Ep. 14 - Building Capability for the NDIS | Capability Corner

What's actually mandatory in the NDIS? Karen takes on hosting duties, with Zoe and Liz Sakal (Ausmed's Disability Team Lead) in the hot seat to discuss the present and future of the NDIS.  They cover what's changing across the Future Generations + Integrity & Safeguarding reforms, why the Code of…

Ep. 13 - Know My Rights: NDIS Micro-learning Platform (Pt. 1)

When NDIS support workers understand the rights of the people they care for, the care changes. Zoe and Karen are joined by Liz Sakal — Ausmed's Disability Team Lead, who led the team behind the Know My Rights project: a national micro-learning platform built in partnership with Inclusion Australia…

Ep. 12 - Knowledge Verification | Capability Corner

What if staff could verify what they already know and save time on training they don't need? This week the Capability Crew are joined by special guest Ben Quartermaine, Product Manager who has been leading the Learning & Growth team building Ausmed's new Knowledge Verification feature. Ben unpack…

Ep. 11 - Capability Catch-Up: A Big Start to 2026 | Capability Corner

We’re back! And we have lots to catch up on. Zoe, Michelle and Karen return for a wide-ranging conversation on what has been an exciting start to the year. Karen brings a global and systems-level perspective, Michelle shares a real-world pulse check (and her phone number) and Zoe rounds out the co…

Ep. 10 - A Year of Capability Building (2025 Wrap Up) | Capability Corner

What a year it’s been. In this final episode of the season, Zoe, Michelle, and Karen come together (in person for the very first time!) to reflect on the conversations, challenges, and learnings that shaped their year in capability. It’s a relaxed, laughter-filled episode that looks back at what’…

BONUS - Inclusive Learning with Vanessa Cameron | Capability Corner

Inclusion isn’t just about what you teach — it’s about what you’re willing to unlearn. In this bonus episode, Zoe sits down with nurse educator and disability advocate Vanessa Cameron to unpack what inclusion really looks like in education. Drawing on both lived experience and years of clinical t…

Ep. 9 - Performance Management for Modern Healthcare Teams | Capability Corner

Performance reviews get a bad rap — and for good reason. They’re often rushed, compliance-driven, and disconnected from what really matters: people, capability, and growth. In this episode, Zoe, Michelle, and Karen are joined by Emma Piercy, Learning Innovations Lead at Ausmed, to explore why perf…

Ep. 8 - AI: Generative Learning & Governance (Pt. 2) | Capability Corner

The future of learning isn’t static — it’s responsive, reflective, and built for capability. In this follow-up to our first AI episode, Zoe, Michelle, and Ausmed CEO Will Egan explore the next phase of AI in learning: generative learning — and the governance frameworks that make it safe and useful…

BONUS - Psychological Safety with Rasa Kabalia NP | Capability Corner

A gut feeling can tell you everything — especially when it comes to safety, trust, and team culture. In this special bonus episode, Zoe sits down with Rasa KabailaNP to explore what psychological safety really looks and feels like in practice. From recognising the early signals of unsafe environm…

Ep. 7 - AI: Risks & Opportunities (Pt. 1) | Capability Corner

Worried about AI stealing your job? ...or are you ignoring it until it goes away? This aversion might be blocking you from pathways to real improvements in workforce capability. Will Egan (CEO of Ausmed) joins Zoe, Michelle and Karen to outline the three phases of AI adoption: Risks, Opportunities…