What happens when collections become tougher than sales? In this episode, Jeff Baker—owner of Car City and chairman of the NIADA Buy Here Pay Here commission—shares how his nine-location dealership thrives with a lease-here, pay-here model. From navigating inflationary pressures to tackling compliance and regulatory challenges, Baker offers candid insights on collections, customer relationships, and the future of the industry. Plus, hear how dealer panels and national conferences spark million-dollar ideas.

usedcarnews.com

Chapters

00:00 Welcome & Industry Headlines
01:00 Guest Introduction: Jeff Baker of Car City
02:30 Car City’s Lease Here Pay Here Model
04:55 Why Leasing Beats Buy Here Pay Here in Michigan
07:00 Collections Challenges & Inflationary Pressures
09:15 Sales Growth vs. Collections Reality
11:00 Compliance, Starter Interrupts & Bankruptcy Advantages
13:00 The Return of the NIADA Buy Here Pay Here Commission
15:30 Dealer Panels & Million-Dollar Ideas from Conferences
18:00 Planning Ahead: Tax Season & 2026 Outlook
20:30 Hiring Skilled Technicians & Collection Staff
22:00 Interest Rates & Subprime Lending Cycles
24:00 Commission Agenda & Proactive Industry Strategy
26:30 NIADA Denver Conference Preview
28:00 Final Thoughts & Dealer Call to Action
29:30 Closing Remarks & Subscription Info

What happens when collections become tougher than sales? In this episode, Jeff Baker&mdash;owner of Car City and chairman of the NIADA Buy Here Pay Here commission&mdash;shares how his nine-location dealership thrives with a lease-here, pay-here model. From navigating inflationary pressures to tackling compliance and regulatory challenges, Baker offers candid insights on collections, customer relationships, and the future of the industry. Plus, hear how dealer panels and national conferences spark million-dollar ideas.
<a href="https://usedcarnews.com/">usedcarnews.com</a>
Chapters
00:00 Welcome &amp; Industry Headlines 01:00 Guest Introduction: Jeff Baker of Car City 02:30 Car City&rsquo;s Lease Here Pay Here Model 04:55 Why Leasing Beats Buy Here Pay Here in Michigan 07:00 Collections Challenges &amp; Inflationary Pressures 09:15 Sales Growth vs. Collections Reality 11:00 Compliance, Starter Interrupts &amp; Bankruptcy Advantages 13:00 The Return of the NIADA Buy Here Pay Here Commission 15:30 Dealer Panels &amp; Million-Dollar Ideas from Conferences 18:00 Planning Ahead: Tax Season &amp; 2026 Outlook 20:30 Hiring Skilled Technicians &amp; Collection Staff 22:00 Interest Rates &amp; Subprime Lending Cycles 24:00 Commission Agenda &amp; Proactive Industry Strategy 26:30 NIADA Denver Conference Preview 28:00 Final Thoughts &amp; Dealer Call to Action 29:30 Closing Remarks &amp; Subscription Info

Inside NIADA: Jeff Baker on Compliance, Collections & the Future

Could this be the biggest tax season since COVID? Industry veteran Bill Neylon of Taxmax reveals game-changing tax law updates that could flood the market with massive refunds—up to $20,000 per customer. Learn how dealers can capitalize early, overcome inventory and recon challenges, and prepare for a fast-moving season. From tips and overtime exemptions to refund advances and strategic consulting, this episode is packed with insights to help independent and Buy Here Pay Here dealers thrive. Don’t miss the secrets that could transform your Q1 sales strategy.

usedcarnews.com

Chapters

00:00 Welcome & Industry Headlines
01:45 Interview Kickoff: Bill Nealon of Taxmax
03:10 Tax Law Changes That Could Reshape Refunds
06:30 The Untold Payroll Tax Secret
08:45 Government Shutdown & IRS Delays
10:50 Refund Advance Strategy for Dealers
12:30 The Three Phases of Tax Season Sales
14:20 Inventory & Recon Challenges for Dealers
17:00 Planning for Tax Season Success
19:30 Interest Rates & Economic Impact
21:00 Deleveraging Strategies for Dealers
23:15 Structuring Better Deals with Refund Insights
25:00 Taxmax’s Four-Part Dealer Program
27:30 Fourth Quarter Program & Collection Tactics
30:00 New Consulting Groups for Dealers
32:45 Final Thoughts & Dealer Call to Action
34:30 Upcoming Conferences & Events
36:45 Closing Remarks & How to Connect

Could this be the biggest tax season since COVID? Industry veteran Bill Neylon of Taxmax reveals game-changing tax law updates that could flood the market with massive refunds&mdash;up to $20,000 per customer. Learn how dealers can capitalize early, overcome inventory and recon challenges, and prepare for a fast-moving season. From tips and overtime exemptions to refund advances and strategic consulting, this episode is packed with insights to help independent and Buy Here Pay Here dealers thrive. Don&rsquo;t miss the secrets that could transform your Q1 sales strategy.
<a href="https://usedcarnews.com/">usedcarnews.com</a>
Chapters
00:00 Welcome &amp; Industry Headlines 01:45 Interview Kickoff: Bill Nealon of Taxmax 03:10 Tax Law Changes That Could Reshape Refunds 06:30 The Untold Payroll Tax Secret 08:45 Government Shutdown &amp; IRS Delays 10:50 Refund Advance Strategy for Dealers 12:30 The Three Phases of Tax Season Sales 14:20 Inventory &amp; Recon Challenges for Dealers 17:00 Planning for Tax Season Success 19:30 Interest Rates &amp; Economic Impact 21:00 Deleveraging Strategies for Dealers 23:15 Structuring Better Deals with Refund Insights 25:00 Taxmax&rsquo;s Four-Part Dealer Program 27:30 Fourth Quarter Program &amp; Collection Tactics 30:00 New Consulting Groups for Dealers 32:45 Final Thoughts &amp; Dealer Call to Action 34:30 Upcoming Conferences &amp; Events 36:45 Closing Remarks &amp; How to Connect

The $20K Tax Refund Wave: Are You Ready? | Bill Neylon - President and CEO of Tax Max

What happens when the used car industry’s biggest names gather in Kansas City? You get stories, insights, and surprises from the NAAA World Remarketing Convention. Host Jeff Belant recaps standout moments—from Pierre Pons’ Hall of Fame speech to the rise of digital auctions and a candid chat with NFL legend Ndamukong Suh. Hear about industry pioneers, AI breakthroughs, and the future of remarketing—all in one packed episode.

usedcarnews.com

Chapters

00:00 Introduction to the Used Car News Podcast
00:57 Highlights from the National Auto Auction Association Convention
02:52 Awards and Recognitions in the Auto Auction Industry
08:06 Market Trends and Dealer Sentiment
11:44 Insights from Industry Leaders and Economists
14:07 The Role of AI in the Auto Auction Industry
15:35 A Conversation with NFL Star Ndamukong Suh
17:57 Future Events and Educational Opportunities in the Industry

What happens when the used car industry&rsquo;s biggest names gather in Kansas City? You get stories, insights, and surprises from the NAAA World Remarketing Convention. Host Jeff Belant recaps standout moments&mdash;from Pierre Pons&rsquo; Hall of Fame speech to the rise of digital auctions and a candid chat with NFL legend Ndamukong Suh. Hear about industry pioneers, AI breakthroughs, and the future of remarketing&mdash;all in one packed episode.
<a href="https://usedcarnews.com/">usedcarnews.com</a>
Chapters
00:00 Introduction to the Used Car News Podcast 00:57 Highlights from the National Auto Auction Association Convention 02:52 Awards and Recognitions in the Auto Auction Industry 08:06 Market Trends and Dealer Sentiment 11:44 Insights from Industry Leaders and Economists 14:07 The Role of AI in the Auto Auction Industry 15:35 A Conversation with NFL Star Ndamukong Suh 17:57 Future Events and Educational Opportunities in the Industry

Barbecue, Business, and Big Moves in KC | Inside the Auction World: Legends, Tech, and Suh | Used Car Giants and Game-Changers Unite

What happens when independent car dealers storm Capitol Hill? In this episode, NIADA’s Patrick O’Brien shares insider insights on the upcoming National Policy Conference, where dealers advocate for their businesses in Washington. From regulatory reform to catalytic converter theft, we explore how policy impacts the used car industry. Plus, hear how social media, fintech innovation, and community outreach are reshaping the dealer landscape. Whether you're a veteran dealer or new to the game, this episode is packed with practical takeaways and powerful stories.

usedcarnews.com

Chapters

00:00 Introduction to the Used Car News Podcast
00:55 NIADA National Policy Conference Overview
02:46 Patrick O'Brien's Background and Experience
06:46 The Importance of Dealer Advocacy
11:49 Compliance and Education for Dealers
16:36 Preparing for the National Policy Conference
20:44 Advocacy at the State Level
24:42 Day on the Hill: Engaging with Legislators
29:52 Key Legislative Issues for Dealers

What happens when independent car dealers storm Capitol Hill?&nbsp;In this episode, NIADA&rsquo;s Patrick O&rsquo;Brien shares insider insights on the upcoming National Policy Conference, where dealers advocate for their businesses in Washington. From regulatory reform to catalytic converter theft, we explore how policy impacts the used car industry. Plus, hear how social media, fintech innovation, and community outreach are reshaping the dealer landscape. Whether you're a veteran dealer or new to the game, this episode is packed with practical takeaways and powerful stories.
<a href="https://usedcarnews.com/">usedcarnews.com</a>
Chapters
00:00 Introduction to the Used Car News Podcast 00:55 NIADA National Policy Conference Overview 02:46 Patrick O'Brien's Background and Experience 06:46 The Importance of Dealer Advocacy 11:49 Compliance and Education for Dealers 16:36 Preparing for the National Policy Conference 20:44 Advocacy at the State Level 24:42 Day on the Hill: Engaging with Legislators 29:52 Key Legislative Issues for Dealers

Capitol Hill Meets the Used Car Industry: Dealers Take Charge

What does it take to become the National Quality Dealer of the Year? In this episode, Jack Carter of Turn & Burn Motors shares his unexpected journey from humble beginnings to national recognition at the 2025 NIADA Convention. Hear how community impact, strong underwriting, and a passion for the car business shaped his success. Plus, insights from industry leaders on team culture, market trends, and why giving back matters more than ever.

usedcarnews.com

Chapters

00:00 Introduction to the Used Car News Podcast
00:58 Jack Carter: National Quality Dealer of the Year
07:05 The Buy Here, Pay Here Model
13:00 Community Involvement and Recognition
19:01 The Importance of Industry Associations

What does it take to become the National Quality Dealer of the Year? In this episode, Jack Carter of Turn &amp; Burn Motors shares his unexpected journey from humble beginnings to national recognition at the 2025 NIADA Convention. Hear how community impact, strong underwriting, and a passion for the car business shaped his success. Plus, insights from industry leaders on team culture, market trends, and why giving back matters more than ever.
<a href="https://usedcarnews.com/">usedcarnews.com</a>
Chapters 00:00 Introduction to the Used Car News Podcast 00:58 Jack Carter: National Quality Dealer of the Year 07:05 The Buy Here, Pay Here Model 13:00 Community Involvement and Recognition 19:01 The Importance of Industry Associations

From the Lot to the Limelight: Jack Carter’s Road to National Dealer of the Year

In this episode of the Used Car News podcast, host Jeffrey Belant discusses the latest trends in automotive finance with Melinda Zabritski from Experian Automotive. They explore the shifting dynamics in auto financing, including the growing market share of banks, the decline in financing for used vehicles, and the impact of franchise versus independent dealers. The conversation also touches on credit score trends, innovative strategies for independent dealers, legislative changes affecting auto sales, leasing trends, and delinquency rates. The episode concludes with insights into the future of automotive financing, particularly in relation to electric vehicles (EVs).

June's Magazine

Chapters

00:00 Introduction to Automotive Finance Trends
01:45 Market Share Dynamics in Auto Financing
04:15 Financing Trends in Used Vehicles
06:11 Impact of Franchise vs. Independent Dealers
08:13 Shifts in Lender Preferences
09:43 Credit Score Trends and Their Implications
10:41 Innovative Strategies for Independent Dealers
12:25 Legislative Changes Affecting Auto Sales
13:23 Leasing Trends and EV Impact
18:21 Delinquency Rates and Economic Factors
20:49 Future Outlook for Automotive Financing

In this episode of the Used Car News podcast, host Jeffrey Belant discusses the latest trends in automotive finance with Melinda Zabritski from Experian Automotive. They explore the shifting dynamics in auto financing, including the growing market share of banks, the decline in financing for used vehicles, and the impact of franchise versus independent dealers. The conversation also touches on credit score trends, innovative strategies for independent dealers, legislative changes affecting auto sales, leasing trends, and delinquency rates. The episode concludes with insights into the future of automotive financing, particularly in relation to electric vehicles (EVs).
<a href="https://issuu.com/usedcarnews/docs/used_car_news_june_23_2025">June's Magazine</a>
Chapters
00:00 Introduction to Automotive Finance Trends 01:45 Market Share Dynamics in Auto Financing 04:15 Financing Trends in Used Vehicles 06:11 Impact of Franchise vs. Independent Dealers 08:13 Shifts in Lender Preferences 09:43 Credit Score Trends and Their Implications 10:41 Innovative Strategies for Independent Dealers 12:25 Legislative Changes Affecting Auto Sales 13:23 Leasing Trends and EV Impact 18:21 Delinquency Rates and Economic Factors 20:49 Future Outlook for Automotive Financing

Navigating the Shifts in Automotive Finance with Melinda Zabritski

In this episode of the Used Car News Podcast, host Jeffrey Belant discusses the evolving landscape of automotive logistics with Laney Sibble and Eric Schwartz from Central Dispatch. They explore the impact of digitization on the industry, emphasizing the importance of transparency and simplicity in vehicle transport. The conversation also addresses current inventory trends, challenges in logistics, and the growing issue of fraud within the automotive sector. Looking ahead, they share insights on future trends and the commitment to enhancing the vehicle transport process for dealers.

May's Issue

Chapters

00:00 Introduction to Used Car News Podcast
00:58 Digitization in Automotive Logistics
04:02 Transparency and Simplicity in Vehicle Transport
07:58 Addressing Inventory Trends and Challenges
12:00 Combating Fraud in the Automotive Industry
24:03 Future Trends in Vehicle Transport and Logistics

In this episode of the Used Car News Podcast, host Jeffrey Belant discusses the evolving landscape of automotive logistics with Laney Sibble and Eric Schwartz from Central Dispatch. They explore the impact of digitization on the industry, emphasizing the importance of transparency and simplicity in vehicle transport. The conversation also addresses current inventory trends, challenges in logistics, and the growing issue of fraud within the automotive sector. Looking ahead, they share insights on future trends and the commitment to enhancing the vehicle transport process for dealers.
<a href="https://issuu.com/usedcarnews/docs/used_car_news_may_12_2025">May's Issue</a>
Chapters
00:00 Introduction to Used Car News Podcast 00:58 Digitization in Automotive Logistics 04:02 Transparency and Simplicity in Vehicle Transport 07:58 Addressing Inventory Trends and Challenges 12:00 Combating Fraud in the Automotive Industry 24:03 Future Trends in Vehicle Transport and Logistics

Lainey Sibble and Eric Schwartz from Central Dispatch

In this episode of the Used Car News Podcast, host Jeff Bellant interviews Jake Frank, CEO and founder of Passtime, discussing the evolution of the company and its innovative technologies in the automotive industry. They explore the origins of the starter interrupter device, the impact of GPS technology on collections, the introduction of wireless technology, and the regulatory challenges faced by the industry. The conversation highlights the importance of these technologies in improving collections, enhancing customer experience, and navigating the evolving landscape of automotive regulations.

April Episode

Chapters

00:00 Introduction to Pastime and Its Evolution
09:58 The Impact of GPS Technology on Collections
19:51 Wireless Technology and Its Applications
30:02 Regulatory Challenges and Industry Insights

In this episode of the Used Car News Podcast, host Jeff Bellant interviews Jake Frank, CEO and founder of Passtime, discussing the evolution of the company and its innovative technologies in the automotive industry. They explore the origins of the starter interrupter device, the impact of GPS technology on collections, the introduction of wireless technology, and the regulatory challenges faced by the industry. The conversation highlights the importance of these technologies in improving collections, enhancing customer experience, and navigating the evolving landscape of automotive regulations.
<a href="https://issuu.com/usedcarnews/docs/used_car_news_4_14_25?fr=xKAE9_zMzMw">April Episode</a>
Chapters
00:00 Introduction to Pastime and Its Evolution 09:58 The Impact of GPS Technology on Collections 19:51 Wireless Technology and Its Applications 30:02 Regulatory Challenges and Industry Insights

Jake Frank - CEO and founder of Passtime

In this episode of the Used Car News Podcast, host Jeffrey Belant speaks with Aaron Hancock, Director of Product Management at Leadventure. They discuss the evolving landscape of digital dealerships, the importance of understanding modern car buyers, and the challenges dealers face in maintaining compliance and inventory. Hancock emphasizes the need for dealers to adapt to the digital world while still focusing on building relationships with customers. The conversation also touches on market trends, legislative updates, and the significance of enhancing the digital presence of dealerships.

Download this months episode here.

Chapters

00:00 Introduction to Used Car News Podcast
02:49 The Evolution of Digital Dealerships
05:50 Understanding DMS and Its Impact
09:13 Dealer Challenges and Efficiency Solutions
11:49 Market Trends and Legislative Updates
14:52 Enhancing Digital Presence for Dealers
17:51 Navigating Compliance and Economic Challenges
20:56 Building Relationships in the Car Sales Industry

In this episode of the Used Car News Podcast, host Jeffrey Belant speaks with Aaron Hancock, Director of Product Management at Leadventure. They discuss the evolving landscape of digital dealerships, the importance of understanding modern car buyers, and the challenges dealers face in maintaining compliance and inventory. Hancock emphasizes the need for dealers to adapt to the digital world while still focusing on building relationships with customers. The conversation also touches on market trends, legislative updates, and the significance of enhancing the digital presence of dealerships.
Download this months episode <a href="https://issuu.com/usedcarnews/docs/used_car_news_march_17_2025">here</a>.
Chapters
00:00 Introduction to Used Car News Podcast 02:49 The Evolution of Digital Dealerships 05:50 Understanding DMS and Its Impact 09:13 Dealer Challenges and Efficiency Solutions 11:49 Market Trends and Legislative Updates 14:52 Enhancing Digital Presence for Dealers 17:51 Navigating Compliance and Economic Challenges 20:56 Building Relationships in the Car Sales Industry

Navigating the Digital Shift in Car Dealerships with Aaron Hancock

The conversation delves into the evolving landscape of the electric vehicle (EV) market, focusing on trends in financing, consumer behavior, and future outlooks. Melinda Zabritski from Experian Automotive discusses the significant growth in EV adoption, the impact of leasing on consumer choices, and the changing credit profiles of EV buyers. The discussion also highlights the challenges and opportunities within the automotive finance sector as it adapts to the increasing presence of EVs.

Download this months episode here.

Chapters

00:00 Introduction to the EV Market and Trends
09:54 Financing and Purchase Patterns of EVs
19:55 Consumer Behavior and Credit Trends in EV Purchases
30:00 Future Outlook for EVs and Market Dynamics

The conversation delves into the evolving landscape of the electric vehicle (EV) market, focusing on trends in financing, consumer behavior, and future outlooks. Melinda Zabritski from Experian Automotive discusses the significant growth in EV adoption, the impact of leasing on consumer choices, and the changing credit profiles of EV buyers. The discussion also highlights the challenges and opportunities within the automotive finance sector as it adapts to the increasing presence of EVs.
Download this months episode <a href="https://issuu.com/usedcarnews/docs/used_car_news_2_17_2025">here</a>.
Chapters
00:00 Introduction to the EV Market and Trends 09:54 Financing and Purchase Patterns of EVs 19:55 Consumer Behavior and Credit Trends in EV Purchases 30:00 Future Outlook for EVs and Market Dynamics

Consumer Insights on EV Purchases with Melinda Zabritski

Fast and reliable news car dealers can rely on for an evolving industry.

As the first podcast devoted solely to the used car industry Used Car News will gather all the news, feature stories, data, studies, statistics and surveys together under one roof and make sense of them for you. To our advertisers, we provide an inexpensive advertising medium so even the smallest advertiser can afford to promote its products. Used Car News provides a targeted advertising medium aimed at independent used car dealers, wholesalers, buyers and new-car dealers who are at the heart of our industry.

https://usedcarnews.com/

Fast and reliable news car dealers can rely on for an evolving industry.
As the first podcast devoted solely to the used car industry Used Car News will gather all the news, feature stories, data, studies, statistics and surveys together under one roof and make sense of them for you. To our advertisers, we provide an inexpensive advertising medium so even the smallest advertiser can afford to promote its products. Used Car News provides a targeted advertising medium aimed at independent used car dealers, wholesalers, buyers and new-car dealers who are at the heart of our industry.
<a href="https://usedcarnews.com/">https://usedcarnews.com/</a>

Used Car News - Fast and reliable news car dealers can rely on for an evolving industry.

Used Car News

Fast and reliable news car dealers can rely on for an evolving industry.



For more information visit https://usedcarnews.com/

This podcast is produced by BG Podcast Network. 

Fast and reliable news car dealers can rely on for an evolving industry.
 
For more information visit <a href="https://usedcarnews.com/">https://usedcarnews.com/</a>
This podcast is produced by BG Podcast Network.

Used Car News

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