In a time that’s been challenging for everyone, perhaps no other industry has been hit harder than healthcare. Anthem, one of America’s leading health benefits companies, needed to be ready to answer member questions at a moment’s notice. In this episode of Smart Talks, Malcolm talks to Anil Bhatt, Senior Vice President and CTO of Anthem, and Glenn Finch, Managing Partner of Global Business Services at IBM, about how AI is helping people interact with healthcare in a whole new way.

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In a time that’s been challenging for everyone, perhaps no other industry has been hit harder than healthcare. Anthem, one of America’s leading health benefits companies, needed to be ready to answer member questions at a moment’s notice. In this episode of Smart Talks, Malcolm talks to Anil Bhatt, Senior Vice President and CTO of Anthem, and Glenn Finch, Managing Partner of Global Business Services at IBM, about how AI is helping people interact with healthcare in a whole new way. Learn more about your ad-choices at <a href="https://www.iheartpodcastnetwork.com">https://www.iheartpodcastnetwork.com</a>

Join Malcolm Gladwell, author and host of Revisionist History, for Smart Talks with IBM as he speaks with visionaries who are creatively applying technology in business to drive change and transform their industries.

This season, Smart Talks with IBM is hitting the road. We’re stepping outside the studio to explore how IBM clients are using artificial intelligence to transform the way they do business. It’s a fresh look behind the curtain of technology, where big ideas meet cutting-edge solutions.

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Join Malcolm Gladwell, author and host of Revisionist History, for&nbsp;Smart Talks with IBM&nbsp;as he speaks with visionaries who are creatively applying technology in business to drive change and transform their industries.
This season,&nbsp;Smart Talks with IBM&nbsp;is hitting the road. We&rsquo;re stepping outside the studio to explore how IBM clients are using artificial intelligence to transform the way they do business. It&rsquo;s a fresh look behind the curtain of technology, where big ideas meet cutting-edge solutions.
This is a paid advertisement from IBM.&nbsp;

Smart Talks with IBM

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Start your day with laughs, love, and real talk from Steve Harvey and his hilarious crew Shirley Strawberry, Carla Ferrell, Nephew Tommy, and Junior on the #1 morning radio show in America. Prank calls, life advice, celebrity guests, and nonstop energy.&nbsp;Follow, favorite, and subscribe now so you never miss a moment!
Steve Harvey brings his unmatched charisma and wisdom to mornings across the country, mixing comedy, culture, and connection like no one else. Whether you need a laugh, a lift, or a little perspective, The Steve Harvey Morning Show delivers it all.
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Can AI be empathetic? Reinventing client experiences

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/e57d19c2-34fb-4bd5-a4b2-ae32006f6883/transcript

When Dr. Lara Jehi began treating epilepsy patients in the 2000s, critical surgical decisions were driven more by clinician intuition and expertise than data. Today, she is a leader of IBM and Cleveland Clinic’s Discovery Accelerator, using advanced AI and quantum computing to transform how researchers analyze data, simulate molecules, accelerate drug discovery, and develop more precise treatments. Malcolm Gladwell talks with Dr. Jehi about how quantum computing is changing biomedical research, and what these breakthroughs could mean for the future of healthcare and life sciences.

This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions.

Visit us at https://www.ibm.com/think/podcasts/smart-talks

When Dr. Lara Jehi began treating epilepsy patients in the 2000s, critical surgical decisions were driven more by clinician intuition and expertise than data. Today, she is a leader of IBM and Cleveland Clinic&rsquo;s Discovery Accelerator, using advanced AI and quantum computing to transform how researchers analyze data, simulate molecules, accelerate drug discovery, and develop more precise treatments. Malcolm Gladwell talks with Dr. Jehi about how quantum computing is changing biomedical research, and what these breakthroughs could mean for the future of healthcare and life sciences. This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions. Visit us at <a href="https://www.ibm.com/think/podcasts/smart-talks" data-saferedirecturl="https://www.google.com/url?q=https://www.ibm.com/think/podcasts/smart-talks&amp;source=gmail&amp;ust=1782862522570000&amp;usg=AOvVaw2SfGLzYxH6AZ0GNI6dokCA">https://www.ibm.com/think/podcasts/smart-talks</a>

The Quantum Shift in Biomedical Discovery

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/85030a04-5990-4cb2-9a82-b478012d5e4c/transcript

Most of what happens inside the UFC Octagon is too fast for the human eye to follow. Enter Alon Cohen, Executive Vice President of Innovation for TKO, who has spent 15 years building the data and AI systems that expose the hidden moments that help decide a match. Malcolm Gladwell sits down with Alon to uncover how UFC’s partnership with IBM turns chaos into clarity, giving fans and commentators a deeper story behind every bout.

This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions.

Visit us at https://www.ibm.com/think/podcasts/smart-talks

Most of what happens inside the UFC Octagon is too fast for the human eye to follow. Enter Alon Cohen, Executive Vice President of Innovation for TKO, who has spent 15 years building the data and AI systems that expose the hidden moments that help decide a match. Malcolm Gladwell sits down with Alon to uncover how UFC&rsquo;s partnership with IBM turns chaos into clarity, giving fans and commentators a deeper story behind every bout.
This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions.
Visit us at&nbsp;<a href="https://www.ibm.com/think/podcasts/smart-talks" data-saferedirecturl="https://www.google.com/url?q=https://www.ibm.com/think/podcasts/smart-talks&amp;source=gmail&amp;ust=1780434433757000&amp;usg=AOvVaw0PTtZZxPd_1lz3fGl7yRh1">https://www.ibm.com/think/podcasts/smart-talks</a>

Inside the Octagon: How AI Brings UFC’s Fastest Moments into Focus

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/9c2352e0-fcd8-49b8-95ce-b45c014dede1/transcript

The HEINEKEN Company is one of the world’s pioneering global brewers. Founded in 1864, it continues to innovate as it pursues its ambition to become the world’s best‑connected brewer. For the Season 7 premiere of Smart Talks with IBM, Malcolm Gladwell sits down with Surajeet Ghosh, HEINEKEN’s Chief AI Officer, in front of a live audience at SXSW to explore how the company is using data and AI to transform its operations. 

This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions.

Visit us at https://www.ibm.com/think/podcasts/smart-talks

The HEINEKEN Company is one of the world&rsquo;s pioneering global brewers. Founded in 1864, it continues to innovate as it pursues its ambition to become the world&rsquo;s best‑connected brewer. For the Season 7 premiere of Smart Talks with IBM, Malcolm Gladwell sits down with Surajeet Ghosh, HEINEKEN&rsquo;s Chief AI Officer, in front of a live audience at SXSW to explore how the company is using data and AI to transform its operations.&nbsp;
This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions.
Visit us at <a href="https://www.ibm.com/think/podcasts/smart-talks" data-saferedirecturl="https://www.google.com/url?q=https://www.ibm.com/think/podcasts/smart-talks&amp;source=gmail&amp;ust=1776804082178000&amp;usg=AOvVaw0wfKBHSrmdggaxlEI8vKa_">https://www.ibm.com/think/podcasts/smart-talks</a>

Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/aa79ddad-1874-4af6-b1c3-b432014f3ce1/transcript

Can AI be empathetic? Reinventing client experiences

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