Sometimes the customers can put it over us, we’re busy, we want our business to succeed and we don’t under any circumstances want to lose any customers however there is some behaviour you must not tolerate from customers because it’s actually hurting your business. 

Here we examine why you should never allow vehicles to leave your workshop without payment and what you can do to prevent it. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.