Running your workshop can be hectic for the owner and staff. Customers are demanding, staff politics can cause dramas, scheduling changes last minute can put extra stress on staff too. Here Rachel dives into strategy behind keeping your team happy and keeping them motivated whilst encouraging them to work at their optimum efficiency.

Takeaways

• Health and wellness are crucial for long-term success.
• Busy shops can maintain high morale with proper scheduling.
• Leadership plays a key role in managing shop workload.
• Transparency in performance metrics can reduce jealousy among staff.
• High performers should be recognised without lowering standards for others and effective communication is vital for team cohesion.
• Creating a supportive culture can enhance employee satisfaction.
• Regular check-ins can help address morale issues proactively.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.