Be Risk Ready - A PDL Podcast
Be Risk Ready - A PDL Podcast
Every workplace has its risks, but when people’s lives are in your hands, those risks skyrocket. Pharmacists know this better than anyone. More than a century ago, a group of Australian pharmacists founded Pharmaceutical Defence Limited (PDL) to ensure their colleagues had the support and protection they needed. Fast forward to today: PDL remains a not-for-profit, member-owned organisation, suppo…Social links:
Clinically sound, clearly said
Communication may be considered a soft skill, but in pharmacy practice, it can have very real clinical consequences. In this episode of Be Risk Ready, Amy Minion, Lead Pharmacist, Education and Professional Development at PDL, and host of the podcast, is joined by Jess Hadley, PDL Professional Offi…
26:46
You’ve received an AHPRA notification, now what?
What happens if you receive a regulatory notification? Firstly, don't panic; it's a fairly common pharmacy practice. So what is the process, how can you manage risk, reputation and any mental health impacts? For insights, Amy Minion, Lead Pharmacist, Education and Professional Development at PDL, …
24:31
The art of saying sorry
Saying sorry can indeed be the hardest thing. However, in healthcare, "sorry" can bring its own set of challenges. Pharmacists understand the important role that apologies can have. But what legally constitutes an apology, and how would you effectively extend one? To find out, Amy Minion, Profess…
27:11Clean