Business lore is freighted with misadventures in middle management. Yet middle managers are critical to organizational health and performance, and they are only becoming more so as work continues to transform, according to the new book Power to the Middle: Why Managers Hold the Keys to the Future of Work (Harvard Business Review Press, July 2023). On this episode of The McKinsey Podcast, authors Emily Field, Bryan Hancock, and Bill Schaninger talk to global editorial director Lucia Rahilly about the costs of middle management gone awry—and about a new model for getting it right. 

Theme music produced, composed, and performed by Joy Ngiaw.

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