Muhammad Younas is the CEO and founder of VFairs, a software for events business which he bootstrapped from zero to $30 million. Muhammad talks to Ryan about leveraging customer service, chat GBT and referrals to create both a premium for his product and exponential growth!
KEY TAKEAWAYS
BEST MOMENTS
“As much as it is a software business, it is also a hospitality business”
“One has to be a forward looking organisation to be able to do a virtual event”
“We overspend on our customer support and we do that happily”
“They see us as an extension of their team”
“I just want an acknowledgement from that customer that they love our service”
Do You Want The Closing Secrets That Helped Close Over $125 Million in New Business for Free?" Grab them HERE: https://www.whalesellingsystem.com/closingsecrets
Ryan Staley
Founder and CEO
Whale Boss
312-848-7443
ryan@whalesellingsystem.com
EPISODE RESOURCES
https://www.linkedin.com/in/younas/?originalSubdomain=ca
ABOUT THE SHOW
How do you grow like a VC-backed company without taking on investors? Do you want to create a lifestyle business, a performance business or an empire? How do you scale to an exit without losing your freedom?
Join the host Ryan Staley every Monday and Wednesday for conversations with the brightest and best Founders, CEO and Entrepreneurs to crack the code on repeatable revenue growth, leadership, lifestyle freedom and mindset.
This show has featured Startup and Billion Dollar Founders, Best Selling Authors, and the World’s Top Sales and Marketing Experts like Terry Jones (Founder of Travelocity and Chairman of Kayak), Andrew Gazdecki (Founder of Micro Acquire), Harpal Sambhi (Founder of Magical with a previous exit to Linkedin) and many more.
This is where Scaling and Sales are made simple in 25 minutes or less.