Travel insurance is an important product for travel advisors and travelers alike, but it’s also an undeniably complex one. How should travel advisors position this product to clients? What insurance provider should they use? How do they parse through complicated plans? Find out the answers to those questions and more in this week’s episode, the first in a two-part series on travel insurance featuring Richard Aquino, vice president and head of sales for Allianz Partners.

This episode is sponsored by Air France-KLM. 

Further resources:

Allianz Advantage, Allianz’s website for travel advisors 

Mentioned on this episode:
Travel Weekly’s Legal Briefs, a column by industry attorney Mark Pestronk
Trade Secrets’ season one episodes on travel insurance, part one and part two

Thanks to our friends at Cruise Planners for helping solicit questions for this season of Trade Secrets! https://www.cruiseplannersfranchise.com/

Need advice?

Call our hotline and leave a message: 201-902-2098

Email us: tradesecrets@travelweekly.com 



Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license



See omnystudio.com/listener for privacy information.

Travel insurance is an important product for travel advisors and travelers alike, but it’s also an undeniably complex one. How should travel advisors position this product to clients? What insurance provider should they use? How do they parse through complicated plans? Find out the answers to those questions and more in this week’s episode, the first in a two-part series on travel insurance featuring Richard Aquino, vice president and head of sales for Allianz Partners.
This episode is sponsored by <a href="http://www.afkl.biz/">Air France-KLM</a>. 
<hr>
Further resources:
<a href="https://allianzadvantage.com/">Allianz Advantage</a>, Allianz’s website for travel advisors 
Mentioned on this episode:
<ul>
<li aria-level="1">Travel Weekly’s <a href="https://www.travelweekly.com/Mark-Pestronk">Legal Briefs</a>, a column by industry attorney Mark Pestronk</li>
<li aria-level="1">Trade Secrets’ season one episodes on travel insurance, <a href="https://podcasts.apple.com/us/podcast/episode-five-travel-insurance/id1555272051?i=1000517707412">part one</a> and <a href="https://podcasts.apple.com/us/podcast/episode-six-travel-insurance-pt-2/id1555272051?i=1000519819581">part two</a></li>
</ul>
Thanks to our friends at Cruise Planners for helping solicit questions for this season of Trade Secrets! <a href="https://www.cruiseplannersfranchise.com/">https://www.cruiseplannersfranchise.com/</a>
<hr>
Need advice?
Call our hotline and leave a message: 201-902-2098
Email us: <a href="mailto:tradesecrets@travelweekly.com">tradesecrets@travelweekly.com </a>
 
Theme song:
Sock Hop by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/4387-sock-hop
License: https://filmmusic.io/standard-license
 
See omnystudio.com/listener for privacy information.

Welcome to Trade Secrets, a podcast from the editors of Travel Weekly and TravelAge West, where travel advisors ask -- and answer -- questions. On each podcast, our editors will ask a veteran travel advisor to join them and field listeners’ questions. Topics will range from business advice to industry trends, history and more — as long as it’s travel-related, we want to address it! Find Trade Secrets wherever you get your podcasts, or at travelweekly.com/podcasts.

ABOUT YOUR HOSTS:

Jamie Biesiada is a senior editor with Travel Weekly. She is an award-winning journalist, including being named the American Society of Travel Advisors’ 2019 Travel Journalist of the Year. Her roots are in community journalism, where she was the editor of several local newspapers and a regional entertainment magazine.

Emma Weissmann is a Senior Editor of TravelAge West, a print and online magazine for travel advisors based in the Western U.S. She is also the host of the Humans of Travel podcast, where she interviews notable individuals in the travel industry about their lives — the highs and lows that make them human.


Theme song:
Sock Hop by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/4387-sock-hop
License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information

Welcome to Trade Secrets, a podcast from the editors of Travel Weekly and TravelAge West, where travel advisors ask -- and answer -- questions. On each podcast, our editors will ask a veteran travel advisor to join them and field listeners&rsquo; questions. Topics will range from business advice to industry trends, history and more &mdash; as long as it&rsquo;s travel-related, we want to address it! Find Trade Secrets wherever you get your podcasts, or at <a href="http://travelweekly.com/podcasts">travelweekly.com/podcasts</a>.
<hr>
ABOUT YOUR HOSTS:
Jamie Biesiada is a senior editor with Travel Weekly. She is an award-winning journalist, including being named the American Society of Travel Advisors&rsquo; 2019 Travel Journalist of the Year. Her roots are in community journalism, where she was the editor of several local newspapers and a regional entertainment magazine.
Emma Weissmann is a Senior Editor of TravelAge West, a print and online magazine for travel advisors based in the Western U.S. She is also the host of the Humans of Travel podcast, where she interviews notable individuals in the travel industry about their lives &mdash; the highs and lows that make them human.
<hr>
 Theme song: Sock Hop by Kevin MacLeod Link: <a href="https://incompetech.filmmusic.io/song/4387-sock-hop">https://incompetech.filmmusic.io/song/4387-sock-hop</a> License: <a href="https://filmmusic.io/standard-license">https://filmmusic.io/standard-license</a>
<hr>
See omnystudio.com/listener for privacy information

Trade Secrets Podcast

Trade Secrets

Which travel insurance policy is right for my clients? (part 1)

Trade Secrets is on the road for a special, three-episode series recorded on the ground at the ASTA Travel Advisor Conference in Dallas. In this episode, part two in the series, travel advisors can learn all about how to get on TV, and why it’s the best marketing tactic a small business can employ. Vacation Planners International’s Jenn Lee, Gifted Travel Network’s Vanessa McGovern and ASTA’s Erika Richter — all experts in media relations — offer tips, advice and beyond.

This episode is sponsored by the Globus family of brands. 

Further resources
Email Jenn Lee and ask for her step-by-step process for pitching the media
Connect with Vanessa McGovern on LinkedIn
Email Erika Richter, join the ASTA Member Lounge on Facebook and find ASTA’s educational opportunities online

Need advice?

Call our hotline and leave a message: 201-902-2098

Email us: tradesecrets@travelweekly.com 



Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license



See omnystudio.com/listener for privacy information.

Trade Secrets is on the road for a special, three-episode series recorded on the ground at the ASTA Travel Advisor Conference in Dallas. In this episode, part two in the series, travel advisors can learn all about how to get on TV, and why it’s the best marketing tactic a small business can employ. Vacation Planners International’s Jenn Lee, Gifted Travel Network’s Vanessa McGovern and ASTA’s Erika Richter — all experts in media relations — offer tips, advice and beyond.
This episode is sponsored by the <a href="https://www.globusjourneys.com/">Globus family of brands</a>. 
<hr>
Further resources
<ul>
<li aria-level="1"><a href="mailto:jenn@vacationplanners.com">Email Jenn Lee</a> and ask for her step-by-step process for pitching the media</li>
<li aria-level="1">Connect with Vanessa McGovern <a href="https://www.linkedin.com/in/vanessamcgovern/">on LinkedIn</a></li>
<li aria-level="1"><a href="mailto:pr@asta.org">Email Erika Richter</a>, join the <a href="https://www.facebook.com/groups/ASTAMEMBERLOUNGE">ASTA Member Lounge</a> on Facebook and find ASTA’s educational opportunities <a href="https://www.asta.org/professional-development/trainingAndCertifications">online</a></li>
</ul>
<hr>
Need advice?
Call our hotline and leave a message: 201-902-2098
Email us: <a href="mailto:tradesecrets@travelweekly.com">tradesecrets@travelweekly.com </a>
 
Theme song:
Sock Hop by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/4387-sock-hop
License: https://filmmusic.io/standard-license
 
See omnystudio.com/listener for privacy information.

Trade Secrets on the road, part 2: From pitch to prime time, how travel advisors can — and should — get on TV  (feat. Jenn Lee, Vanessa McGovern and Erika Richter)

Trade Secrets is on the road for a special, three-episode series recorded on the ground at the ASTA Travel Advisor Conference in Dallas. In this episode, part one in the series, hear ASTA CEO Zane Kerby’s take on American Airlines’ decision to change course on its NDC implementation after listening and responding to the travel agency community, as well as why ATSA is making changes to its Verified Travel Advisor (VTA) certification program. Then, hear from two advisors on their own journeys to become VTAs.

This episode is sponsored by the Globus family of brands.

Further resources

From TravelAge West:
Travel Advisor Conference: ASTA celebrates AA win, pushes VTA certification

From Travel Weekly:
ASTA says its advocacy factored into American’s NDC reversal
A victory for travel advisors was cause for celebration at the ASTA conference
ASTA stiffens certification requirements for Verified Travel Advisor program

Need advice?

Call our hotline and leave a message: 201-902-2098

Email us: tradesecrets@travelweekly.com 



Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license



See omnystudio.com/listener for privacy information.

Trade Secrets is on the road for a special, three-episode series recorded on the ground at the ASTA Travel Advisor Conference in Dallas. In this episode, part one in the series, hear ASTA CEO Zane Kerby’s take on American Airlines’ decision to change course on its NDC implementation after listening and responding to the travel agency community, as well as why ATSA is making changes to its Verified Travel Advisor (VTA) certification program. Then, hear from two advisors on their own journeys to become VTAs.
This episode is sponsored by the <a href="https://www.globusjourneys.com/">Globus family of brands</a>.
<hr>
Further resources
From TravelAge West:
<ul>
<li aria-level="1">Travel Advisor Conference:<a href="https://www.travelagewest.com/Events/asta-travel-advisor-conference-dallas-2024"> ASTA celebrates AA win</a>, pushes VTA certification<a href="https://www.travelagewest.com/Events/asta-travel-advisor-conference-dallas-2024"></a></li>
</ul>
From Travel Weekly:
<ul>
<li aria-level="1">ASTA says its <a href="https://www.travelweekly.com/Travel-News/Travel-Agent-Issues/ASTA-advocacy-factors-into-AA-reversal-NDC">advocacy factored into</a> American’s NDC reversal</li>
<li aria-level="1">A victory for travel advisors <a href="https://www.travelweekly.com/Travel-News/Travel-Agent-Issues/Celebratory-mood-at-ASTA-conference">was cause for celebration</a> at the ASTA conference</li>
<li aria-level="1">ASTA <a href="https://www.travelweekly.com/Travel-News/Travel-Agent-Issues/ASTA-stiffens-certification-requirements-VTA">stiffens certification requirements </a>for Verified Travel Advisor program</li>
</ul>
<hr>
Need advice?
Call our hotline and leave a message: 201-902-2098
Email us: <a href="mailto:tradesecrets@travelweekly.com">tradesecrets@travelweekly.com </a>
 
Theme song:
Sock Hop by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/4387-sock-hop
License: https://filmmusic.io/standard-license
 
See omnystudio.com/listener for privacy information.

Trade Secrets on the road, part 1: ASTA’s Zane Kerby on American Airlines and the importance of education

When it’s time to expand your business, what’s the best way to do it? Should you hire independent contractors, employees or assistants? Then, once they’re onboarded, how do you effectively train — and, subsequently, trust — your new people? All that and more is covered in this week’s Trade Secrets, when co-hosts Emma Weissmann and Jamie Biesiada talk business expansion with Julie Lanham, president of Vacations to Remember in Augusta, Ga.

Thanks to our friends at Jetset World Travel for helping us solicit travel advisor questions this season.

This episode is sponsored by All-Inclusive by Marriott Bonvoy.

Further resources

Julie Lanham on Instagram

Mentioned in this episode:
From TravelAge West: Why you should consider hiring an international virtual assistant
From TravelAge West: Travel agencies are struggling to hire qualified advisors, according to a new survey
Lucia

Need advice?

Call our hotline and leave a message: 201-902-2098

Email us: tradesecrets@travelweekly.com 



Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license



See omnystudio.com/listener for privacy information.

When it’s time to expand your business, what’s the best way to do it? Should you hire independent contractors, employees or assistants? Then, once they’re onboarded, how do you effectively train — and, subsequently, trust — your new people? All that and more is covered in this week’s Trade Secrets, when co-hosts Emma Weissmann and Jamie Biesiada talk business expansion with Julie Lanham, president of Vacations to Remember in Augusta, Ga.
Thanks to our friends at <a href="https://jetsetworldtravel.com/">Jetset World Travel</a> for helping us solicit travel advisor questions this season.
This episode is sponsored by <a href="https://all-inclusive.marriott.com/">All-Inclusive by Marriott Bonvoy</a>.
<hr>
Further resources
Julie Lanham on <a href="https://www.instagram.com/julie_the_travel_guru">Instagram</a>
Mentioned in this episode:
<ul>
<li aria-level="1">From TravelAge West: Why you should <a href="https://www.travelagewest.com/Industry-Insight/Opinion/why-hire-a-virtual-assistant">consider hiring</a> an international virtual assistant</li>
<li aria-level="1">From TravelAge West: Travel agencies are <a href="https://www.travelagewest.com/Industry-Insight/Business-Features/travel-advisor-career">struggling to hire</a> qualified advisors, according to a new survey</li>
<li aria-level="1"><a href="https://www.letslucia.com/">Lucia</a></li>
</ul>
<hr>
Need advice?
Call our hotline and leave a message: 201-902-2098
Email us: <a href="mailto:tradesecrets@travelweekly.com">tradesecrets@travelweekly.com </a>
 
Theme song:
Sock Hop by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/4387-sock-hop
License: <a href="https://filmmusic.io/standard-license">https://filmmusic.io/standard-license</a>
 
See omnystudio.com/listener for privacy information.

Which travel insurance policy is right for my clients? (part 1)

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