The Complaining Cow
The Complaining Cow
Helen Dewdney is The Complaining Cow, a consumer expert. Author of How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results! and 101 Habits of an Effective Complainer, she helps consumers to fight for their rights and helps businesses increase sales through improving customer service. Regularly seen and heard in the media providing advice and opinion, she's also …Social links:
Episode 19 - Lisa Johnson, UK's No.1 Business strategist
Lisa Johnson is a multi-seven-figure Global Business Strategist who makes 90% of her money through passive or semi-passive income stream. Her business made over £10m in the first five years. Her background in overcoming obstacles has helped mould her into a bold, straight-talking coach, never afra…
26:03
Episode 17 - Jasmine Birtles, Money saving expert
Jasmine Birtles is the author and founder of the popular consumer money website Money Magpie. She is a TV personality, columnist, ‘money guru’, presenter, speaker and freelance journalist. She debunks interest, inflation and stagnation. Just what does it all mean and what does the future hold?
33:30
Episode 15 - John Roberts founder of AO.Com
An entrepreneur, businessman, investor and passionate philanthropist, John founded AO in 2000. He is an active, long standing supporter of OnSide Youth Zones. John talks about setting up AO.com, the challenges he faced then and now and what's in the future for AO and him. He also talks about what…
27:18
Episode 13 - Zoe Chapman on Kiddiwhizz and Dragons Den
Zoë discusses why and how she started Kiddiwhizz, the Dragon's Den experience, the challenges and plans for the future.
43:14
Episode 11 - BBC Radio London's Eddie Nestor
Helen Dewdney aka The Complaining Cow, turns the tables on BBC Radio London's Eddie Nestor, on whose daytime radio show she has often been a regular guest. Talking about his background and radio work, as well as finding out how good he, an East Londoner, might be at complaining? Also discuss storie…
40:38
Episode 9 - Susan Bonnar, British Craft House challenges Etsy
Susan talks about how and why she set up The British Craft House and how Etsy's treatment of sellers is helping her expand to take on the online giant.
29:58
Episode 7 - Dr Marianne Trent - finding a Clincial Psychologist
Dr Marianne Trent talks to me about entrusting your mental well-being to qualified and regulated mental health professionals. In a society where self-help trends and there's a growth in people calling themselves coaches, therapists and psychologists and expert by experience abound what do you need …
29:54
Episode 4 - Chris Ashworth of Evri Delivery business
Chris talks about the issues Evri has faced, that Who are the best – and worst – parcel delivery companies? Citizen Advice table, recruitment, training and retention, customer service improvements, challenges and what's to come.
33:54
Episode 3 - Richard Talman on Repairing Jewellry and TV's Repair Shop
Richard talks about his work, how he started, The Repair Shop and his new business
24:23
Episode 2 - Janine Macdonald discusses decluttering
Janine talks to Helen about the effects of not decluttering on your health, the ways to declutter, the decluttering cycle and provides lots of tips
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