Effective communication and connection is dependent on getting several things right. There are numerous crucial ingredients in the 'connection and communication recipe’ and in this episode, I explore - what I believe to be - the most important component; understanding others. Not necessarily agreeing, aligning or condoning... just understanding how they think, feel and behave (and why). Understanding people who don't think (behave, live, communicate) like you, is an interpersonal superpower. l’ve never seen a relationship with poor communication and/or connection (any kind of relationship) that's healthy.