Trade Secrets Tech Summit: VAX VacationAccess (feat. Josef Shomperlen)

This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different travel technology company that works with travel advisors. A representative from the featured company will begin with a 5-minute elevator pitch to t…

Trade Secrets Tech Summit: Sion (feat. Irving Betesh)

This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different travel technology company that works with travel advisors. A representative from the featured company will begin with a 5-minute elevator pitch to t…

Trade Secrets Tech Summit: The Hive (feat. Whitney Shindelar)

This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different travel technology company that works with travel advisors. A representative from the featured company will begin with a five-minute elevator pitch t…

Trade Secrets Tech Summit: Tern (feat. David Shull)

This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different travel technology company that works with travel advisors. A representative from the featured company will begin with a 5-minute elevator pitch to t…

Guess what’s coming on March 3? A brand-new season of Trade Secrets!

Trade Secrets is back for its sixth season, but with a twist: Welcome to the Trade Secrets Tech Summit. Every week — you read that right, Trade Secrets is going weekly in season six — co-hosts Emma Weissmann and Jamie Biesiada will invite a travel agency technology provider on the show. They’ll dis…

Trading social media for Substack: Using content to build a brand (Feat. SmartFlyer’s Kayla Douglas)

In this special bonus episode, Trade Secrets is all about content — and why travel advisors should get theirs off social media and into an email newsletter. Kayla Douglas, director of content for SmartFlyer in New York, delves into the world of Substack with co-hosts Emma Weissmann and Jamie Biesia…

Encore: How should travel advisors manage client expectations?

Trade Secrets is on a winter break. We're sharing some of our favorite episodes until we return. Travel advisors, how do you handle it when a client has unrealistic expectations? What if they ask to stay at a property you wouldn’t recommend (especially if they serve truly lackluster midnight hotdo…

Encore: How can new travel advisors build a successful career? (Feat. Bill Coyle)

Trade Secrets is on a winter break. We're sharing some of our favorite episodes until we return.  This week, we're featuring one of our most popular episodes from season five. New travel advisors, look no further than this episode of Trade Secrets for advice on everything from setting up your busi…

Encore: Travel advisors, what’s your elevator pitch? (feat. Jackie Friedman)

Trade Secrets is on a holiday break. We're sharing some of our favorite episodes until we return. This week, we're featuring our first episode of season five. Hosts Emma Weissmann and Jamie Biesiada welcome Nexion Travel Group president Jackie Friedman on the show to talk about the value of travel…

Encore: Why can't we be friends? Forming productive travel advisor-supplier relationships

Trade Secrets is on a holiday break. We're sharing some of our favorite episodes until we return. This week, co-hosts Emma Weissmann and Jamie Biesiada welcome Royal Caribbean’s Vicki Freed, senior vice president of sales and trade support and service, and Jamie Margolis, owner of the Dream Vacati…