What makes an aftermarket giant? Join Rachael as she chats with Anthony Hughes, General Manager of Marketing for Burson Trade, as they discuss what makes Burson so prolific in the Australian Auto Aftermarket, and how being there for your customers in times of crisis is what counts.

Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here. 

Proudly produced by Newcastle Podcast Station.

What makes an aftermarket giant? Join Rachael as she chats with Anthony Hughes, General Manager of Marketing for Burson Trade, as they discuss what makes Burson so prolific in the Australian Auto Aftermarket, and how being there for your customers in times of crisis is what counts.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer <a href="https://workshopwhisperer.com">here</a>.&nbsp;
Proudly produced by <a href="https://www.newcastlepodcaststation.com.au">Newcastle Podcast Station</a>.

Tune in to tune up your auto repair shop! The Workshop Whisperer, Rachael Evans, is the number one business coach across Australia and New Zealand in the Auto Aftermarket. Listen as she shares the tips and strategies that will help make your business a success. Join in as she answers your questions and interviews some of the top minds of the automotive industry. And if you have any questions for Rachael, send them to admin@workshopwhisperer.com and she might answer them in an upcoming episode of Workshop Whispers!

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid.

Tune in to tune up your auto repair shop! The Workshop Whisperer, Rachael Evans, is the number one business coach across Australia and New Zealand in the Auto Aftermarket. Listen as she shares the tips and strategies that will help make your business a success. Join in as she answers your questions and interviews some of the top minds of the automotive industry. And if you have any questions for Rachael, send them to <a href="mailto:admin@workshopwhisperer.com">admin@workshopwhisperer.com</a> and she might answer them in an upcoming episode of Workshop Whispers!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, <a href="https://www.podium.com/au/">Podium</a>, Titanium Sponsor, <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a> and Diamond Sponsor <a href="https://www.ventavid.com/">Ventavid</a>.

Whispering Loudly

Anthony Hughes from Burson Trade - What makes an aftermarket giant?

Ok stop it now, stop whinging about everything that's going wrong and getting others to say 'poor you' then doing nothing about your problems and just repeating the cycle. 

Misery loves company and people will sympathise or others will repeat it to you and tell you what you want to hear, don’t try harder or whatever you want to hear. 

Stop repeating the story and just be curious, how might my circumstances change if I looked at it differently. What about telling my story and then seeking advice. Another problem we want to avoid is being an "Askhole", asking a question but never taking the advice. And also don’t be scared to pay for advice from experts. Also after you go and seek counsel make sure you action it! 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

Ok stop it now, stop whinging about everything that's going wrong and getting others to say 'poor you' then doing nothing about your problems and just repeating the cycle.&nbsp;
Misery loves company and people will sympathise or others will repeat it to you and tell you what you want to hear, don&rsquo;t try harder or whatever you want to hear.&nbsp;
Stop repeating the story and just be curious, how might my circumstances change if I looked at it differently. What about telling my story and then seeking advice. Another problem we want to avoid is being an "Askhole", asking a question but never taking the advice. And also don&rsquo;t be scared to pay for advice from experts. Also after you go and seek counsel make sure you action it!&nbsp;
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor,&nbsp;<a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a>&nbsp;and Diamond Sponsor&nbsp;<a href="https://serviceprograms.com.au/ventavid/">Ventavid</a>. Find out more about the Workshop Whisperer -&nbsp;<a href="https://workshopwhisperer.com/">https://workshopwhisperer.com/</a>
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to&nbsp;<a href="https://www.workshopwhisperer.com/whisperingloudly">https://www.workshopwhisperer.com/whisperingloudly</a>&nbsp;to claim your free Workshop Success Session with the team.

No One Cares About Your Excuses, Fix It Anyway

Pressure is a privilege the better you get at whatever you do the bigger problems you’ll be asked to solve running a workshop or running out to 90 000 people like AFL Star Logan Evens does. Logan points to the fact that you must have self belief and Dean emphasis that you really need to have a scoreboard to make it count. Logan said without the scoreboard he wouldn’t have performed that well and Dean says the same goes for being a Workshop Owner. Also to even start you need to know as Rach often says where you actually are on the scoreboard and how you’re performing to get better too. When you don’t know where you are you don’t know if you’re failing or winning and you miss out on the elation you feel when you kick a goal either as an AFL Star or as a business owner. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

Pressure is a privilege the better you get at whatever you do the bigger problems you&rsquo;ll be asked to solve running a workshop or running out to 90 000 people like AFL Star Logan Evens does. Logan points to the fact that you must have self belief and Dean emphasis that you really need to have a scoreboard to make it count. Logan said without the scoreboard he wouldn&rsquo;t have performed that well and Dean says the same goes for being a Workshop Owner. Also to even start you need to know as Rach often says where you actually are on the scoreboard and how you&rsquo;re performing to get better too. When you don&rsquo;t know where you are you don&rsquo;t know if you&rsquo;re failing or winning and you miss out on the elation you feel when you kick a goal either as an AFL Star or as a business owner.&nbsp;
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a>&nbsp;and Diamond Sponsor&nbsp;<a href="https://serviceprograms.com.au/ventavid/">Ventavid</a>. Find out more about the Workshop Whisperer -&nbsp;<a href="https://workshopwhisperer.com/">https://workshopwhisperer.com/</a>
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to&nbsp;<a href="https://www.workshopwhisperer.com/whisperingloudly">https://www.workshopwhisperer.com/whisperingloudly</a>&nbsp;to claim your free Workshop Success Session with the team.

Pressure Proof Leadership - How to Stay Calm When Everything's on Fire 

How do you become a better leader? Rach drives into becoming comfortable with the fact that you can't always have certainty regarding your decisions. Also, you've built an extraordinary culture and you're really proud of its but what do you do when you have someone's energy bringing the team down. Rach delves into some really great and also creative strategies to help you out with that. Also thinking of getting rid of a team member? How do you know when the time's right. Find out. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

How do you become a better leader? Rach drives into becoming comfortable with the fact that you can't always have certainty regarding your decisions. Also, you've built an extraordinary culture and you're really proud of its but what do you do when you have someone's energy bringing the team down. Rach delves into some really great and also creative strategies to help you out with that. Also thinking of getting rid of a team member? How do you know when the time's right. Find out.&nbsp;
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a>&nbsp;and Diamond Sponsor&nbsp;<a href="https://serviceprograms.com.au/ventavid/">Ventavid</a>. Find out more about the Workshop Whisperer -&nbsp;<a href="https://workshopwhisperer.com/">https://workshopwhisperer.com/</a>
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to&nbsp;<a href="https://www.workshopwhisperer.com/whisperingloudly">https://www.workshopwhisperer.com/whisperingloudly</a>&nbsp;to claim your free Workshop Success Session with the team.

Anthony Hughes from Burson Trade - What makes an aftermarket giant?

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