GREATEST HITS: Is Design Thinking The Secret Sauce? (#387)
Before Amy Heymans became a regular in our Predictions Series, she joined us in November 2021 to share how design thinking catalyzes consumer-first healthcare. She discussed how to use design thinking principles to break down silos and bridge the gulf between designers and builders. The industry …
How Komodo Health’s Real-Time Data Helps Consumers (#386)
Web Sun, President and Co-Founder of Komodo Health, talks about outsourcing complexity, turning lagging indicators into leading indicators, and democratizing insights that help change the game for consumers. All that, plus the Flava of the Week about the head of Function Health campaigning to int…
GREATEST HITS: Marketing's Role in Digital Transformation (#385)
Ed Marx joined Jared in April 2021 to share how marketing and culture can either be catalysts for digital change or prevent progress from happening, and how healthcare martech stacks are often a glut of point solutions Frankensteined together. Ed is a luminary in the industry, and his remarks are j…
How Instacart Health Is Leading Tech-Enabled Nutrition (#384)
Sarah Mastrorocco, General Manager of Instacart Health, discusses the past, present, and future of the popular service and how tech enablement platforms can ultimately improve people’s health. All that, plus the Flava of the Week about ZocDoc’s What Patients Want report. How can we use this repor…
GREATEST HITS: Jared & Zain’s 2024 Predictions (#383)
Replay Jared and Zain’s predictions from a year ago as they offered their takes on what could be coming next for consumer transformation from inside and outside traditional care providers. This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as…
New Year, Same Mission (#382)
Jared begins 2025 with the State of the State in consumer-centered care. It’s a new year, but the mission remains the same: make significant progress making consumer-centered products and services. All that, plus a special Flava of the Week featuring a list of industry voices that YOU compiled. W…
2025 PREDICTIONS SERIES: Jared, Zain & James (#381)
Our 2025 Predictions Series wraps up as James Gardner joins Jared and Zain. What do we see happening with consumer-centered care? (1) The rise of connected fitness, (2) The hospital of the future, (3) Health systems going from a green light to a yellow light, (4) Public sentiment weake…
GREATEST HITS: Jane Sarasohn-Kahn & Amy Heymans’ 2024 Predictions (#380)
See how Jane Sarasohn-Kahn and Amy Heymans predicted that health systems, health plans, and new entrants would address the calls to become more consumer-centric in 2024. This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. Or…
2025 PREDICTIONS SERIES: Jane Sarasohn-Kahn & Amy Heymans (#379)
The 2025 Predictions Series rolls on by welcoming back Jane Sarasohn-Kahn and Amy Heymans to share their predictions and why they think the environment is ripe for change. All that, plus the Flava of the Week about the next recommendation of industry leaders to follow, watch, read, and listen to …
GREATEST HITS: Predicting Pretty Much Everything (#378)
(Originally aired in March 2022) Paul Schrimpf, Jeff Gourdji, and Priya Aneja shared some provocative predictions about rising consumer and patient expectations, ever-advancing technology, and perennial pressure to reduce costs and increase access. This bonus episode is part of the Greatest Hit…