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Where Engagement Fits In the Experience Equation

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What Consumers Want

What Consumers Want brings the voice of the consumer to the healthcare conversation. Are you interested in getting outside the healthcare echo chamber 
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Disruptors see engagement as a leading indicator to revenue. So why does it feel so hard to execute sometimes? Join host Stephanie Douglass as she dives deep on engagement strategies. 

  1. We go out to the public and ask them what they think about when they hear the term "brand engagement"
  2. MDRG’s Maggie Conley goes Outside the Echo Chamber to discuss how health systems can push the envelope and differentiate themselves
  3. Marshall Schoenthal and Jason Hamrick from Phase2 give their take on engagement in digital channels

This show is produced by Shift Forward Health, the channel for change makers. Subscribe to Shift Forward Health on your favorite podcast app, and you’ll be subscribed to our entire library of shows. See our full lineup at One subscription, all the podcasts you need, all for free.

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  1. What Consumers Want

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Shift Forward Health

Shift Forward Health is the channel for change makers in healthcare. We produce thought leadership f 
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