Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! How do you deal with negative customer reviews from genuine customers and fake profiles? What should you be looking at when an employee wants to buy into the business? Listen in to find out!

Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/ 

And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!

Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Our Q &amp; A edition. Rachael answers YOUR&nbsp;questions and offers tips and advice that will help your auto repair business grow! How do you deal with negative customer reviews from genuine customers and fake profiles? What should you be looking at when an employee wants to buy into the business? Listen in to find out!
Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - <a href="https://www.instagram.com/whisperingloudlypodcast/">https://www.instagram.com/whisperingloudlypodcast/</a>&nbsp;
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line &ldquo;Workshop Whispers&rdquo;, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors <a href="https://www.podium.com/au/">Podium</a>, and <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a>. Find out more about the Workshop Whisperer - <a href="https://workshopwhisperer.com/">https://workshopwhisperer.com/</a>

Tune in to tune up your auto repair shop! The Workshop Whisperer, Rachael Evans, is the number one business coach across Australia and New Zealand in the Auto Aftermarket. Listen as she shares the tips and strategies that will help make your business a success. Join in as she answers your questions and interviews some of the top minds of the automotive industry. And if you have any questions for Rachael, send them to admin@workshopwhisperer.com and she might answer them in an upcoming episode of Workshop Whispers!

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid.

Tune in to tune up your auto repair shop! The Workshop Whisperer, Rachael Evans, is the number one business coach across Australia and New Zealand in the Auto Aftermarket. Listen as she shares the tips and strategies that will help make your business a success. Join in as she answers your questions and interviews some of the top minds of the automotive industry. And if you have any questions for Rachael, send them to <a href="mailto:admin@workshopwhisperer.com">admin@workshopwhisperer.com</a> and she might answer them in an upcoming episode of Workshop Whispers!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, <a href="https://www.podium.com/au/">Podium</a>, Titanium Sponsor, <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a> and Diamond Sponsor <a href="https://www.ventavid.com/">Ventavid</a>.

Whispering Loudly

Workshop Whispers - Negative Customer Reviews

You want your service advisor to take charge and be loved and revered by customers and techs alike but what happens when they start taking licence handing out discounts and acting without authority? Rach weighs in. Also what about a booked out workshop with nothing left to spare? What do you do when things seem like they’re going well from the outside in but you’re not turning over the profit you want. Listen to how to rectify this problem.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

You want your service advisor to take charge and be loved and revered by customers and techs alike but what happens when they start taking licence handing out discounts and acting without authority? Rach weighs in. Also what about a booked out workshop with nothing left to spare? What do you do when things seem like they&rsquo;re going well from the outside in but you&rsquo;re not turning over the profit you want. Listen to how to rectify this problem.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a>&nbsp;and Diamond Sponsor&nbsp;<a href="https://serviceprograms.com.au/ventavid/">Ventavid</a>. Find out more about the Workshop Whisperer -&nbsp;<a href="https://workshopwhisperer.com/">https://workshopwhisperer.com/</a>
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to&nbsp;<a href="https://www.workshopwhisperer.com/whisperingloudly">https://www.workshopwhisperer.com/whisperingloudly</a>&nbsp;to claim your free Workshop Success Session with the team.

When the Service Advisor Takes Charge 

"I'm Busy!" lots of people wear busyness like a badge of honour but it's not, it's a slow way to go broke. Tune in to discover how to transform your business mindset and achieve success without the chaos. It's a lesson in leadership, delegation, and finding balance.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

"I'm Busy!" lots of people wear busyness like a badge of honour but it's not, it's a slow way to go broke. Tune in to discover how to transform your business mindset and achieve success without the chaos. It's a lesson in leadership, delegation, and finding balance.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a>&nbsp;and Diamond Sponsor&nbsp;<a href="https://serviceprograms.com.au/ventavid/">Ventavid</a>. Find out more about the Workshop Whisperer -&nbsp;<a href="https://workshopwhisperer.com/">https://workshopwhisperer.com/</a>
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to&nbsp;<a href="https://www.workshopwhisperer.com/whisperingloudly">https://www.workshopwhisperer.com/whisperingloudly</a>&nbsp;to claim your free Workshop Success Session with the team.

Busyness: How Staying Busy Is the Slow Way to Go Broke

When you're recruiting you need to really make sure you're hiring someone with the right personality profile for the job it's not just about previous experience in fact you're better off to have someone with the right personality profile for the job rather than previous experience because they're ultimately going to a better fit for the role, enjoy it and achieve more for your bottom line. 

Don't just accept anyone into your vacant roles, make sure they're a perfect fit, the process might take a little longer but you'll thank yourself for it later on. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

When you're recruiting you need to really make sure you're hiring someone with the right personality profile for the job it's not just about previous experience in fact you're better off to have someone with the right personality profile for the job rather than previous experience because they're ultimately going to a better fit for the role, enjoy it and achieve more for your bottom line.&nbsp;
Don't just accept anyone into your vacant roles, make sure they're a perfect fit, the process might take a little longer but you'll thank yourself for it later on.&nbsp;
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor,&nbsp;<a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a>&nbsp;and Diamond Sponsor&nbsp;<a href="https://serviceprograms.com.au/ventavid/">Ventavid</a>. Find out more about the Workshop Whisperer -&nbsp;<a href="https://workshopwhisperer.com/">https://workshopwhisperer.com/</a>
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to&nbsp;<a href="https://www.workshopwhisperer.com/whisperingloudly">https://www.workshopwhisperer.com/whisperingloudly</a>&nbsp;to claim your free Workshop Success Session with the team.

Workshop Whispers - Negative Customer Reviews

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