2025 PREDICTIONS SERIES: Jared, Zain & James (#381)
Our 2025 Predictions Series wraps up as James Gardner joins Jared and Zain. What do we see happening with consumer-centered care? (1) The rise of connected fitness, (2) The hospital of the future, (3) Health systems going from a green light to a yellow light, (4) Public sentiment weake…
GREATEST HITS: Jane Sarasohn-Kahn & Amy Heymans’ 2024 Predictions (#380)
See how Jane Sarasohn-Kahn and Amy Heymans predicted that health systems, health plans, and new entrants would address the calls to become more consumer-centric in 2024. This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. Or…
2025 PREDICTIONS SERIES: Jane Sarasohn-Kahn & Amy Heymans (#379)
The 2025 Predictions Series rolls on by welcoming back Jane Sarasohn-Kahn and Amy Heymans to share their predictions and why they think the environment is ripe for change. All that, plus the Flava of the Week about the next recommendation of industry leaders to follow, watch, read, and listen to …
GREATEST HITS: Predicting Pretty Much Everything (#378)
(Originally aired in March 2022) Paul Schrimpf, Jeff Gourdji, and Priya Aneja shared some provocative predictions about rising consumer and patient expectations, ever-advancing technology, and perennial pressure to reduce costs and increase access. This bonus episode is part of the Greatest Hit…
2025 PREDICTIONS SERIES: Paul Schrimpf & Jeff Gourdji (#377)
Our 2025 Predictions Series kicks off with Paul Schrimpf and Jeff Gourdji diving into what they expect (and hope) to see in 2025 from traditional providers, nontraditional entrants, and payers. All that, plus the Flava of the Week about recommendations of industry leaders to follow, watch, read, …
GREATEST HITS: Our Advice to Consumer Health Brands (#376)
This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It was episode #195 and originally aired in January 2022. Zain and Jared offered advice to consumer brands that are trying to break into the healthcare industry. They share…
Dr. Gordon Chen & the Story Behind ThriveWell (#375)
Dr. Gordon Chen returns to share the story behind his new venture ThriveWell, the five drivers of health and wellness, and dozens of insights for increasing longevity. All that, plus the Flava of the Week about older Americans being unsatisfied with their care. What particular aspects of care do …
GREATEST HITS: Dr. Gordon Chen On Value-Based Care’s Future (#374)
Dr. Gordon Chen’s time at ChenMed informed his perspective on the state of value-based care, the changes that are needed to create more transformative care, and the benefits to society as we make progress along those lines. This bonus episode is part of the Greatest Hits collection — episodes fro…
Zocdoc Founder Oliver Kharraz, MD (#373)
Dr. Oliver Kharraz, CEO and Founder of Zocdoc, shares insight after insight on what actually drives healthcare behaviors and influences consumers’ choices. All that, plus the Flava of the Week about Amazon launching a new service competitive to Hims and Hers. What is the consumer insight that thi…
GREATEST HITS: Beyond the Customer Journey (#372)
Christophe Jacquet shares some provocative thinking about how the health, wellness, and consumer sectors are increasingly overlapping, including a health design thinking framework that helps us understand why meeting a need isn’t enough to design products and service lines that are successful. We h…