Frank McGillin, CEO of The Clinic by Cleveland Clinic, discusses virtual specialty care trends that their team is seeing, the cost savings of virtual second opinions ($8,700!), and designing services to help patients manage their emotional journey. 

All that, plus the Flava of the Week about Target announcing another 2,000 wellness products. How does Target see wellness journeys differently than the sick care industry, and what can we learn about two of their strengths – merchandising products and providing a distinguished experience?

This show is produced by the Consumer-First Health Group, the community for consumer health enthusiasts. (#394)