A group of ByWard Market residents and business owners are calling on Mayor Sutcliffe to clean up the area. They have released a letter that broadly outlines those concerns, the root of which they allege have not been addressed by City Council. Details on that story are coming up in Hour 3. But first, we circle back to Friday’s massive service outage. How did it impact your daily chores? Kristy Cameron tackles today’s Question of the Day.