Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! How do you deal with negative customer reviews from genuine customers and fake profiles? What should you be looking at when an employee wants to buy into the business? Listen in to find out!

Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/ 

And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!

Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Our Q &amp; A edition. Rachael answers YOUR&nbsp;questions and offers tips and advice that will help your auto repair business grow! How do you deal with negative customer reviews from genuine customers and fake profiles? What should you be looking at when an employee wants to buy into the business? Listen in to find out!
Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - <a href="https://www.instagram.com/whisperingloudlypodcast/">https://www.instagram.com/whisperingloudlypodcast/</a>&nbsp;
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line &ldquo;Workshop Whispers&rdquo;, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors <a href="https://www.podium.com/au/">Podium</a>, and <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a>. Find out more about the Workshop Whisperer - <a href="https://workshopwhisperer.com/">https://workshopwhisperer.com/</a>

Tune in to tune up your auto repair shop! The Workshop Whisperer, Rachael Evans, is the number one business coach across Australia and New Zealand in the Auto Aftermarket. Listen as she shares the tips and strategies that will help make your business a success. Join in as she answers your questions and interviews some of the top minds of the automotive industry. And if you have any questions for Rachael, send them to admin@workshopwhisperer.com and she might answer them in an upcoming episode of Workshop Whispers!

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid.

Tune in to tune up your auto repair shop! The Workshop Whisperer, Rachael Evans, is the number one business coach across Australia and New Zealand in the Auto Aftermarket. Listen as she shares the tips and strategies that will help make your business a success. Join in as she answers your questions and interviews some of the top minds of the automotive industry. And if you have any questions for Rachael, send them to <a href="mailto:admin@workshopwhisperer.com">admin@workshopwhisperer.com</a> and she might answer them in an upcoming episode of Workshop Whispers!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, <a href="https://www.podium.com/au/">Podium</a>, Titanium Sponsor, <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a> and Diamond Sponsor <a href="https://www.ventavid.com/">Ventavid</a>.

Whispering Loudly

Workshop Whispers - Negative Customer Reviews

How do you become a better leader? Rach drives into becoming comfortable with the fact that you can't always have certainty regarding your decisions. Also, you've built an extraordinary culture and you're really proud of its but what do you do when you have someone's energy bringing the team down. Rach delves into some really great and also creative strategies to help you out with that. Also thinking of getting rid of a team member? How do you know when the time's right. Find out. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

How do you become a better leader? Rach drives into becoming comfortable with the fact that you can't always have certainty regarding your decisions. Also, you've built an extraordinary culture and you're really proud of its but what do you do when you have someone's energy bringing the team down. Rach delves into some really great and also creative strategies to help you out with that. Also thinking of getting rid of a team member? How do you know when the time's right. Find out.&nbsp;
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a>&nbsp;and Diamond Sponsor&nbsp;<a href="https://serviceprograms.com.au/ventavid/">Ventavid</a>. Find out more about the Workshop Whisperer -&nbsp;<a href="https://workshopwhisperer.com/">https://workshopwhisperer.com/</a>
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to&nbsp;<a href="https://www.workshopwhisperer.com/whisperingloudly">https://www.workshopwhisperer.com/whisperingloudly</a>&nbsp;to claim your free Workshop Success Session with the team.

How Do You Stop Bad Energy Spoiling Your Workplace Culture? 

Reputation starts in the workshop not online. Here we’re joined by AFL Star Logan Evens he shares his thoughts on lack of performance verses really showing up and how that bleeds through to your overall reputation.

Are you running your workshop to capacity and pushing staff too much or too little? Are you doing what you say you’re going to do for customers so they’re truly satisfied and happy with you as their mechanical expert? It all begins with you, it’s what happens behind the scenes which determines your reputation in the broader community.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

Reputation starts in the workshop not online. Here we&rsquo;re joined by AFL Star Logan Evens he shares his thoughts on lack of performance verses really showing up and how that bleeds through to your overall reputation.
Are you running your workshop to capacity and pushing staff too much or too little? Are you doing what you say you&rsquo;re going to do for customers so they&rsquo;re truly satisfied and happy with you as their mechanical expert? It all begins with you, it&rsquo;s what happens behind the scenes which determines your reputation in the broader community.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a>&nbsp;and Diamond Sponsor&nbsp;<a href="https://serviceprograms.com.au/ventavid/">Ventavid</a>. Find out more about the Workshop Whisperer -&nbsp;<a href="https://workshopwhisperer.com/">https://workshopwhisperer.com/</a>
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to&nbsp;<a href="https://www.workshopwhisperer.com/whisperingloudly">https://www.workshopwhisperer.com/whisperingloudly</a>&nbsp;to claim your free Workshop Success Session with the team.

Reputation Starts in the Workshop Not Online 

You want your service advisor to take charge and be loved and revered by customers and techs alike but what happens when they start taking licence handing out discounts and acting without authority? Rach weighs in. Also what about a booked out workshop with nothing left to spare? What do you do when things seem like they’re going well from the outside in but you’re not turning over the profit you want. Listen to how to rectify this problem.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

You want your service advisor to take charge and be loved and revered by customers and techs alike but what happens when they start taking licence handing out discounts and acting without authority? Rach weighs in. Also what about a booked out workshop with nothing left to spare? What do you do when things seem like they&rsquo;re going well from the outside in but you&rsquo;re not turning over the profit you want. Listen to how to rectify this problem.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a>&nbsp;and Diamond Sponsor&nbsp;<a href="https://serviceprograms.com.au/ventavid/">Ventavid</a>. Find out more about the Workshop Whisperer -&nbsp;<a href="https://workshopwhisperer.com/">https://workshopwhisperer.com/</a>
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to&nbsp;<a href="https://www.workshopwhisperer.com/whisperingloudly">https://www.workshopwhisperer.com/whisperingloudly</a>&nbsp;to claim your free Workshop Success Session with the team.

Workshop Whispers - Negative Customer Reviews

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