The toughest transformation problems aren’t always strategic or operational. They’re human: the instinct to play it safe, protect what’s ours, trust who we know, and wait for change to pass. Individually, these behaviors can seem perfectly rational. Collectively, they can bring a transformation to a standstill. On this episode of The McKinsey Podcast, McKinsey Senior Partner Kurt Strovink and Partner Mathew Lee join Global Editorial Director Lucia Rahilly to discuss five collective-action problems that inhibit transformation success, and what leaders need to know to spot them early—and solve them. 

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Theme music composed, performed, and produced by Joy Ngiaw.