HR mistakes don't always look like mistakes; sometimes they look like efficiency. Nicole sits down with Kristy-Lee Billett, CEO of People Powered Business and founder of People Powered HR, who brings 20 years of experience helping small businesses build great teams without the chaos, the confusion, or the crippling contracts. Together they unpack the growing risk of using AI for people management, why ChatGPT confidently quoting fictional legislation is more common than anyone wants to admit, where AI can genuinely help in your business, and what tradie business owners are quietly getting wrong with employment contracts, award compliance, and conditions of employment, often without realising it until it's too late.