Why make $5 when you can make $500? Breaking into the world of ultra-high-net-worth travel (feat. Jack Ezon)

How can advisors break into the world of ultra-high-net-worth travel? Embark Beyond’s Jack Ezon addresses the connection economy, how to speak to this discerning group of clients and why, as he says, “All my success is made up of failure.” This episode was sponsored by AmaWaterways.  Further reso…

Encore: Trading social media for Substack: Using content to build a brand (Feat. SmartFlyer’s Kayla Douglas)

Trade Secrets is on a quick break this week, so please enjoy this encore episode. Here’s the article Jamie mentions in her updated intro, “How Substack became the hottest social media platform.” In this episode, Trade Secrets is all about content — and why travel advisors should get theirs off soc…

Honest to blog: How one agency turned blogging into river cruise gold (feat. Hank Schrader)

River cruising is one of the fastest-growing verticals for many travel agencies. In this episode, listeners will hear from Hank Schrader, who owns Dream Destinations with his wife, Anne, about their success in the space — all thanks to blogging. This episode was sponsored by AmaWaterways.  Furthe…

Trade Secrets After Dark: Bourbon, editorial strategy and cross-border incidents (feat. Johanna Jainchill)

This week on Trade Secrets After Dark, co-hosts Emma Weissmann and Jamie Biesiada welcome Travel Weekly’s own Johanna Jainchill, the publication’s newly minted editor in chief. Get to know Jainchill, her vision for Travel Weekly’s editorial strategy and why the Bolivian military once picked her up …

Succession planning for travel agencies, part 2 (feat. attorney Tom Carpenter)

What’s your plan for your business when you retire, or you’re unable to run it anymore? In this episode, the second in a two-part series on succession planning, hear from industry attorney Tom Carpenter. He discusses some of the varying ways agency owners prepare their businesses for the next step…

Succession planning for travel agencies, part 1 (feat. Stacey and Sami Ray)

What’s your plan for your business when you retire, or you’re unable to run it anymore? In this episode, hear from mother-and-daughter duo Stacey and Sami Ray of Sisterhood Travels as they discuss their personal paths on the vital, albeit often overlooked, process of succession planning within a s…

Don’t get burned: Navigating host agency red flags (feat. Marcie Muensterman)

How closely have you read your contract with your host agency? Does it have a non-compete clause? How about a detailed plan for termination? In the season seven premiere of Trade Secrets, we’re digging into the fine print that every travel advisor needs to watch out for. We’re joined by Marcie Mue…

Encore: How can new travel advisors build a successful career? (Feat. Bill Coyle of KHM Travel)

Trade Secrets is on a winter break but will return with new episodes in just two weeks, on Monday, Feb. 16. Until then, please enjoy this old favorite. New travel advisors, look no further than this episode of Trade Secrets for advice on everything from setting up your business, to finding clients…

Encore: Travel advisors, what’s your elevator pitch? (feat. Jackie Friedman)

Trade Secrets is on a winter break but will return with new episodes in early 2026. For now, enjoy some old favorites. Welcome to season five of Trade Secrets. In this episode, hosts Emma Weissmann and Jamie Biesiada welcome Nexion Travel Group president Jackie Friedman on the show to talk about t…

Encore: How do you grow your travel agency — and trust your new advisors?

Trade Secrets is on a holiday break but will return with new episodes in early 2026. For now, enjoy some old favorites. When it’s time to expand your business, what’s the best way to do it? Should you hire independent contractors, employees or assistants? Then, once they’re onboarded, how do you e…