I started my working life as a highly motivated (but minimally skilled) gym instructor in 1982. From that less-than-illustrious starting point, l've since facilitated more than seventy thousand one-on-one coaching, training and/or mentoring (etc.) sessions. This episode is an insight into some of the things l've learned along the way. I think it will be interesting for anyone (in any field, role or situation) who is tasked with the responsibility of teaching or coaching people. Enjoy.