In Shep's new book, "The Convenience Revolution" shows how to leverage convenience as a powerful way to differentiate yourself from your competition. You’ll learn six compelling strategies to fuel your plan to create convenience for your customers.

In Shep's new book, "The Convenience Revolution" shows how to leverage convenience as a powerful way to differentiate yourself from your competition. You’ll learn six compelling strategies to fuel your plan to create convenience for your customers.

RESET with Joel Comm is a conversation for anyone who’s ever had life fall apart and wondered what comes next.

Every episode begins the same way: with one honest, disarming question that cuts straight to the truth. No bios. No hype. No small talk. Just two humans talking about the moments that broke them, the choices that reshaped them, and the wisdom they wish they’d had sooner.

Joel Comm—author, creator, and lifelong reinventor—invites guests to share the resets that changed everything: divorce, collapse, reinvention, identity shifts, career pivots, spiritual awakenings, creative rebirths, and the “I didn’t see this coming” chapters we all face eventually.

If you’re navigating your own reset—or feel one coming—this show is your companion in the dark and your spark in the light. Real stories. Hard-earned truth. Zero pretense.

This is RESET. And it starts with a single question.

RESET with Joel Comm is a conversation for anyone who&rsquo;s ever had life fall apart and wondered what comes next.
Every episode begins the same way: with one honest, disarming question that cuts straight to the truth. No bios. No hype. No small talk. Just two humans talking about the moments that broke them, the choices that reshaped them, and the wisdom they wish they&rsquo;d had sooner.
Joel Comm&mdash;author, creator, and lifelong reinventor&mdash;invites guests to share the resets that changed everything: divorce, collapse, reinvention, identity shifts, career pivots, spiritual awakenings, creative rebirths, and the &ldquo;I didn&rsquo;t see this coming&rdquo; chapters we all face eventually.
If you&rsquo;re navigating your own reset&mdash;or feel one coming&mdash;this show is your companion in the dark and your spark in the light. Real stories. Hard-earned truth. Zero pretense.
This is RESET. And it starts with a single question.

RESET with Joel Comm

Want to know How to Deliver a Customer Service Experience That Disrupts the Competition and Creates FIERCE Loyalty? Join Joel Comm on Joel.LIVE today as he welcomes author Shep Hyken to the show! In Shep's new book, "The Convenience Revolution" shows...

Amazing Customer Service - Joel.LIVE with Shep Hyken

What happens when the thing you built becomes the thing that drains you?

Cliff Ravenscraft (the original Podcast Answer Man) shares the real story behind his biggest pivots: walking away from a $750K/year business, rebuilding with workshops and masterminds, getting hit by COVID when the “top of funnel” disappeared, and then taking a personal leap that cost him $70,000 in clients in just 7 days.

And the twist: how ChatGPT + a knowledge base removed the burden that made him shut Podcast Answer Man down in the first place… and why that’s what brought him back.

In this episode we talk about:


Why “success” isn’t always scale (sometimes it’s depth)


The 4-step Prosperous Coach method Cliff used to stabilize income


The ideal-client filter: money + known problem + willingness to pay


The hidden danger of building a business on one funnel


The lesson Cliff learned the hard way: people don’t pay for problems they don’t know they have


Why his comeback isn’t going backward… it’s going forward with better tools

If you’re in a season where your definition of success is changing, this conversation will land.

Cliff’s links:
PodcastAnswerMan.com
PodcastingAtoZ.com

What happens when the thing you built becomes the thing that drains you?
Cliff Ravenscraft (the original Podcast Answer Man) shares the real story behind his biggest pivots: walking away from a $750K/year business, rebuilding with workshops and masterminds, getting hit by COVID when the &ldquo;top of funnel&rdquo; disappeared, and then taking a personal leap that cost him $70,000 in clients in just 7 days.
And the twist: how ChatGPT + a knowledge base removed the burden that made him shut Podcast Answer Man down in the first place&hellip; and why that&rsquo;s what brought him back.
In this episode we talk about:
<ul data-start="1004" data-end="1431">
<li data-start="1004" data-end="1061">
Why &ldquo;success&rdquo; isn&rsquo;t always scale (sometimes it&rsquo;s depth)
</li>
<li data-start="1062" data-end="1129">
The 4-step Prosperous Coach method Cliff used to stabilize income
</li>
<li data-start="1130" data-end="1199">
The ideal-client filter: money + known problem + willingness to pay
</li>
<li data-start="1200" data-end="1256">
The hidden danger of building a business on one funnel
</li>
<li data-start="1257" data-end="1353">
The lesson Cliff learned the hard way: people don&rsquo;t pay for problems they don&rsquo;t know they have
</li>
<li data-start="1354" data-end="1431">
Why his comeback isn&rsquo;t going backward&hellip; it&rsquo;s going forward with better tools
</li>
</ul>
If you&rsquo;re in a season where your definition of success is changing, this conversation will land.
Cliff&rsquo;s links: PodcastAnswerMan.com PodcastingAtoZ.com

Cliff Ravenscraft on Losing $70K in 7 Days (And What It Taught Him)

What do you do when everything in your life looks “good”… but inside, something still feels off? In this raw, unscripted conversation, Ray Edwards and I talk honestly about depression, faith, aging, purpose, dopamine crashes, and the strange comfort of staying in a dark place—even when you know how to get out. This isn’t a how-to episode. There are no five steps. No hustle advice. No tidy answers. We talk about: - Why depression isn’t rational—and never has been - Feeling lost after success, stability, or “winning” - Faith, prayer, and why belief doesn’t make depression disappear - Dopamine cycles, Parkinson’s, medication, and real biology - Why we sometimes don’t want to do the things that help - Getting comfortable in the dark—and how connection breaks the spell If you’ve ever thought: “I don’t know why I feel this way… but I do.” This episode is for you. If something here resonates, you’re not alone—and you don’t have to figure it out by yourself. 🎧 Listen. 💬 Comment. 📩 Reach out. Sometimes the conversation is the medicine.

What do you do when everything in your life looks &ldquo;good&rdquo;&hellip; but inside, something still feels off? In this raw, unscripted conversation, Ray Edwards and I talk honestly about depression, faith, aging, purpose, dopamine crashes, and the strange comfort of staying in a dark place&mdash;even when you know how to get out. This isn&rsquo;t a how-to episode. There are no five steps. No hustle advice. No tidy answers. We talk about: - Why depression isn&rsquo;t rational&mdash;and never has been - Feeling lost after success, stability, or &ldquo;winning&rdquo; - Faith, prayer, and why belief doesn&rsquo;t make depression disappear - Dopamine cycles, Parkinson&rsquo;s, medication, and real biology - Why we sometimes don&rsquo;t want to do the things that help - Getting comfortable in the dark&mdash;and how connection breaks the spell If you&rsquo;ve ever thought: &ldquo;I don&rsquo;t know why I feel this way&hellip; but I do.&rdquo; This episode is for you. If something here resonates, you&rsquo;re not alone&mdash;and you don&rsquo;t have to figure it out by yourself. 🎧 Listen. 💬 Comment. 📩 Reach out. Sometimes the conversation is the medicine.

When Life Looks Great… But You Feel Depressed (featuring Ray Edwards)

What does a life well lived actually look like?

At 75, Ken McArthur has already lived more careers than most people have jobs:
computer programmer calculating orbits for NASA, pet store owner, police officer, rock musician, studio owner, film producer, community builder, and now the founder of a new AI-powered platform for human connection.

In this episode of RESET, we don’t talk tactics or funnels. We talk about life:


Volunteering for the Army in the Vietnam era


Writing code on punch cards and 16K machines


Buying a pet store because one fish had 100 babies


Working nights as a cop in Lakeland, FL


Building a recording studio and playing music through the best decade of rock


Creating live events that changed thousands of lives


Bootstrapping everything (movies, software, platforms) with no VC money


Why he sold it all, moved to 80 acres in Missouri… and what went wrong


The simple question he asks people: “What do you want to do when you get up in the morning?”


His new project, ConnectLab, and how he’s thinking about AI, connection, and the future


Why he’s on a five-year plan at 75 – and what he wants those years to mean

Ken’s core philosophy is disarmingly simple:

Find something. Make it better. Then do it faster for more people.

If you’ve ever wondered whether it’s “too late” to start over, or whether you’ve already missed your shot… this conversation will mess with that belief in the best possible way.

👉 Watch now and see what a lifetime of pivots really looks like.

What does a life well lived actually look like?
At 75, Ken McArthur has already lived more careers than most people have jobs: computer programmer calculating orbits for NASA, pet store owner, police officer, rock musician, studio owner, film producer, community builder, and now the founder of a new AI-powered platform for human connection.
In this episode of RESET, we don&rsquo;t talk tactics or funnels. We talk about life:
<ul data-start="920" data-end="1682">
<li data-start="920" data-end="968">
Volunteering for the Army in the Vietnam era
</li>
<li data-start="969" data-end="1017">
Writing code on punch cards and 16K machines
</li>
<li data-start="1018" data-end="1072">
Buying a pet store because one fish had 100 babies
</li>
<li data-start="1073" data-end="1116">
Working nights as a cop in Lakeland, FL
</li>
<li data-start="1117" data-end="1198">
Building a recording studio and playing music through the best decade of rock
</li>
<li data-start="1199" data-end="1255">
Creating live events that changed thousands of lives
</li>
<li data-start="1256" data-end="1331">
Bootstrapping everything (movies, software, platforms) with no VC money
</li>
<li data-start="1332" data-end="1406">
Why he sold it all, moved to 80 acres in Missouri&hellip; and what went wrong
</li>
<li data-start="1407" data-end="1507">
The simple question he asks people: &ldquo;What do you want to do when you get up in the morning?&rdquo;
</li>
<li data-start="1508" data-end="1599">
His new project, ConnectLab, and how he&rsquo;s thinking about AI, connection, and the future
</li>
<li data-start="1600" data-end="1682">
Why he&rsquo;s on a five-year plan at 75 &ndash; and what he wants those years to mean
</li>
</ul>
Ken&rsquo;s core philosophy is disarmingly simple:
<blockquote data-start="1730" data-end="1802">
Find something. Make it better. Then do it faster for more people.
</blockquote>
If you&rsquo;ve ever wondered whether it&rsquo;s &ldquo;too late&rdquo; to start over, or whether you&rsquo;ve already missed your shot&hellip; this conversation will mess with that belief in the best possible way.
👉 Watch now and see what a lifetime of pivots really looks like.

Amazing Customer Service - Joel.LIVE with Shep Hyken

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