(BONUS EPISODE) Live from HIMSS: A.J. Loiacono, CEO of Capital Rx, shares a story from a colleague who had three entities on the phone offering different prices for a medical procedure all at the same time, as an example of the unnecessary complexity in claim administration that his team is trying to solve. 

This show is produced by the Consumer-First Health Group, the community for consumer health enthusiasts. (#403) 

(BONUS EPISODE) Live from HIMSS:&nbsp;A.J. Loiacono, CEO of Capital Rx, shares a story from a colleague who had three entities on the phone offering different prices for a medical procedure all at the same time, as an example of the unnecessary complexity in claim administration that his team is trying to solve.&nbsp;
This show is produced by the Consumer-First Health Group, the community for consumer health enthusiasts. (#403)&nbsp;

Shift Forward Health is the channel for change makers who want to build the Healthcare of Tomorrow. Subscribe to the channel and receive our entire lineup of shows hosted by a diverse collection of forward-thinking experts from around the world. One subscription, all the podcasts you need, all for free!  

Shift Forward Health is the channel for change makers who want to build the Healthcare of Tomorrow. Subscribe to the channel and receive our entire lineup of shows hosted by a diverse collection of forward-thinking experts from around the world. One subscription, all the podcasts you need, all for free!

Shift Forward Health

Healthcare Rap is the leading podcast about consumer-centered care, a.k.a. how the frontiers of digital, retail, and traditional care can work together to make healthcare easier for everyday people. It ranks in the top 5% of all podcasts globally, has been named a Top 20 Healthcare Podcast, and is one of the longest-lasting shows in the industry, with more than 380 episodes and 6 years on the air. 

Join provocative thinkers Jared Johnson and Zain Ismail as they profile disruptors and trends that are impacting the consumer experience of healthcare. 

The podcast reached new heights in 2024: 
380+ episodes 
250k downloads 
2024 Top Healthcare Podcasts (Bright Inventions) 
#2 on 30 Best Healthcare Innovation Podcasts (Feedspot) 
16 Healthcare Podcasts You Shouldn’t Miss (b2Cast) 
Multiple episodes on Healthcare Now Radio's Top 10 Episodes of the Year 

Topics for 2025: 
Connected fitness 
GLP-1's / weight loss 
Food as medicine / nutrition 
Sleep management 
Mental and behavioral health 
Preventive health and wellness 
Nontraditional care models - direct primary care, retail care, health at home, digital health, functional health, concierge medicine, etc. 
How those nontraditional care models can work together with traditional health systems 
Consumer-facing digital health 
All other consumer-facing aspects of healthcare  

Topics that we don't cover: 
Clinical leadership 
Cybersecurity 
Health information management 
Interoperability 
Revenue cycle 

Healthcare Rap is the leading podcast about consumer-centered care, a.k.a. how the frontiers of digital, retail, and traditional care can work together to make healthcare easier for everyday people.&nbsp;<a href="https://www.listennotes.com/podcasts/healthcare-rap-jared-johnson-zain-ismail-dAvhm_j30sN/">It ranks in the top 5% of all podcasts globally</a>, has been named a Top 20 Healthcare Podcast, and is one of the longest-lasting shows in the industry, with more than 380 episodes and 6 years on the air.&nbsp;
Join provocative thinkers <a href="http://twitter.com/jaredpiano">Jared Johnson</a> and <a href="https://zainismail.com/">Zain Ismail</a> as they profile disruptors and trends that are impacting the consumer experience of healthcare.&nbsp;
The podcast reached new heights in 2024:&nbsp;
<ul>
<li>380+ episodes&nbsp;</li>
<li>250k downloads&nbsp;</li>
<li>2024 Top Healthcare Podcasts (Bright Inventions)&nbsp;</li>
<li>#2 on 30 Best Healthcare Innovation Podcasts (Feedspot)&nbsp;</li>
<li>16 Healthcare Podcasts You Shouldn&rsquo;t Miss (b2Cast)&nbsp;</li>
<li>Multiple episodes on Healthcare Now Radio's Top 10 Episodes of the Year&nbsp;</li>
</ul>
Topics for 2025:&nbsp;
<ul>
<li>Connected fitness&nbsp;</li>
<li>GLP-1's / weight loss&nbsp;</li>
<li>Food as medicine / nutrition&nbsp;</li>
<li>Sleep management&nbsp;</li>
<li>Mental and behavioral health&nbsp;</li>
<li>Preventive health and wellness&nbsp;</li>
<li>Nontraditional care models - direct primary care, retail care, health at home, digital health, functional health, concierge medicine, etc.&nbsp;</li>
<li>How those nontraditional care models can work together with traditional health systems&nbsp;</li>
<li>Consumer-facing digital health&nbsp;</li>
<li>All other consumer-facing aspects of healthcare&nbsp;&nbsp;</li>
</ul>
Topics that we don't cover:&nbsp;
<ul>
<li>Clinical leadership&nbsp;</li>
<li>Cybersecurity&nbsp;</li>
<li>Health information management&nbsp;</li>
<li>Interoperability&nbsp;</li>
<li>Revenue cycle&nbsp;</li>
</ul>

The leading podcast about consumer-centered healthcare

Healthcare Rap

Shift Forward Health is the channel for change makers in healthcare. We produce thought leadership for early adopters and champions of progress in healthcare, bringing together the perspectives of highly respected leaders in health tech, marketing, finance, and human-centered design. 

Follow Shift Forward Health, and you’ll be subscribed to our entire library of shows, including long-lasting award winners like Healthcare Rap, intriguing perspectives like Healthcare Transformers, and fresh voices including Erica Olenski Johansen, Shiva Mirhosseini, and more. One subscription. All the podcasts you need. All for free. 

Shift Forward Health is the channel for change makers in healthcare. We produce thought leadership for early adopters and champions of progress in healthcare, bringing together the perspectives of highly respected leaders in health tech, marketing, finance, and human-centered design. 
Follow Shift Forward Health, and you’ll be subscribed to our entire library of shows, including long-lasting award winners like <a href="https://shiftforwardhealth.com/show/healthcare-rap/">Healthcare Rap</a>, intriguing perspectives like <a href="https://shiftforwardhealth.com/show/healthcare-transformers/">Healthcare Transformers</a>, and fresh voices including <a href="https://shiftforwardhealth.com/show/trauma-informed-life/">Erica Olenski Johansen</a>, <a href="https://shiftforwardhealth.com/show/paving-the-path/">Shiva Mirhosseini</a>, and more. One subscription. All the podcasts you need. All for free.

HIMSS '25: A.J. Loiacono, Capital Rx (#403)

Douwe Bergsma, Chief Marketing Officer at Piedmont, discusses why their team stopped using the term "Consumer," where patient insights fit in their org structure, and why he doesn’t see an outsider swooping in and saving healthcare. 

All that, plus the Flava of the Week about new lower-cost, cash-pay options for Wegovy. How are GLP1's altering healthcare’s definitions of access and experience, and how are they shaping expectations? 

This show is produced by the Consumer-First Health Group, the community for consumer health enthusiasts. (#404) 

Douwe Bergsma, Chief Marketing Officer at Piedmont, discusses why their team stopped using the term "Consumer," where patient insights fit in their org structure, and why he doesn&rsquo;t see an outsider swooping in and saving healthcare.&nbsp;
All that, plus the Flava of the Week about new lower-cost, cash-pay options for Wegovy. How are GLP1's altering healthcare&rsquo;s definitions of access and experience, and how are they shaping expectations?&nbsp;
This show is produced by the Consumer-First Health Group, the community for consumer health enthusiasts. (#404)&nbsp;

Piedmont’s Douwe Bergsma on Learning From Outside Healthcare (#404) 

Jared speaks with Dr. James Mansi, VP of Medical Affairs at Moderna, on the 5-year anniversary of COVID-19 lockdown. The conversation goes some places you might not expect, including how we can drive innovation at a faster pace again and where Moderna is focusing for the next 12 months. 

All that, plus the Flava of the Week reflecting on the week of March 15th, 2020. How can we reflect on the past so it doesn’t take us another pandemic to prepare for our future? 

This show is produced by the Consumer-First Health Group, the community obsessed with making healthcare consumer-centered. (#402) 

Jared speaks with Dr. James Mansi, VP of Medical Affairs at Moderna, on the 5-year anniversary of COVID-19 lockdown. The conversation goes some places you might not expect, including how we can drive innovation at a faster pace again and where Moderna is focusing for the next 12 months.&nbsp;
All that, plus the Flava of the Week reflecting on the week of March 15th, 2020. How can we reflect on the past so it doesn&rsquo;t take us another pandemic to prepare for our future?&nbsp;
This show is produced by the Consumer-First Health Group, the community obsessed with making healthcare consumer-centered. (#402)&nbsp;

Moderna VP on Covid Anniversary, Vaccine Hesitancy & Medical Innovation (#402) 

(BONUS EPISODE) Live from HIMSS: Joey Seliski, Director of Technology Strategy and Digital Health at Allegheny Health Network, and Franco Cardillo, Executive Director of Digital Transformation Strategy & Operations at MUSC, discuss the importance of health system collaboration and some recent wins that their organizations are celebrating with consumer engagement technologies. 

This show is produced by the Consumer-First Health Group, the community for consumer health enthusiasts. (#401) 

(BONUS EPISODE) Live from HIMSS: Joey Seliski, Director of Technology Strategy and Digital Health at Allegheny Health Network, and Franco Cardillo, Executive Director of Digital Transformation Strategy &amp; Operations at MUSC, discuss the importance of health system collaboration and some recent wins that their organizations are celebrating with consumer engagement technologies.&nbsp;
<ol></ol>
This show is produced by the Consumer-First Health Group, the community for consumer health enthusiasts. (#401)&nbsp;

HIMSS '25: A.J. Loiacono, Capital Rx (#403)

In 2 playlist(s)

Shift Forward Health

Social links

Follow podcast

Recent clips