4 episodes in 1! Join our first-ever Health System Celebration Series as we recognize the accomplishments of 4 leaders in digital engagement and consumer experience – Northwestern’s Kali Arduine Ihde, URMC’s Michael Hasselberg, MultiCare’s Jeremy Harrison, and Ballad Health’s Taylor Hamilton. 

All that, plus the Flava of the Week about Forward Health shutting down. What led to their sudden demise, and what can we learn about the appeal of tech-first, subscription-based health? 

This show is produced by Shift Forward Health, the consumer experience advisory firm for health systems. (#371)