Tune in to tune up your auto repair shop! The Workshop Whisperer, Rachael Evans, is the number one business coach across Australia and New Zealand in the Auto Aftermarket. Listen as she shares the tips and strategies that will help make your business a success. Join in as she answers your questions and interviews some of the top minds of the automotive industry. And if you have any questions for Rachael, send them to admin@workshopwhisperer.com and she might answer them in an upcoming episode of Workshop Whispers!

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid.

Tune in to tune up your auto repair shop! The Workshop Whisperer, Rachael Evans, is the number one business coach across Australia and New Zealand in the Auto Aftermarket. Listen as she shares the tips and strategies that will help make your business a success. Join in as she answers your questions and interviews some of the top minds of the automotive industry. And if you have any questions for Rachael, send them to <a href="mailto:admin@workshopwhisperer.com">admin@workshopwhisperer.com</a> and she might answer them in an upcoming episode of Workshop Whispers!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, <a href="https://www.podium.com/au/">Podium</a>, Titanium Sponsor, <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a> and Diamond Sponsor <a href="https://www.ventavid.com/">Ventavid</a>.

Whispering Loudly

Pull your finger and pay your tax bill

Here, Rachel discusses essential strategies for Auto Repair Shop Owners, focusing on pricing, managing costs, and effective communication with customers. She emphasises the importance of setting fair prices that ensure profitability, the need for regular price adjustments, and how to communicate these changes to long-term customers without causing concern. We also dive into the significance of understanding profit margins and the value of the essential services you’re providing to your customers.

Takeaways
The only pricing strategy you should be looking at is the one that ensures your profitability.
You should be increasing your labor rate yearly due to rising costs.
If you're pricing based on competitors, you risk going broke.
Sales with good margins will outrun most problems.
Communicate price increases simply and directly to customers.
Understanding your profit margins is crucial for business health.
Re-educating customers on value can help with price sensitivity.
Balance in pricing and service quality is essential.
Regularly review your business expenses to align with income.
Trust from customers can ease the communication of price changes.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

Here, Rachel discusses essential strategies for Auto Repair Shop Owners, focusing on pricing, managing costs, and effective communication with customers. She emphasises the importance of setting fair prices that ensure profitability, the need for regular price adjustments, and how to communicate these changes to long-term customers without causing concern. We also dive into the significance of understanding profit margins and the value of the essential services you’re providing to your customers.
Takeaways
<ul>
<li>The only pricing strategy you should be looking at is the one that ensures your profitability.</li>
<li>You should be increasing your labor rate yearly due to rising costs.</li>
<li>If you're pricing based on competitors, you risk going broke.</li>
<li>Sales with good margins will outrun most problems.</li>
<li>Communicate price increases simply and directly to customers.</li>
<li>Understanding your profit margins is crucial for business health.</li>
<li>Re-educating customers on value can help with price sensitivity.</li>
<li>Balance in pricing and service quality is essential.</li>
<li>Regularly review your business expenses to align with income.</li>
<li>Trust from customers can ease the communication of price changes.</li>
</ul>
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a> and Diamond Sponsor <a href="https://serviceprograms.com.au/ventavid/">Ventavid</a>. Find out more about the Workshop Whisperer - <a href="https://workshopwhisperer.com/">https://workshopwhisperer.com/</a>
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to <a href="https://www.workshopwhisperer.com/whisperingloudly">https://www.workshopwhisperer.com/whisperingloudly</a> to claim your free Workshop Success Session with the team.

Setting Fair Pricing

In this episode of Whispering Loudly, Melanie Sargeant and Rachel Evans discuss the importance of embracing chaos in the automotive repair business, especially during challenging economic times. They emphasize the need for auto repair shop owners to make logical decisions based on data rather than fear, and to maintain their systems and processes to ensure business success. The conversation highlights the significance of car servicing as a necessity rather than a luxury, and encourages listeners to take action despite external pressures.

Takeaways
Embrace chaos as a part of business.
Make decisions based on data, not fear.
Car servicing is essential for long-term savings.
Follow established systems for success.
Don't procrastinate in decision-making.
Economic challenges can impact customer behavior.
Maintain a logical mindset during tough times.
The work will eventually come back.
Understand the importance of profit margins.
Take action to ensure business continuity.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

In this episode of Whispering Loudly, Melanie Sargeant and Rachel Evans discuss the importance of embracing chaos in the automotive repair business, especially during challenging economic times. They emphasize the need for auto repair shop owners to make logical decisions based on data rather than fear, and to maintain their systems and processes to ensure business success. The conversation highlights the significance of car servicing as a necessity rather than a luxury, and encourages listeners to take action despite external pressures.
Takeaways
<ul>
<li>Embrace chaos as a part of business.</li>
<li>Make decisions based on data, not fear.</li>
<li>Car servicing is essential for long-term savings.</li>
<li>Follow established systems for success.</li>
<li>Don't procrastinate in decision-making.</li>
<li>Economic challenges can impact customer behavior.</li>
<li>Maintain a logical mindset during tough times.</li>
<li>The work will eventually come back.</li>
<li>Understand the importance of profit margins.</li>
<li>Take action to ensure business continuity.</li>
</ul>
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a> and Diamond Sponsor <a href="https://serviceprograms.com.au/ventavid/">Ventavid</a>. Find out more about the Workshop Whisperer - <a href="https://workshopwhisperer.com/">https://workshopwhisperer.com/</a>
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to <a href="https://www.workshopwhisperer.com/whisperingloudly">https://www.workshopwhisperer.com/whisperingloudly</a> to claim your free Workshop Success Session with the team.

 Embrace the Chaos and Lead with Confidence

In this conversation, the hosts discuss the psychology of leadership, particularly in high-stress situations. They emphasize the importance of remaining calm and effective as a leader, the role of awareness and adaptability, and the significance of empowering team members to handle stressful moments. Techniques such as breathing exercises are suggested to manage stress effectively.

Takeaways
Support in relationships is crucial for personal growth.
Leadership involves guiding others to safety and certainty.
Stress is a necessary part of life and leadership.
Awareness of emotional states can prevent irrational decisions.
Adaptability is essential in high-pressure situations.
Empowering team members can lead to better problem-solving.
Breathing techniques can help manage stress effectively.
Trusting your team reduces the burden on leaders.
High-stress situations can be learning opportunities.
Effective leadership requires both emotional intelligence and logic.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

In this conversation, the hosts discuss the psychology of leadership, particularly in high-stress situations. They emphasize the importance of remaining calm and effective as a leader, the role of awareness and adaptability, and the significance of empowering team members to handle stressful moments. Techniques such as breathing exercises are suggested to manage stress effectively.
Takeaways
<ul>
<li>Support in relationships is crucial for personal growth.</li>
<li>Leadership involves guiding others to safety and certainty.</li>
<li>Stress is a necessary part of life and leadership.</li>
<li>Awareness of emotional states can prevent irrational decisions.</li>
<li>Adaptability is essential in high-pressure situations.</li>
<li>Empowering team members can lead to better problem-solving.</li>
<li>Breathing techniques can help manage stress effectively.</li>
<li>Trusting your team reduces the burden on leaders.</li>
<li>High-stress situations can be learning opportunities.</li>
<li>Effective leadership requires both emotional intelligence and logic.</li>
</ul>
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a> and Diamond Sponsor <a href="https://serviceprograms.com.au/ventavid/">Ventavid</a>. Find out more about the Workshop Whisperer - <a href="https://workshopwhisperer.com/">https://workshopwhisperer.com/</a>
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to <a href="https://www.workshopwhisperer.com/whisperingloudly">https://www.workshopwhisperer.com/whisperingloudly</a> to claim your free Workshop Success Session with the team.

Pull your finger and pay your tax bill

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