
We received a voice note in the DMs all about biting the bullet and raising prices on your products. But what can come with the decision is guilt and uncertainty about whether you've made the right decision. Why do business owners feel this? It can be hard to measure our worth and confidently stick…

This is why your business should be on TikTok (ft. Amy Bradshaw - TikTok's GM of Global Business Solutions)
This is one you don’t want to miss. Whether you’re a business owner trying to crack TikTok or just someone who loves creating content, this episode is packed with insights you can actually use. Today, Britt is joined by Amy Bradshaw, General Manager of Global Business Solutions at TikTok Australia…

Responding to the backlash from Fayt Estate
You're getting spoiled this week. This week's bonus is basically a main episode, and Britt is breaking down everything from the Fayt Estate. Was it as much of a success as she had envisioned? What would she do differently? Will it be back next year? And she is responding to the haters and backlash …

How 'The Lazy CEO' built her fashion empire (ft. Jane Lu)
Today’s guest is one of Australia’s most well-known entrepreneurs, and someone who’s built a global brand while proudly calling herself "The Lazy CEO.” Jane Lu is the founder and CEO of Showpo, the global fashion brand she started after quitting her corporate accounting job and lying about it to h…

It's time for you to start delegating!!!
In today's bonus episode, Britt is empowering you to start delegating! Do you know what's holding you and your business back? It's all those tasks and little things that you shouldn't be in charge of anymore. It's time to start empowering your team! LINKS Follow Britt on: Instagram - @brittney_sa…

Are you an avoidant manager?
Let's talk about management. This could be broken down into a million different episodes, so more specifically, let's talk about how culture is driven by management and how being avoidant can turn a small issue into a much bigger one. LINKS Follow Britt on: Instagram - @brittney_saunders Instagra…

Revealing all the programs & systems we use to run Fayt
When Britt started Fayt, she had no idea what programs and systems she should use to run the business. Now, as the company has grown, she has some incredible systems put in place that make running the business so much easier, and today she's revealing what they are. LINKS Follow Britt on: Instagr…

Winning a legal battle against KATY PERRY!!!
Today, Britt is joined by Katie Perry. Yes, you read that right. Katie Perry is an Australian Fashion designer and business owner who has been caught up in a modern-day David and Goliath legal battle with pop star Katy Perry, which has lasted almost 20 years. She recently won her case, and today we…