GREATEST HITS: Our Advice to Consumer Health Brands (#376)
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It was episode #195 and originally aired in January 2022. Zain and Jared offered advice to consumer brands that are trying to break into the healthcare industry. They share…
Dr. Gordon Chen & the Story Behind ThriveWell
Dr. Gordon Chen returns to share the story behind his new venture ThriveWell, the five drivers of health and wellness, and dozens of insights for increasing longevity. All that, plus the Flava of the Week about older Americans being unsatisfied with their care. What particular aspects of care do …
GREATEST HITS: Dr. Gordon Chen On Value-Based Care’s Future (#374)
Dr. Gordon Chen’s time at ChenMed informed his perspective on the state of value-based care, the changes that are needed to create more transformative care, and the benefits to society as we make progress along those lines. This bonus episode is part of the Greatest Hits collection — episodes fro…
Zocdoc Founder Oliver Kharraz, MD (#373)
Dr. Oliver Kharraz, CEO and Founder of Zocdoc, shares insight after insight on what actually drives healthcare behaviors and influences consumers’ choices. All that, plus the Flava of the Week about Amazon launching a new service competitive to Hims and Hers. What is the consumer insight that thi…
GREATEST HITS: Beyond the Customer Journey (#372)
Christophe Jacquet shares some provocative thinking about how the health, wellness, and consumer sectors are increasingly overlapping, including a health design thinking framework that helps us understand why meeting a need isn’t enough to design products and service lines that are successful. We h…
Our First-Ever Health System Celebration Series (#371)
4 episodes in 1! Join our first-ever Health System Celebration Series as we recognize the accomplishments of 4 leaders in digital engagement and consumer experience – Northwestern’s Kali Arduine Ihde, URMC’s Michael Hasselberg, MultiCare’s Jeremy Harrison, and Ballad Health’s Taylor Hamilton. All…
GREATEST HITS: Solving Digital Health’s Passionate Problems (#370)
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It was episode #160 and originally aired in May 2021. On this one, Jill McCormick shared some provocative thinking about solving what she refers to as digital health’s “pas…
Comparing Notes From HLTH & Sanford Health Conference (#369)
We compare notes on two recent events they attended: Jared at HLTH, and Zain at Sanford Health’s Future of Rural Health event. All that, plus the Flava of the Week about more new research on consumers’ healthcare perceptions, this time from PWC. As we add this newest research to volumes of data ov…
GREATEST HITS: The Humanity Behind Healthcare Brands (#368)
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It was episode #154 and it originally aired in March 2021. Katie Karatzas, Paul Caldera, and Drake Pusey join Jared and Zain for a rousing discussion about the magic that c…
HLTH ’24: 23andMe (#367)
In the second episode recorded live at HLTH in Las Vegas, Jared speaks with Dr. Noura Abul-Husn, VP of Genomic Health at 23andMe. Noura shares an impressive list of ways that genetic profiles can lead consumers to a more preventive state of health, including many that you might not be aware of. A…