Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! How do you deal with negative customer reviews from genuine customers and fake profiles? What should you be looking at when an employee wants to buy into the business? Listen in to find out!

Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/ 

And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!

Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Our Q &amp; A edition. Rachael answers YOUR&nbsp;questions and offers tips and advice that will help your auto repair business grow! How do you deal with negative customer reviews from genuine customers and fake profiles? What should you be looking at when an employee wants to buy into the business? Listen in to find out!
Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - <a href="https://www.instagram.com/whisperingloudlypodcast/">https://www.instagram.com/whisperingloudlypodcast/</a>&nbsp;
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line &ldquo;Workshop Whispers&rdquo;, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors <a href="https://www.podium.com/au/">Podium</a>, and <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a>. Find out more about the Workshop Whisperer - <a href="https://workshopwhisperer.com/">https://workshopwhisperer.com/</a>

Tune in to tune up your auto repair shop! The Workshop Whisperer, Rachael Evans, is the number one business coach across Australia and New Zealand in the Auto Aftermarket. Listen as she shares the tips and strategies that will help make your business a success. Join in as she answers your questions and interviews some of the top minds of the automotive industry. And if you have any questions for Rachael, send them to admin@workshopwhisperer.com and she might answer them in an upcoming episode of Workshop Whispers!

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid.

Tune in to tune up your auto repair shop! The Workshop Whisperer, Rachael Evans, is the number one business coach across Australia and New Zealand in the Auto Aftermarket. Listen as she shares the tips and strategies that will help make your business a success. Join in as she answers your questions and interviews some of the top minds of the automotive industry. And if you have any questions for Rachael, send them to <a href="mailto:admin@workshopwhisperer.com">admin@workshopwhisperer.com</a> and she might answer them in an upcoming episode of Workshop Whispers!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, <a href="https://www.podium.com/au/">Podium</a>, Titanium Sponsor, <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a> and Diamond Sponsor <a href="https://www.ventavid.com/">Ventavid</a>.

Whispering Loudly

Workshop Whispers - Negative Customer Reviews

You're really sensitive about your business, it's often really close to your heart because you started it from day one and you're so closely tied to it but Rach has some advice about how your customers see your Auto Repair shop and it may surprise you. 

Are you a tad stretched financially? Would opening on a Saturday help things out? Listen to Rach's advice on this. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

You're really sensitive about your business, it's often really close to your heart because you started it from day one and you're so closely tied to it but Rach has some advice about how your customers see your Auto Repair shop and it may surprise you.&nbsp;
Are you a tad stretched financially? Would opening on a Saturday help things out? Listen to Rach's advice on this.&nbsp;
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor,&nbsp;<a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a>&nbsp;and Diamond Sponsor&nbsp;<a href="https://serviceprograms.com.au/ventavid/">Ventavid</a>. Find out more about the Workshop Whisperer -<a href="https://workshopwhisperer.com/">https://workshopwhisperer.com/</a>
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to&nbsp;<a href="https://www.workshopwhisperer.com/whisperingloudly">https://www.workshopwhisperer.com/whisperingloudly</a>&nbsp;to claim your free Workshop Success Session with the team.

Why You See Things Differently From Your Customers and Should You Open on a Saturday?

Here Rach dives into how to effectively make your customers fall in love with you so they come back time after time, no discounts required! Also an employee that is wildly productive but doesn't follow processes? What should you do about that? It can be a problem because their output is great but the entire team is seeing them work outside the systems laid out for the rest of the team so it's a bit of a pickle. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

Here Rach dives into how to effectively make your customers fall in love with you so they come back time after time, no discounts required! Also an employee that is wildly productive but doesn't follow processes? What should you do about that? It can be a problem because their output is great but the entire team is seeing them work outside the systems laid out for the rest of the team so it's a bit of a pickle.&nbsp;
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a>&nbsp;and Diamond Sponsor&nbsp;<a href="https://serviceprograms.com.au/ventavid/">Ventavid</a>. Find out more about the Workshop Whisperer -<a href="https://workshopwhisperer.com/">https://workshopwhisperer.com/</a>
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to&nbsp;<a href="https://www.workshopwhisperer.com/whisperingloudly">https://www.workshopwhisperer.com/whisperingloudly</a>&nbsp;to claim your free Workshop Success Session with the team.

Build Customer Loyalty, No Discounts Required 

Hiring a Service Advisor who is completely green isn’t the worst idea if they’re a great personality fit for the role. Rach takes you through the hoops. Also what happens when you're ready to move off the tools and you're worried it will impact the workshop and morale, discover effective strategies to ensure a smooth transition. 

Gain practical insights on recruitment, onboarding, and leadership to optimise your workshop operations.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

 

Hiring a Service Advisor who is completely green isn&rsquo;t the worst idea if they&rsquo;re a great personality fit for the role. Rach takes you through the hoops. Also what happens when you're ready to move off the tools and you're worried it will impact the workshop and morale, discover effective strategies to ensure a smooth transition.&nbsp;
Gain practical insights on recruitment, onboarding, and leadership to optimise your workshop operations.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a>&nbsp;and Diamond Sponsor&nbsp;<a href="https://serviceprograms.com.au/ventavid/">Ventavid</a>. Find out more about the Workshop Whisperer -&nbsp;<a href="https://workshopwhisperer.com/">https://workshopwhisperer.com/</a>
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to&nbsp;<a href="https://www.workshopwhisperer.com/whisperingloudly">https://www.workshopwhisperer.com/whisperingloudly</a>&nbsp;to claim your free Workshop Success Session with the team.
&nbsp;

Workshop Whispers - Negative Customer Reviews

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